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Service Desk Lead
2 months ago
Information Systems Solutions (ISS) is seeking to hire a an individual to manage a Service Desk supporting aGovernment customer in the Washington, DC area. The selected individual will be responsible for management of a Team of administrators supporting an SCI-level service desk.
Why Work For ISS?
At Information Systems Solutions (ISS), we pride ourselves on providing an employee-focused and family first environment. Being a small business, we take the time to get to know our employees and have a vested interest in helping them achieve their career goals. We work to schedule regular social gatherings within the company to foster camaraderie. ISS values their employees by providing a comprehensive benefits package that includes a fully vested 401(k) matching program, coverage of family medical deductibles, spot bonuses, and educational assistance to further your career.
Clearance Level
DoD Top Secret with SCI Eligibility required
Education
Bachelor’s Degree in computer technology
Required Skills
3 plus years of experience in related field
IAT-II Certified (SEC + Preferred)
Highly Desired Skills
Experience with Remedy or similar ticketing systems.
Experience working in DoD system such as JWICS, NIPR, SIPR, or NSANET environments.
A+ or Network+ certifications a plus as is experience with networking and operating systems (Unix/Linux, Windows).
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