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Service Manager

4 months ago

Ardmore, United States Jeremy Hodge - Toyota of Ardmore Full time
Service Manager - Franchise Automotive Dealership

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive service manager who is motivated to excel and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Job Responsibilities
  • Conduct daily one-on-one client status meetings with each ASM to identify potential service issues
  • Monitor automotive repair/maintenance to prevent operational delays
  • Work with service director to set departmental objectives
  • Recruit, interview and train service staff
  • Maintain daily sales and production records as prescribed by upper management
  • Review and evaluate service sales performance
  • Staff technical teams relative to production requirements
  • Remain current on new products and changes to existing products
  • Maintain department finances within parameters established by upper management
  • Assure proper repair-order flow/maximize productivity
  • Monitor/control all warranty activity to ensure compliance with policies and procedures
  • Adhere to dealership policy on client vehicle care and operation
  • Administer payroll for service staff in cooperation with payroll department, securing approval from service director and general manager
  • Enforce OSHA requirements, procedures and regulations
  • Conduct performance evaluations
  • Participate in operational planning
  • Maintain the facility and equipment
  • Conduct weekly department meetings/attend weekly manager meetings
Education and/or Experience

Associate's degree or equivalent from two-year college or technical school; or 2 to 4 years of related experience and/or training; or equivalent combination of education and experience.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:
  • Paid Vacation
  • 401(k)
  • Healthcare benefits
  • Employee discounts and packages

About Us

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If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.