Maitre d'

2 months ago

New York, United States STK Steakhouse Full time

STK Steakhouse is the global leader in Vibe Dining. With energetic, high-end restaurants and bars in cities like Las Vegas, New York, Miami, London, and many more we take pride in our ability to execute an unforgettable experience for our guests no matter the occasion

Apply now to join the world of VIBE DINING as a key part of the guest experience

We are always looking for individuals that are looking to Grow and Develop as new opportunities continue to be available in this expanding company.

Job description

We strive for a premier culture that encompasses teamwork, collaboration, and values. There is a passion in everything we do, and we are looking for people with similar attributes. Get started on a career path as we are always looking for individuals that are looking to grow and develop as new opportunities continue to be available in this expanding company.

MAITRE D' POSITION OVERVIEW:

A Maître D' should be experienced with the culture of a vibrant venue and have extensive knowledge of the tools that we utilize to operate it. This includes a great deal of experience with OpenTable and the ability to build and maintain reservation books and guest profiles. This individual will preferably have experience interacting with all Front of House positions in a leadership role.

DUTIES & RESPONSIBILITIES:

• Manage and cultivate concierge program.

• Responsible for all host, coat check, and door staff in regard to hiring, cultivating, and scheduling.

• Optimizing the flow of guests during service.

• Building reservations books to effectively accommodate a high volume of guests.

• Maintaining strong relationships with hotels and other booking agents.

• Ensuring that all guest information is up to date with the database.

• Making sure that all guest facing information is always current for online, in venue, and with the reservations department. This includes all operational information, marketing materials, menus etc.

• Interacting with guests via review and social channels to maintain a positive reputation online.

• Acting as a reliable individual who is fun to work with and enjoys being a part of a great team and a quickly growing company.

• Opening and closing the venue when necessary as a floor manager.

QUALIFICATIONS/PRIMARY JOB REQUIREMENTS:

• Minimum 3 years professional experience

• Strong management skills

• Strong influence, interpersonal, communication, problem solving and creative solution generation skills

• General business acumen

• Expert knowledge of all Restaurant computer systems

• Ability to quickly integrate into a team and be recognized as a leader

• Ability to finds problem areas, develops solutions and get the job done

• Able to delegate effectively with a sense of professionalism

• Able to work 8 + hours, and late nights

The company offer the following Insurance benefits to all full time and variable benefit eligible employees (waiting period applies)

• Medical

• Dental

• Vision

• Group Life and Disability

• Group Accident Insurance

• Group Hospital Indemnity Insurance

• Group Critical Illness Insurance

The company offer the following benefits to all employees regardless of position or status

• Employee Assistance Program (EAP)

• Dependent Care Benefit

• Employee Dining Discounts and/or complementary meals onsite

• Traditional and Roth 401K Plan

• Commuter Benefits

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