Customer Success Manager
6 days ago
Under general direction of the Team Success Manager, perform a wide variety of duties to develop and manage a geographic sales territory by calling on existing accounts and adding new accounts based on need within that local market. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Execute the sales plan and objectives set forth by the company to maximize proper allocation of sales efforts. Present new product lines, promotions, and programs to retailers and wholesalers and review line items not carried in stores. Advise and help with Company merchandising objectives to obtain optimal product exposure and build on new and existing in-store line items. Display point of sale material when available to ensure proper brand identification. Review and follow-up with retailer concerns and establish a positive business working relationship. Maintain ongoing attention to sales data and detail. Develop strong customer relationships using fact-based selling techniques and other techniques prescribed by the company. Understand and deliver the concept of managing success using a consumer forward approach. Prepare and implement Key Account Plans for all Appointed Merchants within your territory while working closely with Team Success Manager on identified accounts. Work closely with the various Marketing Managers to ensure all programs/promotions are running smoothly. Present formal Business Reviews with all accounts and develop ways to increase business and adjust planning as necessary. Maintain proper coverage and frequency of sales visits to all accounts in the prescribed area. Seek out new business opportunities in sales areas. Must be flexible to help in other areas when needed. Continually review sales quotas/actual sales with accounts and inform management on ideas and concepts on how to improve overall sales. Ensure proper allocation of time management to achieve maximum sales effort that includes, but is not limited to: proper usage of detail days, PTO days, phone usage, travel time, retail time, etc. Monitor proper usage of company monies and expense accounts and proper usage of company property such as computers, iPads, salespersons samples, and sales materials. Maximize the usage of customer CRM/Mobile Sales Solution Access. Consistent maintenance of data customer data integrity. #J-18808-Ljbffr
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Customer Success Manager
2 weeks ago
Kansas City, Missouri, United States FrontStream Full timeJob Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team at FrontStream. As a Customer Success Manager, you will be responsible for ensuring the success of our customers by providing exceptional service, support, and guidance throughout their journey with our company.Key Responsibilities:Implement a...
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Manager, Customer Success
6 days ago
Kansas City, United States SafetyCulture Full timeManager, Customer Success Kansas City Sales & Success – Customer Success Full-time Hybrid SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. We're a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace...
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Manager, Customer Success
2 months ago
Kansas City, United States SafetyCulture Full timeSafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. We're a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace every day. Our mission is to unite teams to become a force for improvement in any...
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Customer Success Manager
3 days ago
Kansas City, Missouri, United States SafetyCulture Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at SafetyCulture. As a key member of our Customer Success team, you will be responsible for driving adoption, retention, expansion, and advocacy of our product, which directly contributes to our company's goals and growth targets.Key ResponsibilitiesPartner with customers...
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Customer Success Manager
2 weeks ago
Kansas City, Kansas, United States SafetyCulture Full timeAbout the RoleSafetyCulture is a global leader in the SaaS industry, dedicated to helping distributed working teams improve every day. As a Manager, Customer Success, you will play a critical role in ensuring our customers achieve their desired outcomes through the effective use of our platform.Key ResponsibilitiesPartner with customers to drive adoption,...
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Customer Success Manager
7 days ago
Kansas City, United States SafetyCulture Full timeSafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. We're a mobile-first operations platform that gives workers a voice, and leaders visibility, to make better decisions in the workplace every day. Our mission is to unite teams to become a force for improvement in any...
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Enterprise Customer Success Manager Americas
7 days ago
Kansas City, United States Canonical Full timeThe role of an Enterprise Customer Success Manager at Canonical Customer success is a new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their...
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Junior FP&A Customer Success Manager
3 months ago
Kansas City, United States Datarails Full timeDescription Datarails is the financial planning and analysis platform that automates data consolidation, reporting and planning, while enabling finance teams to continue using their own Excel spreadsheets and financial models. Datarails integrates with the most popular accounting software, ERPs and CRMs so all your data can be consolidated. Reduce risk, make...
