PT Customer Service Leader

2 months ago

Exeter, United States Hannaford Supermarkets Full time
Address: USA-NH-Exeter-141 Portsmouth Ave
Store Code: Store 08435 CUSTOMER SERVICE (7249944)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

DUTIES AND RESPONSIBILITIES

* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
* Assist in special projects and perform other functions as assigned by supervision.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
* Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
* Frequently, perform cashier and/or bagging functions
* Frequently, perform service desk/kiosk and if trained, bookkeeper functions
* Perform all other duties as assigned.

QUALIFICATIONS

* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Prerequisite Training:
* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet

Physical Requirements

* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.

PREFERRED REQUIREMENTS

* Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
* Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with hassle-free refunds while applying all applicable guarantees
* Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Salary range is between $17.35 - $24.75 Hrly

Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Job Requisition: 372219_external_USA-NH-Exeter

  • Customer Service Leader

    2 days ago

    Exeter, New Hampshire, United States Hannaford Supermarkets Full time

    Job SummaryAs a Customer Service Leader at Hannaford Supermarkets, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will work closely with our front-end and service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.Key...

  • Customer Service Leader

    2 weeks ago

    Exeter, New Hampshire, United States Hannaford Supermarkets Full time

    Job SummaryWe are seeking a skilled Customer Service Leader to join our team at Hannaford Supermarkets. As a key member of our customer service team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and promoting a culture of customer satisfaction.Key Responsibilities* Provide excellent customer...

  • Customer Service Manager

    2 weeks ago

    Exeter, New Hampshire, United States Hannaford Supermarkets Full time

    Job Title: Customer Service LeaderJob Summary:Hannaford Supermarkets is seeking a Customer Service Leader to join our team. As a Customer Service Leader, you will be responsible for providing exceptional customer service, leading front-end and service desk/kiosk associates, and maintaining a safe and clean store environment.Key Responsibilities:Provide...

  • Customer Service Director

    1 month ago

    Exeter, California, United States Hannaford Full time

    Hannaford **Job Summary** As a Customer Service Leader at Hannaford, you will be responsible for providing exceptional customer service and leading a team to achieve high standards of service. **Key Responsibilities:** * Oversee and provide fast, easy, flexible, and friendly service to customers * Assist the Customer Service Manager and Assistant...

  • Director of Health Services Leader

    3 days ago

    Exeter, New Hampshire, United States RiverWoods Exeter Full time

    Director of Health Services LeaderAt RiverWoods Exeter, we are seeking a skilled Director of Health Services Leader to oversee the nursing services and programs. The ideal candidate will have a minimum of five years of experience in nursing within a long-term care facility and possess a nursing degree or diploma from an accredited college or university. Key...

  • Expeditor - Customer Service Liaison

    4 days ago

    Exeter, California, United States Hannaford Supermarkets Full time

    Job SummaryAs a key member of the Hannaford To Go team, the Expeditor plays a vital role in ensuring a seamless customer experience. This position requires strong communication and customer service skills, with a focus on accuracy and efficiency in order fulfillment.Key Responsibilities Organize and prioritize shop and pickup processes to ensure timely and...

  • Customer Service Representative

    2 weeks ago

    Exeter, New Hampshire, United States New Hampshire Mutual Bancorp Full time

    Job DescriptionWe are seeking a motivated and experienced banking professional to join our team at New Hampshire Mutual Bancorp. As a Customer Service Banker, you will be responsible for maintaining a working knowledge of banking products and services, promoting them to customers, and providing a professional customer service experience.Key...

  • Customer Service Representative

    7 days ago

    Exeter, New Hampshire, United States GIBBS OIL COMPANY LP Full time

    Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. This role will involve running the cash register, completing shift paperwork, stocking shelves, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Customer Service Representative

    3 weeks ago

    Exeter, California, United States Walgreens Full time

    Job Description:As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. You will engage with customers and patients by greeting them and offering assistance with products and services, resolving customer issues and answering questions to ensure a positive customer experience.Key...

