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Specialist, Finance

1 month ago

Milwaukee, United States Saputo Cheese USA Full time

JOB REQUIREMENTS At Saputo, our best comes from our people. We're a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we’ve grown into a leading global dairy processor by staying true to the culture that defines us. Each of our employees is committed to uphold our tradition of care, quality, and passion through food, and together, we foster an environment where we can all make contributions that matter—from our manufacturing plants to our office locations and everywhere in-between.

The AR Claims Specialist will be responsible for verifying the validity of customer claims (trade and non-trade deductions) by obtaining and investigating information from sales, trade, and customer service departments. The Claims Specialist's primary role is to ensure that customer claims are identified and analyzed in compliance with trade contracts and properly expensed within the trade budget. The Claims Specialist will be responsible for auditing claims, dispute management, internal negotiations, and trend analysis.

How You Will Make Contributions That Matter...

Identification, quantification and analysis of customer claim issues and trends, and timely documentation of efforts and status in SAP Dispute case notes.

Understand customer contracts and communicate non-compliance to supervisor.

Manage a customer portfolio of claims, evaluate customer disputes for validity and ensure proper documentation is available to support either repayment from the customer or issuance of credit to clear A/R.

Prepare customer adjustments and reconcile cash on account.

Provide management with monthly metrics and variance analysis.

Work closely with the Sales organization, Customer Service, and other members of corporate operations, as needed, to resolve issues and disputes.

Continuous improvement of the claims management process.

Effective reporting to keep stakeholders aware of claims activity and ensure accountability.

Understand customer requirements.

Participate in routine cross-functional meetings to understand key customer issues.

Assist manager in developing plans for customer corrective action and monitor results of actions taken.

Update claims processing procedures, as appropriate.

Performing other related duties as required.

You Are Best Suited for The Role If You ...

Bachelor's degree in business or related field preferred.

SAP FSCM Dispute Management (TPM/Vistex) experience.

Minimum of 3 or more years' experience in deduction processing in consumer-packaged goods preferred. Candidate should also have critical problem solving, fact-based, and quantitative analysis experience.

Must have strong telephone skills and ability to maintain positive rapport with customer.

Must be able to understand account reconciliation, finance, critical reasoning/thinking, and ability to convert data into insights for management, project management, and cross-functional collaboration/influencing skills.

Demonstrates ability to draw some observations and risk conclusions. Understands the importance of cash flow.

Must be able to work and communicate with all levels of management and have a collaborative approach.

Have strong verbal and written communication skills that will allow them to express key points in a clear manner.

Additional Qualifications:

Possess strong analytical skills to administer and analyze customer claims.

Have strong data mining computer skills with experience in Microsoft Office.

Be a strong team player who can work across multiple functions and disciplines.

Strong organization and time management skills.

APPLICATION INSTRUCTIONS: Apply Online:

Apply Here

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