949 FT Customer Service Specialist

4 weeks ago

Bloomington, United States German American Full time

**Job Title:** 949 FT Customer Service Specialist - Bloomington, IN

German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

**Summary of Duties:**

**Primary Responsibilities and Job Functions:**

* **The Daily Grind** Your focus will be supporting our external customers in a variety of ways including engaging in meaningful conversations to verify account information, perform loan and deposit transactions, uncover client needs, and more.

* **Youre Part of a Team** You are a member of the Retail team which includes supporting our clients and team members in surrounding counties. This role offers amazing insight into the world of banking and our local communities.

* **And you have to be able to juggle** Multiple and conflicting priorities will come up under specific time constraints. In concert with your leader and other team members, you have to be quick to act when issues arise.

**What it Takes:**

* Ability to:communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, grasp technical information quickly, and work independently and as a team member.

* Attention to detail and ability to work well in teams and individually.

* Passion for building and maintaining customer relationships

* Ability to lift (up to 35 pounds) bags of loose or rolled coin

* Responsible for adhering to compliance laws, regulations, and established Bank policies and procedures, including Bank Secrecy Act and Anti-Money Laundering.

**Bonus Points:**

* Previous customer service experience in a professional setting

* Bilingual

* Knowledge of Banking

**This position will be located at:**

Bloomington, 9 North

504 North College Avenue

Bloomington, Indiana, 47404

United States

#TJN

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