Front Desk Supervisor

1 month ago


Little Falls, United States AMERICINN Full time
Job DescriptionJob DescriptionBenefits:
  • Paid time off

Benefits/Perks
  • Flexible Schedule
  • Great Work Environment
  • Competitive Compensation
  • Career Advancement Opportunities
Job Summary
We are seeking an experienced Front Desk Supervisor to join our team As our Front Desk Supervisor, you will be managing a team of Front Desk Associates to ensure every guest receives exceptional service. As a supervisor you will be responsible for training new employees, creating a schedule, and handling basic disciplinary actions. The ideal candidate has a strong background in customer service and leadership and a positive attitude.

Responsibilities
  • Create and implement both short and long-term goals for the company and the front desk staff
  • Handle scheduling and time off requests for staff working the front desk
  • Set a service standard and lead by example, providing exceptional customer service to all guests
  • Manage training of new and existing staff members to ensure everyone understands the expectations set forth for them
  • Work closely with the rest of the team to provide the highest level of customer service
  • Coordinate with staff and the community to create partnerships and host events
Qualifications
  • Previous experience managing a team desired
  • Previous customer service experience
  • Strong communication and interpersonal skills
  • Excellent customer service skills
  • Attention to detail


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