Customer Service Representative
2 days ago
U-Haul is seeking a Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.
Responsibilities:- Assist customers with U-Haul products and services, providing solutions to their needs and concerns.
- Use U-Scan technology to manage rentals and inventory, ensuring accuracy and efficiency.
- Move and hook up U-Haul trucks and trailers, ensuring safe and secure transportation.
- Clean and inspect equipment on the lot, maintaining a high level of quality and safety.
- Answer customer questions and educate them on U-Haul products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring, ensuring safe and secure connections.
- Fulfill propane and drive a forklift, with certification offered through U-Haul upon employment.
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
The work involves moderate risks or discomforts, requiring special safety precautions, such as working around moving parts or machines, fumes, or irritant chemicals.
May be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.
U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We will not hire or re-hire individuals who use nicotine products in states where this is prohibited.
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