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Maitre d

4 months ago

New Orleans, United States Jobs for Humanity Full time
Company Description
Jobs for Humanity is collaborating with Ace Hotel to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: Ace Hotel

Job Description

SUMMARY
Atelier Ace is the in-house creative studio that develops and operates Ace Hotel, Sister City, Maison de la Luz, and their partners and affiliates. The full-service studio is composed of multi-disciplinary thinkers, designers, architects, enthusiasts, optimists and friends with some number folks to keep things upright. With a creative and operations team that understands the essence of our brands and products, Atelier Ace aims to create inspiring, cohesive and meaningful experiences for people.

The Maitre d is responsible to direct and maintain flow of guests through the restaurant during each shift by recording accurate reservations and distributing equal number of covers among servers. Maintain a clean and organized host stand. Take lead over other hosts in a supervisory capacity.

CORE FOCUS & ESSENTIAL RESPONSIBILITIES
Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.

  • Warmly greet and seat guests.
  • Answer incoming calls in a prompt and professional manner.
  • Manage reservations to effectively seat the entire dining room.
  • Have complete control over the books
  • Maintain complete and accurate guest records and reservation notes.
  • Cash handling, including correctly and precisely processing each guest check.
  • Properly ring guest orders through the POS system.
    Maintain positive guest relations at all times.
    Work with a spirit of teamwork. Communicate needs and ideas to management.
    Knowledgeable in the various outlet menus and times of operation.
    Follow all safety and sanitation policies.
    Understand mechanics of service and arrange tables for large parties.
    Ensures there are plenty of menus for service period.