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Customer Success Representative
4 weeks ago
Kansas City, Missouri, United States Adecco US, Inc. Full timeJob SummaryAdecco US, Inc. is seeking a highly skilled Customer Success Representative to join our team. As a key member of our customer-facing team, you will be responsible for managing high call volumes, engaging clients in meaningful conversations, and ensuring smooth transitions to our Customer Success team.Key ResponsibilitiesConduct High-Volume Calls:...
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Kansas City, United States Customer Direct Full time**Virtual/Work-at-Home - Customer Care Agent (Kansas City, MO)** **Department:** Ops-Hourly **Location:** Kansas City, MO **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** Full-Time Positions available for the following shifts (includes weekends): 1 pm - 10 pm (CST) 2 pm - 11 pm...
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Customer Success Professional
3 days ago
Kansas City, Missouri, United States SafetyCulture Full timeAbout the RoleSafetyCulture is a global leader in the SaaS industry, dedicated to helping distributed working teams improve every day. We're seeking a highly skilled Customer Success Manager to join our team and drive business growth through exceptional customer experiences.Key ResponsibilitiesPartner with customers to understand their business objectives...
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Customer Success Specialist
3 days ago
Kansas City, Missouri, United States Cordel Technology, Inc Full timeJob OverviewCordel Technology, Inc. is seeking a highly skilled Customer Success Specialist to join our team in the Kansas City Metro area. As a key member of our organization, you will play a critical role in ensuring the seamless integration of our cutting-edge LiDAR solutions into our clients' railway inspection processes.The ideal candidate will possess...
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Customer Success Manager
7 days ago
Florida City, United States Penn Foster Inc Full timeAbout VERITAS Veritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability, protection, and insights. Our Veritas Enterprise Data Services Platform addresses current and future data issues end-to-end – keeping mission-critical workloads highly...
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Customer Success Manager
4 days ago
Florida City, United States Penn Foster Inc Full timeAbout VERITASVeritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability, protection, and insights. Our Veritas Enterprise Data Services Platform addresses current and future data issues end-to-end – keeping mission-critical workloads highly available,...
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Customer Success Manager
2 months ago
Ellicott City, United States Kuraray America , Inc. Full timeThe Opportunity: We are a rapidly growing cybersecurity company committed to delivering innovative solutions to Managed Service Providers (MSPs). Our agile team is in the foundational stages of building a top-tier Customer Success department. We are seeking Customer Success Managers who are adaptable, security-minded, and experienced in working closely with...
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Customer Success Manager
3 days ago
Jersey City, New Jersey, United States Vaco Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Vaco. As a key member of our Customer Success department, you will be responsible for ensuring the technical success of our customers, providing exceptional customer experience, and driving growth through strategic initiatives.Key ResponsibilitiesParticipate in...
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Customer Success Manager
3 days ago
Panama City, Florida, United States Penn Foster Inc Full timeAbout VeritasVeritas is a leading provider of data management solutions that help organizations ensure the availability, protection, and insights of their data. Our Enterprise Data Services Platform addresses current and future data issues end-to-end, keeping mission-critical workloads highly available, protecting data everywhere, and providing insights to...
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Customer Success Manager
3 weeks ago
Jersey City, New Jersey, United States AvePoint Full timeAbout AvePointAvePoint is a leading provider of SaaS and data management solutions, recognized for its expertise in optimizing SaaS operations and securing collaboration. With a strong commitment to innovation and customer satisfaction, the company has established itself as a trusted partner for businesses seeking to enhance their digital presence.The RoleWe...
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Customer Success Manager
3 weeks ago
Texas City, Texas, United States Intuit Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Intuit. As a trusted advisor to our customers, you will be responsible for building and maintaining long-term relationships with businesses, helping them achieve their marketing goals through the effective use of our software.Key ResponsibilitiesManage customer...
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Customer Success Manager
6 days ago
Jersey City, United States Glassbox Ltd Full timeGlassbox is looking for a Customer Success Manager to join our Global Commercial team. We are Glassbox, and our mission is to reveal the insights that empower organizations to deliver exceptional digital customer experiences. We are growing and have been recognized by G2 as one of 2023's Top 100 Software Companies in the world. Our customers are the best of...