  • Customer Service Representative

    4 weeks ago

    Exeter, California, United States Meredith Village Savings Bank (MVSB) Full time

    Meredith Village Savings Bank (MVSB) OpportunityWe are seeking a motivated and experienced banking professional to join our award-winning customer service banking team. Our new branch location in Exeter, NH offers a competitive salary and comprehensive benefit package, including medical, dental, vision, 401K, pension plan, paid time off, tuition...

  • Customer Service Representative

    2 weeks ago

    Exeter, California, United States Walgreens Full time

    Job Description:As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. You will engage with customers and patients by greeting them and offering assistance with products and services, resolving customer issues and answering questions to ensure a positive customer experience.Key...

  • Customer Service Representative

    1 month ago

    Exeter, New Hampshire, United States Sitel Full time

    Job Title: Customer Service ProfessionalWe are seeking a highly skilled and motivated Customer Service Professional to join our team at Sitel. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Objection handling and resolutionBooking repairs and...

  • Customer Service Representative

    4 weeks ago

    Exeter, New Hampshire, United States Southern District YMCA Camp Lincoln, Inc. Full time

    Customer Service RepresentativeThe Southern District YMCA is seeking a highly motivated and customer-focused individual to join our Welcome Center Team. As a Customer Service Representative, you will be the primary point of contact for members and guests, providing exceptional service and support.Key Responsibilities:Provide excellent customer service to...

  • Agriculture Customer Service Representative

    2 months ago

    Exeter, United States Wilbur-Ellis Full time

    Are you customer-focused with an attention to detail? Are you proficient with computers and Windows applications? Do you have a positive outlook and excellent communication skills? Are you highly organized with an ability to multi-task and prioritize assignments? If so, we want to hear from YOU! For a century, Wilbur-Ellis has experienced success and growth...

  • Agriculture Customer Service Representative

    2 months ago

    Exeter, United States Wilbur-Ellis Full time

    Description Are you customer-focused with an attention to detail? Are you proficient with computers and Windows applications? Do you have a positive outlook and excellent communication skills? Are you highly organized with an ability to multi-task and prioritize assignments? If so, we want to hear from YOU! For a century, Wilbur-Ellis has experienced...

  • Customer Service Representative

    4 weeks ago

    Exeter, United States Meredith Village Savings Bank (MVSB) Full time

    Meredith Village Savings Bank (MVSB) has opened a new branch location in Exeter, NH and is seeking a motivated and experienced banking professional to join ouraward-winning customer service banking team. We have one remaining Customer Service Bank & Branch Representative (Universal Banker) opportunity available and are excited to complete our team!MVSB...

  • Customer Service Representative

    4 weeks ago

    Exeter, United States Meredith Village Savings Bank (MVSB) Full time

    MVSB has opened a new branch location in Exeter, NH and is seeking a motivated and experienced banking professional to join ouraward-winning customer service banking team. We have one remaining Customer Service Bank & Branch Representative (Universal Banker) opportunity available and are excited to complete our team!MVSB was recently voted 1st place...

  • Customer Service Representative

    1 month ago

    Exeter, New Hampshire, United States jppestcareers Full time

    Customer Service AgentWe are seeking a highly skilled and customer-focused Customer Service Agent to join our team at JP Pest Services. As a key member of our Customer Service Department, you will play a vital role in delivering exceptional customer experiences and ensuring the highest level of satisfaction for our clients.About the RoleThis is a full-time...

  • Customer Service Representative

    4 days ago

    Exeter, New Hampshire, United States Gibbs Oil Company LP Full time

    Job DescriptionGibbs Oil Company LP is seeking a skilled Customer Service Representative to join our team at our Exeter, NH location.The primary duties of this position include:Operating the cash register, completing shift paperwork, stocking, inside and outside cleaning, and providing exceptional customer service.This role is ideal for a responsible,...

  • Customer Service Representative

    2 weeks ago

    Exeter, California, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with U-Haul products and services,...