Entry Level Customer Service Manager

2 months ago


Ardmore, United States KOP Solutions, Inc Full time
Job DescriptionJob Description

The role of the Customer Service Manager is to execute tactical objectives, fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local personnel in improving customer service, managing service requests, and cycle time, ensuring effective communication within the market regarding results and performance. Please note that this is an entry-level position, so you must learn all ends of our business operations before overseeing a team.

Responsibilities of the Entry-Level Customer Service Manager:

  • Build client relationships by showcasing exceptional customer service and closing sales through direct interactions with our client's leads provided
  • Have a thorough understanding of all client's products and services and be able to educate and sell to clients products and services
  • Acts as a Point of Contact for new and existing clients
  • Troubleshoot and problem-solve client or member accounts and issues
  • Perform customer account maintenance requests from clients
  • Provide sound business advice and suggestions to clients
  • Retain business by identifying and addressing client issues (red flags)
  • Suggest ideas and improvements
  • Other duties as assigned
 

Knowledge, Skills, and Abilities of the Entry-Level Customer Service Manager:

  • Customer service, management, account management, sales, or client relations experience preferred
  • Excellent training, sales, and customer service skills
  • Strong organizational skills
  • The ability to effectively communicate with various levels of management and demonstrate a professional demeanor at all times
  • Able to be flexible in a rapidly changing work environment
  • Ability to work independently -- self-starter


  • Ardmore, United States KOP Solutions, Inc Full time $52,000 - $60,000

    Job DescriptionJob DescriptionThe role of the Customer Service Manager is to execute tactical objectives, fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local personnel in improving customer service, managing service requests, and cycle time, ensuring effective communication within the...


  • Ardmore, United States KOP Solutions, Inc Full time

    Job DescriptionJob DescriptionThe role of the Customer Service Manager is to execute tactical objectives, fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local personnel in improving customer service, managing service requests, and cycle time, ensuring effective communication within the...


  • Ardmore, United States KOP Solutions, Inc Full time $42,000 - $56,000

    Job DescriptionJob DescriptionWhy Work With Us?We are looking for an entry-level Account Manager that is motivated, passionate, and opportunistic. The direct communicator to our consumer is you. Therefore, we are looking for individuals that have strong communication skills and customer service experience. The entry-level Account Manager is the key point of...


  • Ardmore, United States KOP Solutions, Inc Full time

    Job DescriptionJob DescriptionWhy Work With Us?We are looking for an entry-level Account Manager that is motivated, passionate, and opportunistic. The direct communicator to our consumer is you. Therefore, we are looking for individuals that have strong communication skills and customer service experience. The entry-level Account Manager is the key point of...


  • Ardmore, United States KOP Solutions, Inc Full time

    We are seeking the best and brightest entry-level professionals who want to gain hands-on experience in our leadership development program designed to accelerate and groom entry-level talent for marketing management roles in our firm. The Entry Level Marketing Management Trainee will be exposed to a dynamic blend of leadership development, management...


  • Ardmore, United States KOP Solutions, Inc Full time

    Job DescriptionJob DescriptionWe are seeking the best and brightest entry-level professionals who want to gain hands-on experience in our leadership development program designed to accelerate and groom entry-level talent for marketing management roles in our firm. The Entry Level Marketing Management Trainee will be exposed to a dynamic blend of leadership...


  • Ardmore, United States KOP Solutions, Inc Full time $50,000 - $60,000

    Job DescriptionJob DescriptionWe are seeking the best and brightest entry-level professionals who want to gain hands-on experience in our leadership development program designed to accelerate and groom entry-level talent for marketing management roles in our firm. The Entry Level Marketing Management Trainee will be exposed to a dynamic blend of leadership...


