Current jobs related to Spec Field Technical Support - Kansas City - Canadian Pacific Kansas City

  • Technical Support Specialist

    2 weeks ago

    Kansas City, Kansas, United States C4 Technical Services Full time

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at C4 Technical Services. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.Key Responsibilities:Provide technical support and assistance to clients and...

  • Technical Support Specialist

    1 week ago

    Kansas City, Kansas, United States C4 Technical Services Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at C4 Technical Services. The successful candidate will be responsible for providing technical assistance to end-users, resolving issues, and ensuring proper computer operation.Key ResponsibilitiesManage and prioritize assigned requests to ensure timely resolution per...

  • Technical Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States C4 Technical Services Full time

    Job Title: Technical Helpdesk SpecialistAt C4 Technical Services, we are seeking a highly skilled and motivated Technical Helpdesk Specialist to join our team. As a Technical Helpdesk Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive the...

  • Field Service Engineer

    3 weeks ago

    Kansas City, Missouri, United States Evertz Microsystems Limited Full time

    Job SummaryEvertz Microsystems Limited is a leading provider of broadcast, film production, and post-production equipment. We are seeking a highly skilled and motivated Field Service Engineer to join our AV Service team.Key ResponsibilitiesTravel within the US to provide technical support and service to customersInstall and configure equipment at customer...

  • Technical Support Specialist

    2 weeks ago

    Kansas City, Missouri, United States Multivac Full time

    Job SummaryWe are seeking a highly skilled Technical Support Representative to join our team at Multivac. As a key member of our support team, you will be responsible for providing remote technical support to internal and external customers, resolving complex mechanical, electronic, and application issues related to our products.Key ResponsibilitiesProvide...

  • Technical Field Service Specialist

    7 days ago

    Kansas City, Missouri, United States Lifelancer Full time

    About the JobWe are seeking a skilled Technical Field Service Specialist to join our team at Lifelancer. As a key member of our field service organization, you will be responsible for providing technical assistance to customers, implementation, and sales teams. Your expertise will be essential in resolving problems, editing, writing, and modifying service...

  • Technical Support Specialist

    2 weeks ago

    Kansas City, Missouri, United States Multivac Full time

    Job SummaryThis role is responsible for providing technical support to internal and external customers regarding the fundamental mechanical, electronic, and operational aspects of Multivac products.Key ResponsibilitiesProvide technical assistance to customers by diagnosing and resolving complex mechanical, electronic, and application issues.Collaborate with...

  • Technical Support Trainer

    2 weeks ago

    Kansas City, Missouri, United States CONEXON Full time

    Job Title: Technical Support Call Center TrainerConexon is a leading provider of innovative Fiber-to-the-Home (FTTH) solutions, empowering rural communities with high-speed broadband connectivity. Our mission is to bridge the digital divide and bring reliable, high-speed internet access to underserved areas across the United States.We are seeking a dedicated...

  • Technical Support Specialist

    1 week ago

    Kansas City, Missouri, United States Della Infotech Full time

    Job Requirements:1-2 years of experience in a related field, with the ability to read and write technical documentation. Prior experience in a Service Desk or Desktop Support role is preferred. Additionally, experience in the maintenance, troubleshooting, and upgrading of computer equipment is a plus.Preferred Qualifications:Associate's Degree in Computer...

  • Technical Support Specialist

    3 days ago

    Kansas City, Missouri, United States Della Infotech Full time

    Job Description:At Della Infotech, we are seeking a skilled Desktop Support Tech to join our team. The ideal candidate will have 1-2 years of experience in a related field, with a strong ability to read and write technical documentation. Prior experience in a Service Desk or Desktop Support role is preferred.A relevant degree or equivalent experience is...

  • Senior Technical Support Specialist

    4 days ago

    Kansas City, Missouri, United States Haemonetics Full time

    We are seeking a highly motivated and experienced Field Service Engineer to join our team at Haemonetics. As a key member of our field organization, you will be responsible for providing technical assistance to our customers, implementing and maintaining instrument systems, and resolving technical issues in a timely and efficient manner.Key...

