Patient Access Financial Counselor

4 weeks ago


Des Moines, Iowa, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled Patient Access Financial Counselor to join our team at Trinity Health. As a key member of our revenue cycle team, you will play a critical role in ensuring that patients receive maximum payment for hospital services while also assisting them with understanding their insurance coverage and benefits.

Key Responsibilities
  • Analyze patient accounts to validate third-party coverage and determine patient responsibility
  • Conduct patient financial interviews to resolve account issues and ensure compliance with hospital financial resolution policies
  • Assist patients with navigating available resources for medical coverage, including government programs and financial assistance
  • Collect patient payments and handle according to RHM policy
  • Perform follow-up with patients who have not completed their financial application process
  • Monitor self-pay and Medicaid pending patients to ensure active follow-up for insurance
  • Collaborate with various departments to resolve issues and provide necessary information for hospital reimbursement
Requirements
  • High school diploma or equivalent
  • Minimum of three years of experience in Patient Access or Patient Accounting
  • National certification in HFMA CRCR and/or NAHAM CHAA required within one year of hire
  • Knowledge of federal or state government agencies, including Medicare, Medicaid, VA, or Charity Care programs
  • Ability to communicate effectively with customers and simplify complex information
  • Experience working in a role that requires prioritization of multiple critical priorities
What We Offer

Trinity Health is committed to providing a supportive and inclusive work environment that allows our colleagues to grow and thrive. We offer a competitive salary and benefits package, as well as opportunities for professional development and advancement.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



  • Des Moines, Iowa, United States Trinity Health Full time

    Job SummaryAs a Patient Access Financial Counselor at Trinity Health, you will play a vital role in ensuring that patients receive maximum reimbursement for hospital services. You will work closely with patients to understand their insurance coverage and benefits, and assist them in navigating the financial assistance process. Your expertise in reimbursement...


  • Des Moines, Iowa, United States Trinity Health Full time

    Job SummaryAs a Patient Access Financial Counselor at Trinity Health, you will play a critical role in ensuring that patients receive maximum reimbursement for hospital services. You will work closely with patients to understand their insurance coverage and benefits, and assist them in setting up payment arrangements and collecting patient financial...

  • Financial Counselor

    18 hours ago


    Des Moines, Iowa, United States Iowa Orthopaedic Center PC Full time

    Financial Counselor OpportunityWe are seeking a skilled Financial Counselor to support our patients in understanding their financial obligations and exploring payment options. In this role, you will facilitate insurance and payment plans, ensuring timely collection of patient payments.Key Responsibilities:Explain financial obligations to patients and their...


  • Des Moines, Iowa, United States Iowa Orthopaedic Center PC Full time

    Job Title: Patient Financial CounselorWe are seeking a skilled Patient Financial Counselor to join our team at Iowa Orthopaedic Center PC.Key Responsibilities:Provide financial guidance and support to patients and their familiesAssess patient financial needs and develop personalized plansCommunicate effectively with patients, families, and healthcare...

  • Financial Counselor I

    4 weeks ago


    Des Moines, Iowa, United States ICONMA Full time

    Financial Counselor I Job DescriptionWe're seeking a skilled Financial Counselor I to join our Retirement and Income Solutions Principal Connection team at ICONMA.Key Responsibilities:Provide exceptional customer service and develop effective working relationships across our organization.Offer benefit event education to former participants, those in the...

  • Financial Counselor I

    2 weeks ago


    Des Moines, Iowa, United States ICONMA Full time

    Financial Counselor I Job DescriptionWe're seeking a skilled Financial Counselor I to join our Retirement and Income Solutions Principal Connection team at ICONMA.Key Responsibilities:Provide exceptional customer service and develop strong relationships with clients.Offer benefit event education and guidance to former participants, Personal Retirement...


  • Des Moines, Iowa, United States United Community Services Healthcare Full time

    Job SummaryWe are seeking a highly skilled Co-Occurring Counselor to join our team at United Community Services Healthcare. As a Co-Occurring Counselor, you will play a critical role in providing comprehensive treatment services to patients struggling with substance abuse and mental health issues.Key ResponsibilitiesAssess clients referred for substance...


  • Des Moines, Iowa, United States Trinity Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Trinity Health. In this role, you will be responsible for ensuring accurate and timely patient registration, insurance verification, and billing processes.Key ResponsibilitiesVerify patient insurance coverage and benefitsAccurately register...