  • Ardmore Park, Pennsylvania, United States LOWER MERION TIRE & SERVICE Full time

    LOWER MERION TIRE & SERVICE is seeking qualified candidates for several positions: Entry Level Technician: Responsibilities include performing basic mechanical tasks such as oil changes, tire replacements, and maintenance of belts, hoses, and brakes. This role also involves cleaning duties and on-site training to develop skills in automotive service....


  • Ardmore, United States KOP Solutions, Inc Full time

    Job DescriptionJob DescriptionWe are seeking a dynamic and sports-minded individual to join our team as a Sports-Minded Account Representative. As a key member of our customer service and sales department, you will play a crucial role in delivering exceptional support to our clientele. Sports-Minded Account Representative will have a competitive spirit,...


  • Ardmore, United States KOP Solutions, Inc Full time

    Job DescriptionJob DescriptionWe are seeking a dynamic and sports-minded individual to join our team as a Sports-Minded Account Representative. As a key member of our customer service and sales department, you will play a crucial role in delivering exceptional support to our clientele. Sports-Minded Account Representative will have a competitive spirit,...


  • Ardmore, United States KOP Solutions, Inc Full time

    Job DescriptionJob DescriptionWe are seeking a dynamic and sports-minded individual to join our team as a Sports-Minded Account Representative. As a key member of our customer service and sales department, you will play a crucial role in delivering exceptional support to our clientele. Sports-Minded Account Representative will have a competitive spirit,...


  • Ardmore, United States KOP Solutions, Inc Full time $45,000 - $55,000

    Job DescriptionJob DescriptionWe are seeking a dynamic and sports-minded individual to join our team as a Sports-Minded Account Representative. As a key member of our customer service and sales department, you will play a crucial role in delivering exceptional support to our clientele. Sports-Minded Account Representative will have a competitive spirit,...


  • Ardmore, United States Elizabeth Johns Part time $20 - $22

    Job DescriptionJob DescriptionThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.ResponsibilitiesCommunicate with customers via phone, email and in-person.Provide knowledgeable answers to questions about product, pricing and availability.Work with internal...


  • Ardmore, Oklahoma, United States Highgate Full time

    Job SummaryThe Customer Service Representative, also known as the Food and Beverage Server, is a key member of the Highgate team. This role is responsible for providing exceptional service to guests in a fast-paced and dynamic environment.Key ResponsibilitiesBe familiar with the organization of the restaurant, lounges, and room service, and know the function...

  • Post Office Worker

    4 weeks ago


    Ardmore, United States United States Postal Service Full time

    USPS is hiring for City Carrier Assistant position. The largest government-based agency in the United States, the USPS, is seeking to hire applicants for this role across the country. The organization provides paid training sessions for all positions it hires which help fill knowledge gaps that candidates may have. This job is a very important position at...


  • Ardmore, United States Penske Truck Leasing Careers Full time

    9091 Madison Blvd Madison, AL 35758 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep their vehicles in...


  • Ardmore, Oklahoma, United States jeremy white - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative for Jeremy White - State Farm Agent, you will play a vital role in helping our business grow through exceptional customer experiences and value-based conversations.Key ResponsibilitiesCustomer Relationship Building: Establish and maintain strong relationships with customers, providing prompt and accurate...

  • Post Office Worker

    4 weeks ago


    Ardmore, United States United States Postal Service Full time

    With the USPS currently hiring Mail Sortation Clerks, there has never been a better time to gain new skills and advance in your career. We are now recruiting nationwide with multiple jobs available in the largest federal agency that employs about 1 million people. USPS offers an excellent training program which ensures an easy transition into your new role...

  • Post Office Worker

    4 weeks ago


    Ardmore, United States United States Postal Service Full time

    If you are searching for an engaging and thrilling job in the mailing sector, Mail Handler Assistant at USPS might be just what you need. That is to say, we currently have employment opportunities throughout the country in the largest agency of the government which employs almost 1 million people. In fact, USPS provides excellent training for all new...


  • Ardmore, United States Mercy Full time

    We’re a Little Different Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare...