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Patient Financial Counselor

2 months ago

Des Plaines, United States Chicago Behavioral Hospital Full time

JOIN OUR TEAM AS A PATIENT FINANCIAL COUNSELOR

Your Work MattersHow will you make a difference?

The Patient Financial Counselor plays a pivotal role at CBH, responsible for ensuring accurate financial arrangements and facilitating payment processes for patients.

Meet with patients and their families to confirm insurance benefits and discuss/collect the patient's financial responsibility; determine financial eligibility.
Coordinate and ensure the current and accurate patient account data is communicated effectively across departments.
Navigate discharge planning to minimize non-payment risks, provide ongoing patient benefit information for the next level of care, and coordinate the finalization of financial arrangements.
Assist patients facing hardships by obtaining necessary documentation, such as bankruptcy discharges, death certificates, hardship applications, Medicaid, and supporting documentation, utilizing Equifax reports to demonstrate the patient's inability to pay.
Follow up diligently on all payment plans to ensure accounts are current with timely payments.
Document benefits and received payments by notating patient accounts.
Scan all signed documentation into patient accounts.
Perform additional duties as assigned by management.

Your Experience MattersWhat were looking for:

Education & Licensure:High School graduate or equivalent required; college degree preferred.
Experience:Minimum of 1 year experience in a hospital business office setting, preferably in psychiatric services preferred. Experience interpreting insurance coverage plans, copayments, and deductible schedules; specifically working knowledge of managed care, commercial, and governmental plans preferred.
Additional Requirements:Ability to work in a fast paced environment, possess attention to detail, must have skilled collection ability to achieve upfront collection goals.

Your Care MattersWhat we provide for our team:

Monthly bonus potential
401(k) + matching
Health insurance
100% company-paid life insurance coverage up to 2x your annual salary
Vision insurance
Dental insurance
100% company-paid long term disability insurance
Paid time off
Paid holidays
Cafeteria on site +discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking

What sets us apart:

Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our northstar and yours, anchoring our collective purpose and aspirations

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Chicago Behavioral Hospital.

Compensation:

This is a full-time role and the expected compensation range for this role is $20-$25 an hour. Were eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Patient Financial Counselor

Get to know usOutstanding Care, Compassionate People, Unparalleled Service

Discover a fulfilling career atChicago Behavioral Hospital (CBH)

Welcome to the heart of mental health treatment innovation in Des Plaines, Illinois CBH, a cutting-edge 147-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety.

At CBH, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.

Join us in providing exceptional care and contributing to the well-being of individuals and families in need and be a part of the transformative healthcare experience at Chicago Behavioral Hospital.

To learn more about CBH, visit us at:

TOGETHER WE CAN MAKE POSITIVEI.M.P.A.C.T.S.

IndividualsMaintainingPositiveAttitude andCommitmentToService

At Chicago Behavioral Hospital, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.