Customer Service Specialist
1 month ago
Overview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you. You’ll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment. You’ll have more than a job —you’ll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back. With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now Responsibilities As a Customer Service Specialist , you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that’s the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you’ll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers. You will… Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments. Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules—don’t worry, we will train you Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate. Use your sharp listening skills and probing questions to identify the customer’s concern and evaluate their needs. Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results. Reschedule unserviced accounts within 24 hours. Participate in quality assurance processes, programs, and initiatives. Safeguards customer’s privacy and other proprietary information. What type of benefits will you receive? Competitive earnings starting at $16/hr. Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance. 401(k) plan with company match, employee stock purchase plan. Paid vacation, holidays, and sick leave. Employee discounts, tuition reimbursement, dependent scholarship awards. Industry leading, quality, comprehensive training program. Why should you choose Orkin? Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. The Pest Management Industry is growing – and is a recession resistant line of business. You have a service-oriented mindset that leads you to build loyalty and trust with clients. You hold yourself responsible to commitments. You value being part of a team. You want to join a company that supports the community. Orkin is financially stable and growing as the largest subsidiary of Rollins, (NYSE: ROL), headquartered in Atlanta, GA. Are you ready to join the Best in Pests? Qualifications What do you need to be successful? Previous experience in Customer Service or Sales preferred. High School Diploma or equivalent required. Ability to pass a drug screen and background check is required. Excellent interpersonal and communication skills. Basic computer skills in various software and web-based applications. Proficient in Microsoft Office. Strong attention to detail and follow through. Demonstrated ability to prioritize tasks and manage time efficiently. What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time. Be able to regularly lift and/or move up to 25 pounds. Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer. #J-18808-Ljbffr
-
Customer Service Specialist
3 months ago
Bloomington, United States Rollins Full time** Customer Service Specialist** **Job Category****:** Customer Service **Requisition Number****:** CUSTO022112 Showing 1 location **Job Details** **Description** **$16.00 Per Hour** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are full-time with benefits, fully paid training,...
-
Customer Service Specialist
1 month ago
Bloomington, United States Clark Pest Control Full timeOverview We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you’ll be critical to helping our customers feel we’ve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service...
-
Automotive Customer Service Specialist
6 days ago
Bloomington, United States Walser Full timeJoin the Walser family, a leader in the automotive sector with a legacy of over 65 years in service excellence. We prioritize Family, Career, and Diversity in our workplace culture. Our commitment is reflected in our progressive, family-oriented benefits, diverse career opportunities, and a strong focus on inclusion and belonging.Compensation Overview:...
-
Automotive Customer Service Specialist
6 days ago
Bloomington, United States Walser Full timeJoin the Walser family, a leader in the automotive sector with over 65 years of dedicated service. We prioritize Family, Career, and Diversity, demonstrated through our progressive, family-oriented benefits and perks, along with a strong commitment to diversity, inclusion, and belonging. Compensation Range: $20.60 / hour + incentives. Target earnings...
-
Healthcare Customer Service Specialist
6 days ago
Bloomington, Illinois, United States The Carle Foundation Full timePosition Overview:The Healthcare Customer Service Specialist plays a vital role in managing various responsibilities related to the daily operations of the clinic. This includes patient identification, check-in procedures, charge entry, cash handling, and basic appointment scheduling. The specialist is dedicated to presenting a welcoming atmosphere and...
-
Healthcare Customer Service Specialist
20 hours ago
Bloomington, United States Community Health Systems, Inc. Full timeJob OverviewWe are looking for a dedicated and knowledgeable Healthcare Customer Service Specialist to join our clinical support team.The Specialist will report to the Site Manager and will be responsible for delivering exceptional customer service while assisting patients with various inquiries and concerns. This includes guiding them through application...
-
Customer Service Specialist-Registration Team
3 months ago
Bloomington, United States Solution Tree Full time**Solution Tree and Marzano Resources** delivers comprehensive professional development to schools and districts around the world. We empower K12 educators to raise student achievement through a wide range of services and products including educator conferences, customized district solutions for long-term professional development, books, videos, and online...
-
Bloomington, United States Feldmann Imports Full timeCustomer Service Specialist at Feldmann Imports Mercedes-BenzFeldmann Imports Mercedes-Benz is on the lookout for enthusiastic professionals to enhance our Client Relations Department. We value individuals who excel in providing outstanding customer support and fostering strong connections with our clientele. If you possess a proactive mindset and a...
-
Bloomington, United States Feldmann Imports Full timeCustomer Service Specialist at Feldmann Imports Mercedes-BenzFeldmann Imports Mercedes-Benz is in search of passionate individuals to enhance our Client Relations Department. We value candidates who possess a robust background in providing outstanding customer support and fostering enduring connections with clients. If you are enthusiastic about delivering...
-
Customer Service Specialist at Feldmann Imports
18 hours ago
Bloomington, United States Feldmann Imports Full timeCustomer Service Specialist at Feldmann Imports Mercedes-BenzFeldmann Imports Mercedes-Benz is on the lookout for passionate individuals to enhance our Client Relations Department. We value candidates who excel in providing outstanding customer support and fostering enduring connections with our clientele. If you possess a friendly demeanor and a commitment...
-
Service Support Specialist
2 months ago
Bloomington, United States Service Corporation International Full timeOur associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill...
-
1652 PT Customer Service Specialist
1 month ago
Bloomington, United States German American Bancorp Full timeJob Title: 1652 PT Customer Service Specialist - Bloomington, IN Overview: As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs.This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial...
-
Customer Engagement Specialist
6 days ago
Bloomington, Illinois, United States Richmond Marketing Partners Full timeCustomer Engagement Specialist at Richmond Marketing PartnersBenefits/Perks:Attractive Salary PackagePaid LeaveCareer Advancement OpportunitiesAbout the Role:Richmond Marketing Partners is seeking a Customer Engagement Specialist to join our dynamic team. In this role, you will be responsible for connecting with customers to comprehend their needs, manage...
-
Customer Service Quality Specialist
6 days ago
Bloomington, Indiana, United States Cook Group Full timePosition Summary:The Customer Service Quality Specialist at Cook Group is tasked with managing interactions with clients concerning product or service grievances. Standard working hours are 8:00 AM to 4:30 PM, Monday through Friday.Key Responsibilities: Engage with clients regarding product and service grievances Collaborate with both internal and external...
-
Customer Experience Specialist
2 months ago
Bloomington, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Experience Specialist
3 months ago
Bloomington, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
949 FT Customer Service Specialist
3 months ago
Bloomington, United States German American Full time**Job Title:** 949 FT Customer Service Specialist - Bloomington, IN German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our...
-
Bloomington, United States Apple Full timeSummaryPosted: Aug 13, 2024Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that's unlike any other. As a Specialist, it starts with you discovering customers' needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity...
-
Logistics Customer Account Specialist
2 weeks ago
Bloomington, United States Ultimate Staffing Full timeLogistics Customer Account Coordinator Pay range: 20.00-21.00/hour Schedule: 8:00 am-5:00 pm, Monday-Friday Location: Eden Prairie, MN -Onsite in Office. How to Apply: Please apply directly to this position including a resume updated with your most Account Specialist, Customer Service, Logistics, Logistics Coordinator, Transportation, Specialist, Staffing,...
-
Bloomington, United States Genesis10 Full timeGenesis10 is currently seeking a Customer Service Specialist with our client in the financial industry located in Bloomington, MN. This is a 3+ month contract position. Responsibilities: Participate in or provide support for low complexity initiatives within Customer Service Review basic or tactical issues, policies, or procedures for which answers can be...