Customer Service Representative
4 weeks ago
At The Vomela Companies our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you're focused on creating big things for global and local brands, we will help you build a career you can be passionate about.
Apply now to find your place at Vomela.
Job Summary
The Customer Service Representative will be the main internal contact for clients and assist in the development of new accounts.
What You’ll Do…
- CSR’s interact regularly with customers, Sales Representatives, Estimating, Production, Prepress, Purchasing and Delivery departments as well as with other CSR’s and outside vendors
- Responsible for daily workflow: reviews daily job report each morning to ensure all jobs are on schedule; reviews daily delivery reports and discusses any delivery concerns with the appropriate supervisors; reviews and write-up proofs to go out to clients throughout the day; turns in proofs to production when they return from customers; fills out the proper forms necessary to account for changes and additional charges; ensures jobs match the quotes before turning them into production; has jobs re-quoted if needed and informs customers of price changes in writing; enters jobs into the system; writes job number and date on all supplied materials; ensures lasers are provided to production on ALL jobs; provides folding dummies on book work; prints out Sales Call Log (“ARMS”) and discusses with Sales Representative who is to contact which accounts and when
- Resolve customer questions and problems as they arise
- Analyzes increases or decreases of business within an account and identifies reasons per quarter in combination with sales
What You’ll Bring…
- High School diploma or equivalent experience
- Two years of college preferred
- One year of experience in the printing of graphics industry
- One year of experience in customer relations
- Excellent interpersonal and communication skills
- Problem solving ability
- Ability juggle numerous tasks and withstand pressure
- Ability to fluently communicate, both in writing and verbally in English
- Basic computer skills
- Ability to establish and maintain positive relationships with customers and coworkers
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
-
Customer Service Representative
2 months ago
High Point, United States The LaSalle Group Full timeAre you a detail-oriented, proactive individual with a passion for organization and customer satisfaction? LaSalle Network is currently working with a client who is seeking a Customer Service Representative to join their growing team. The Customer Service Representative will serve as a point of contact by answering incoming calls from various clients...
-
Customer Service Representative
2 weeks ago
High Point, United States The LaSalle Group Full timeAre you a detail-oriented, proactive individual with a passion for organization and customer satisfaction? LaSalle Network is currently working with a client who is seeking a Customer Service Representative to join their growing team. This role is fully remote! The Customer Service Representative will serve as a point of contact by answering incoming calls...
-
Customer Service Representative
3 weeks ago
High Point, United States U-Haul Full timeLocation: 1100 Trinity Ave, High Point, North Carolina 27260 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Customer Service Representative
2 weeks ago
High Point, United States U-Haul Full timeLocation: 2908 N Main St, High Point, North Carolina 27265 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
3 months ago
High Point, United States U-Haul Full timeLocation: 1100 Trinity Ave, High Point, North Carolina 27260 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Customer Service Representative
2 months ago
High Point, United States Culp Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001624 Showing 1 location **Job Details** **Description** **Position Summary:** Responsible for acting as a liaison between customers and company. Assists with orders, account questions, billing and other inquiries related to customer accounts/orders....
-
Customer Service Representative
2 months ago
High Point, United States Four Hands Full time**Four Hands** **Customer Service Representative** **Sales Operations - High Point, NC - Full Time** Four Hands, a leader in lifestyle home furnishings, is looking to hire a Customer Service Representative in our Austin, TX, headquarters. This position will partner with our Sales Support Team to build and grow our customer relationships. A strong candidate...
-
Customer Service Representative
3 weeks ago
High Point, United States Integrated Resources Full timeTitle: Customer Service Representative Location: High Point, NC Contract: 5 Months Summary Provides a variety of customer service, support, and technical guidance to internal and external customers. Responsibilities may include solving problems, researching complex information, and building customer relationships. Receives complex customer needs via incoming...
-
Customer Service Representative
14 hours ago
High Point, North Carolina, United States State Farm Insurance Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as an Office Representative at State Farm Insurance. As a key member of our office staff, you will be responsible for providing exceptional customer service, processing insurance policy changes, and maintaining accurate customer files.Key Responsibilities:Assist...
-
Customer Service Representative
3 weeks ago
High Point, United States GFL Environmental Full timeThe Customer Service Representative will assist in selling and promoting GFL’s solid waste services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner. Assist outside sales representative with appointment setting, customer tracking and quotations. Key...
-
Customer Service Representative
19 hours ago
High Point, North Carolina, United States Domino's Franchise Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Franchise. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our valued customers.Key ResponsibilitiesRespond to customer...
-
Guest Service Representative
1 month ago
High Point, United States Nothing Bundt Cakes Full timeBenefits: Company parties Employee discounts Free uniforms COMPANY AND CULTURE:At Nothing Bundt Cakes, the Guest Services Representative, also referred to as Joy Creator (JC), sweetens up the place, setting the mood and making a stop in the bakery an Guest Service, Customer Service, Representative, Guest, Service, Bakery, Restaurant
-
Customer Service Representative
3 weeks ago
High Point, United States Caliber Collision Centers Full timeService Center High Point JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...
-
Customer Service Representative
3 months ago
High Point, United States Four Hands Full time**Four Hands** **Customer Service Representative (REMOTE)** **Sales Operations - High Point, NC - Full Time** Four Hands, a leader in lifestyle home furnishings, is looking to hire a Customer Service Representative in our Austin, TX, headquarters. This position will partner with our Sales Support Team to build and grow our customer relationships. A strong...
-
Customer Service Representative
3 weeks ago
High Point, United States Compunnel Full timeDescription Job Responsibilities: Provides a variety of customer service, support, and technical guidance to internal and external customers, including solving problems, researching complex information, and building customer relationships. Receives complex customer needs via incoming mail, telephone, and/or electronic contact regarding the organization’s...
-
Customer Service Representative
4 days ago
High Point, North Carolina, United States Insight Global Full timeJob OverviewAt Insight Global, we are seeking a highly skilled and customer-focused Benefits Support Advocate to join our team. As a Benefits Support Advocate, you will play a critical role in delivering exceptional customer service and support to our clients and their employees.Key ResponsibilitiesCustomer Service: Answer incoming calls and chats from...
-
Customer Service Representative
4 days ago
High Point, North Carolina, United States Insight Global Full timeJob OverviewAt Insight Global, we are seeking a highly skilled and customer-focused Benefits Support Advocate to join our team. As a Benefits Support Advocate, you will play a critical role in delivering exceptional customer service and support to our clients and their employees.Key ResponsibilitiesCustomer Service: Answer incoming calls and chats from...
-
Customer Service Representative
3 months ago
High Point, United States Navy Times Full timeCustomer Service Representative (Loan Consultant I) At a glance Location: US-NC-High Point, NC Posted: 03/03/2022 Closing: 04/02/2022 Degree: Not Specified Type: Full-Time Experience: Not Specified Job description At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their...
-
Customer Service Representative
3 weeks ago
High Point, United States Boyd Group Services Full timeCompany: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW...
-
Customer Service Representative
4 days ago
High Point, United States 1-800-Plumber + Air of Triad Full time $16 - $20Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingBonus based on performanceDental insuranceHealth insuranceOpportunity for advancementTraining & developmentTuition assistanceVision insurance We are looking for a motivated individual to perform office duties. This will include answering calls, dispatching calls to technicians, basic accounting...
