Customer Service Representative
3 weeks ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Job Description The CSR is responsible for providing an exceptional customer experience. They manage working relationships with customers and insurance companies while providing all components of administrative support for the Repair Facility Team. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation. Prepares RO (repair order) work packet consisting of QC (quality control) checklist, work order, parts list and windshield tag. Records all communication with customers or insurance partners during the repair process using CCC One notes. Confirms car rental information and updates CCC One with rental car usage information. Manage ARMS (automated rental management system) throughout the day. Education And/or Experience Required High School Diploma or GED. Minimum: 1 year experience in a similar role such as administration assistant. Preferred: 1 year in an auto body or similar work environment including previous customer service experience. Required Skills/Abilities Ability to function well in a fast-paced environment, demonstrating multitasking ability while under pressure. Strong attention to detail with a high degree of accuracy. Knowledge of general office equipment and basic computer skills. Good oral and written communication skills with strong sales drive and exceptional customer service. Other Requirements Valid driver’s license. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Competitive Pay Plans Medical, Prescription Drug, Dental & Vision Insurance 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Paid Vacation & Holidays Continuing Education Opportunities Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. #J-18808-Ljbffr
-
Customer Service Representative
2 months ago
High Point, United States The LaSalle Group Full timeAre you a detail-oriented, proactive individual with a passion for organization and customer satisfaction? LaSalle Network is currently working with a client who is seeking a Customer Service Representative to join their growing team. The Customer Service Representative will serve as a point of contact by answering incoming calls from various clients...
-
Customer Service Representative
2 weeks ago
High Point, United States The LaSalle Group Full timeAre you a detail-oriented, proactive individual with a passion for organization and customer satisfaction? LaSalle Network is currently working with a client who is seeking a Customer Service Representative to join their growing team. This role is fully remote! The Customer Service Representative will serve as a point of contact by answering incoming calls...
-
Customer Service Representative
3 weeks ago
High Point, United States U-Haul Full timeLocation: 1100 Trinity Ave, High Point, North Carolina 27260 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Customer Service Representative
4 weeks ago
High Point, United States Vomela Specialty Company Full timeJob DescriptionJob DescriptionAt The Vomela Companies our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and...
-
Customer Service Representative
2 weeks ago
High Point, United States U-Haul Full timeLocation: 2908 N Main St, High Point, North Carolina 27265 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
3 months ago
High Point, United States U-Haul Full timeLocation: 1100 Trinity Ave, High Point, North Carolina 27260 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
2 months ago
High Point, United States Culp Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001624 Showing 1 location **Job Details** **Description** **Position Summary:** Responsible for acting as a liaison between customers and company. Assists with orders, account questions, billing and other inquiries related to customer accounts/orders....
-
Customer Service Representative
2 months ago
High Point, United States Four Hands Full time**Four Hands** **Customer Service Representative** **Sales Operations - High Point, NC - Full Time** Four Hands, a leader in lifestyle home furnishings, is looking to hire a Customer Service Representative in our Austin, TX, headquarters. This position will partner with our Sales Support Team to build and grow our customer relationships. A strong candidate...
-
Customer Service Representative
3 weeks ago
High Point, United States Integrated Resources Full timeTitle: Customer Service Representative Location: High Point, NC Contract: 5 Months Summary Provides a variety of customer service, support, and technical guidance to internal and external customers. Responsibilities may include solving problems, researching complex information, and building customer relationships. Receives complex customer needs via incoming...
-
Customer Service Representative
4 days ago
High Point, North Carolina, United States State Farm Insurance Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as an Office Representative at State Farm Insurance. As a key member of our office staff, you will be responsible for providing exceptional customer service, processing insurance policy changes, and maintaining accurate customer files.Key Responsibilities:Assist...
-
Customer Service Representative
3 weeks ago
High Point, United States GFL Environmental Full timeThe Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. Key...
-
Customer Service Representative
4 days ago
High Point, North Carolina, United States Domino's Franchise Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our valued customers.Key ResponsibilitiesRespond to customer...
-
Guest Service Representative
2 months ago
High Point, United States Nothing Bundt Cakes Full timeBenefits: Company parties Employee discounts Free uniforms COMPANY AND CULTURE:At Nothing Bundt Cakes, the Guest Services Representative, also referred to as Joy Creator (JC), sweetens up the place, setting the mood and making a stop in the bakery an Guest Service, Customer Service, Representative, Guest, Service, Bakery, Restaurant
-
Customer Service Representative
4 weeks ago
High Point, United States Caliber Collision Centers Full timeService Center High Point JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...
-
Customer Service Representative
3 months ago
High Point, United States Four Hands Full time**Four Hands** **Customer Service Representative (REMOTE)** **Sales Operations - High Point, NC - Full Time** Four Hands, a leader in lifestyle home furnishings, is looking to hire a Customer Service Representative in our Austin, TX, headquarters. This position will partner with our Sales Support Team to build and grow our customer relationships. A strong...
-
Customer Service Representative
3 days ago
High Point, North Carolina, United States Lori Robertson - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support, and...
-
Customer Service Representative
3 weeks ago
High Point, United States Compunnel Full timeDescription Job Responsibilities: Provides a variety of customer service, support, and technical guidance to internal and external customers, including solving problems, researching complex information, and building customer relationships. Receives complex customer needs via incoming mail, telephone, and/or electronic contact regarding the organization’s...
-
Customer Service Representative
7 days ago
High Point, North Carolina, United States Insight Global Full timeJob OverviewAt Insight Global, we are seeking a highly skilled and customer-focused Benefits Support Advocate to join our team. As a Benefits Support Advocate, you will play a critical role in delivering exceptional customer service and support to our clients and their employees.Key ResponsibilitiesCustomer Service: Answer incoming calls and chats from...
-
Customer Service Representative
7 days ago
High Point, North Carolina, United States Insight Global Full timeJob OverviewAt Insight Global, we are seeking a highly skilled and customer-focused Benefits Support Advocate to join our team. As a Benefits Support Advocate, you will play a critical role in delivering exceptional customer service and support to our clients and their employees.Key ResponsibilitiesCustomer Service: Answer incoming calls and chats from...
-
Customer Service Representative
2 days ago
High Point, North Carolina, United States Jeff Fuller - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.ResponsibilitiesCustomer Service: Establish and maintain strong relationships with our clients, providing...
