Patient Access Financial Counselor
4 weeks ago
We are seeking a highly skilled Patient Access Financial Counselor to join our team at Trinity Health. As a key member of our revenue cycle team, you will play a critical role in ensuring that patients receive maximum payment for hospital services while also assisting them with understanding their insurance coverage and benefits.
Key Responsibilities- Analyze patient accounts to validate third-party coverage and determine patient responsibility
- Conduct patient financial interviews to resolve account issues and ensure compliance with hospital financial resolution policies
- Assist patients with navigating available resources for medical coverage, including government programs and financial assistance
- Collect patient payments and handle according to RHM policy
- Perform follow-up with patients who have not completed their financial application process
- Monitor self-pay and Medicaid pending patients to ensure active follow-up for insurance
- Collaborate with various departments to resolve issues and provide necessary information for hospital reimbursement
- High school diploma or equivalent
- Minimum of three years of experience in Patient Access or Patient Accounting
- National certification in HFMA CRCR and/or NAHAM CHAA required within one year of hire
- Knowledge of federal or state government agencies, including Medicare, Medicaid, VA, or Charity Care programs
- Ability to communicate effectively with customers and simplify complex information
- Experience working in a role that requires prioritization of multiple critical priorities
Trinity Health is committed to providing a supportive and inclusive work environment that allows our colleagues to grow and thrive. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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Patient Access Financial Counselor
2 weeks ago
Des Moines, Iowa, United States Trinity Health Full timeJob SummaryAs a Patient Access Financial Counselor at Trinity Health, you will play a vital role in ensuring that patients receive maximum reimbursement for hospital services. You will work closely with patients to understand their insurance coverage and benefits, and assist them in navigating the financial assistance process. Your expertise in reimbursement...
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Patient Access Financial Counselor
2 days ago
Des Moines, Iowa, United States Trinity Health Full timeJob SummaryAs a Patient Access Financial Counselor at Trinity Health, you will play a critical role in ensuring that patients receive maximum reimbursement for hospital services. You will work closely with patients to understand their insurance coverage and benefits, and assist them in setting up payment arrangements and collecting patient financial...
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