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Business Operations Support

2 months ago

Ann Arbor, United States University of Michigan Full time

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and must outline your skills and experience that directly relate to the responsibilities and requirements of this position. This is a hybrid position. Being part of something greater, of serving a larger mission of discovery and care - that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good. The Office of Research and Sponsored Projects (ORSP) safeguards and advances U-M's research enterprise by providing its partners with efficient pre-award and non-financial post-award services for the compliant administration of externally sponsored grants, contracts, and ancillary agreements. ORSP aspires to be recognized across the globe as the leading provider of innovative, and high-value guidance on the conduct of sponsored research and other funded activities. Additional information regarding ORSP is available on our

website

. This position will report to the ORSP Assistant Director, Operations and Administration. Under general direction, the Business Operations Support Team member will provide dynamic support for daily operations, including Communications, Training, Project Management, and Business Intelligence. This role requires exercising considerable discretion and independent judgment, and the ability to analyze complex information requests and determine intricate trends. The ideal candidate will have a high school education or equivalent and more than four years of relevant experience. Communication and Marketing Coordination Website Content Management Email Campaign Development Copywriting and drafting of reference documents Basic Design Support Assistance with intra-office communication (newsletters, forms, surveys, etc.) and record keeping/maintenance Editing, proofreading, and quality analysis Training Support Proofreading training materials Basic design support Administration On site event logistics (monthly) Scheduling/calendar management in Google Calendar, meeting polls. etc. Assistance with hiring processes, including scheduling meetings and interviews, preparing documents, professional and efficient communication with the leadership team, Hiring Managers, committee members, and candidates Facilities management support Assist with management and organization of Google Drive and internal office resources Update email groups and membership in MCommunity, intra-office lists and as needed elsewhere Event Planning: Work with teammates to coordinate logistics for internal and external events, such as large group meetings, workshops, conferences, and seminars. This includes venue selection, catering arrangements, materials preparation, and attendee management. Presentation and Slide Deck Drafting: Assist in creating professional presentations and slide decks for internal and external use. Ensure materials are well-organized, visually appealing, and aligned with organizational standards. Confidentiality: Exercise discretion and maintain confidentiality in handling sensitive information and documents. Bachelor's Degree or equivalent combination of project support experience and education At least two years of experience in administrative support roles, preferably in a corporate or academic environment. Strong communication skills, both verbal and written, with the ability to interact professionally and collaboratively with individuals at all levels. Proficient skill in writing grammatically correct, clear, and concise business correspondence Ability to proofread business correspondence with a high degree of accuracy. Excellent working knowledge of computers, MS Office Suite (Word, Excel, PowerPoint) and/or Google Suite (Google Calendar, Google Docs, Google Sheets, etc.) and other relevant software applications. Proven ability to work independently with minimal supervision and as part of a team. Attention to detail and accuracy in all work activities. Ability to adapt to changing priorities Familiarity with U-M policies and procedures related to research administration (including, but not limited to, accounting, purchasing, personnel, and regulatory compliance). More than four years of relevant experience The Office of Research and Sponsored Projects seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and to maintain the excellence of the University. We welcome applications from anyone who would bring additional dimensions to the University's research mission, including women, members of minority groups, protected veterans, and individuals with disabilities. The Office of Research and Sponsored Projects, like the University of Michigan as a whole, is committed to a policy of nondiscrimination and equal opportunity for all persons and will not discriminate against any individual because of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, height, weight, or veteran status. The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checksare performed in compliance with the Fair Credit Reporting Act. Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended. The University of Michigan is an equal opportunity/affirmative action employer.

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