  • Des Moines, Iowa, United States Trinity Health Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Trinity Health. In this role, you will be responsible for ensuring accurate and timely patient information, resolving outstanding account balances, and providing exceptional customer service.Key ResponsibilitiesFollow up on outstanding patient...


  • Des Moines, Iowa, United States Access Healthcare Full time

    Job Title: Travel Histology TechnicianAccess Healthcare is seeking a skilled Histology Technician to join our team for a travel assignment in Des Moines, Iowa.Job Summary:We are looking for a highly motivated and experienced Histology Technician to work with our team. The successful candidate will be responsible for performing histology-related tasks,...


  • Des Moines, Iowa, United States Vision Financial Group LLC Full time

    Job OverviewVision Financial Group LLC is seeking a highly skilled Accounting and Tax Consultant to join our team. As a key member of our financial services organization, you will play a critical role in providing expert tax planning and compliance services to our clients.The ideal candidate will possess a strong understanding of tax laws and regulations, as...


  • Des Moines, Iowa, United States UnityPoint Health Full time

    Job Title: Chemical Dependency CounselorUnityPoint Health is seeking a skilled Chemical Dependency Counselor to join our team at the Powell Chemical Dependency Center. As a key member of our behavioral health services team, you will play a vital role in providing high-quality care to individuals struggling with substance abuse.Responsibilities:Evaluate and...


  • Des Moines, Iowa, United States United Community Services Healthcare Full time

    Job SummaryWe are seeking a skilled Co-Occurring Counselor to join our team at United Community Services Healthcare. As a Co-Occurring Counselor, you will play a vital role in providing comprehensive treatment services to patients struggling with substance abuse and mental health issues.Key ResponsibilitiesAssess clients referred for substance abuse and...


  • Des Moines, Iowa, United States Community & Family Resources Full time

    Job Title: Residential Treatment Counselor - Women's UnitCommunity and Family Resources is seeking a skilled Counselor to provide substance abuse and gambling treatment services to patients on our Adult Women's Residential Unit.Key Responsibilities:Assist clients in completing necessary assessment forms and documents.Conduct individual assessment sessions to...


  • Des Moines, Iowa, United States Community & Family Resources Full time

    Job Title: Residential Treatment Counselor - Women's UnitCommunity and Family Resources is seeking a skilled Counselor to provide substance abuse and gambling treatment services to patients on our Adult Women's Residential Unit.Key Responsibilities:Assist clients in completing necessary assessment forms and documents.Conduct individual assessment sessions...


  • Des Moines, Iowa, United States Community & Family Resources Full time

    Job Title: Residential Treatment Counselor - Woman's UnitCommunity and Family Resources is seeking a skilled Counselor to provide substance abuse and gambling treatment services to patients on our Adult Woman's Residential Unit.Key Responsibilities:Intake and Assessment: Assist clients in completing necessary assessment forms and documents, conduct...


  • West Des Moines, Iowa, United States United Community Services Healthcare Full time

    Job Summary:We are seeking a highly skilled Co-Occurring Counselor to join our team at United Community Services Healthcare. As a Co-Occurring Counselor, you will play a critical role in providing comprehensive treatment services to patients struggling with substance abuse and mental health issues.Key Responsibilities:Assess clients referred for substance...


  • West Des Moines, Iowa, United States United Community Services Healthcare Full time

    Job Summary:We are seeking a highly skilled Co-Occurring Counselor to join our team at United Community Services Healthcare. As a Co-Occurring Counselor, you will play a vital role in providing comprehensive treatment services to patients struggling with substance abuse and mental health issues.Key Responsibilities:Assess clients referred for substance abuse...


  • Des Moines, Iowa, United States Headway - Design & Development Full time

    Establish a successful private practice with Headway's support. As a Licensed Mental Health Counselor, you'll have the tools and resources to increase your earnings through insurance. Our mission is to improve mental healthcare accessibility and affordability by supporting mental health professionals across the US.With Headway, you'll have the flexibility to...


  • Des Moines, Iowa, United States UnityPoint Health Full time

    About the RoleThis position is responsible for providing comprehensive substance abuse evaluations, individual counseling, and group facilitation services to individuals in treatment. These services are provided to adolescents or adults in either an outpatient or inpatient setting.Key ResponsibilitiesEvaluate patients' treatment plans through follow-up...