  • IT Support Specialist

    3 weeks ago

    Kansas City, Missouri, United States Advantage Technical Full time

    Job Title: IT Support TechnicianWe are seeking a highly skilled IT Support Technician to join our team at Advantage Technical. As an IT Support Technician, you will be responsible for providing technical support and installation services to our clients.Key Responsibilities:Install and configure IP video and access control systemsProvide full-service...

  • Field Service Operations Manager

    1 month ago

    Kansas City, Kansas, United States Technical Safety Services Full time

    Job Title: Field Service ManagerTechnical Safety Services (TSS) is a leading laboratory service provider with a strong presence across the United States. We are seeking a highly skilled Field Service Manager to join our team and contribute to our mission of ensuring the safety and quality of our customers' equipment and facilities.Job Summary:The Field...

  • Field Technical Support Specialist

    4 weeks ago

    Lake City, Florida, United States Sandvik AB Full time

    Job Title: Field Technical Support Specialist - Rotary DrillsJob Summary:Sandvik Mining and Rock Solutions is seeking a highly skilled Field Technical Support Specialist to join our team in Alachua, Florida. As a Field Technical Support Specialist, you will be responsible for providing technical support to our customers in the field, troubleshooting and...

  • Technical Support Specialist

    4 weeks ago

    Kansas City, Missouri, United States Callruby Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Ruby Receptionists HQ. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our end-users, troubleshooting complex technical issues, and maintaining the overall health of our IT infrastructure.Key Responsibilities*...

  • Technical Support Specialist

    3 weeks ago

    Kansas City, Missouri, United States PRI Global Full time

    Job Title: Technical Support SpecialistAt PRI Global, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing routine technical support and maintenance for our clients' operations environment with a focus on networking technologies.Key Responsibilities:Provide...

  • Technical Support Manager

    1 week ago

    Kansas City, Missouri, United States Multivac Full time

    Job Summary:As a Technical Support Manager at Multivac, you will oversee a team of technical representatives providing remote support to internal and external customers. Your role will involve supervising team members, providing technical assistance, and ensuring high-quality customer service.Key Responsibilities:Develop and manage call center assignments to...

  • Technical Support Specialist

    3 weeks ago

    Kansas City, Missouri, United States Creative Emajinations Full time

    Technical/IT Support SpecialistWe are seeking a dedicated and tech-savvy volunteer to join our team as a Technical/IT Support Specialist. This role is crucial in helping us manage the technical aspects of our fundraising efforts, ensuring that our online donation platforms and website are functioning optimally.Key Responsibilities:Online Donation...

  • Technical Support Specialist

    3 weeks ago

    Kansas City, Missouri, United States Creative Emajinations Full time

    Technical/IT Support SpecialistWe are seeking a dedicated and tech-savvy volunteer to join our team as a Technical/IT Support Specialist. This role is crucial in helping us manage the technical aspects of our fundraising efforts, ensuring that our online donation platforms and website are functioning optimally.Responsibilities:Manage and optimize our online...

  • Technical Support Specialist

    2 weeks ago

    Kansas City, Missouri, United States Creative Emajinations Full time

    Technical/IT Support SpecialistWe are seeking a dedicated and tech-savvy volunteer to join our team as a Technical/IT Support Specialist. This role is crucial in helping us manage the technical aspects of our fundraising efforts, ensuring that our online donation platforms and website are functioning optimally.Responsibilities:Manage and optimize our online...

Spec Field Technical Support

2 months ago

Kansas City, United States Canadian Pacific Kansas City Full time

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.com to learn about the CPKC advantage, our purpose and culture.

PURPOSE OF THE POSITION:

The CPKC Field Technician utilizes mechanical locomotive, "hands on" experience and knowledge, to provide overall technical assistance to CPKC's locomotive facilities. This role will provide technical troubleshooting support on GE and EMD locomotives. The selected candidate will help to facilitate on-the-job training of craft employees and will interact daily with facility staff and team to increase locomotive knowledge. The CPKC Field Technician will work closely with the Superintendent and General Shop Foreman, as well as the technical training group to help effectively manage the Diesel Mechanic Apprentice program. The CPKC Field Technician will identify gaps in craft training and will provide support and strategies to improve the locomotive, knowledge base of shop, craft employees.

The CPKC Field Technician will also work closely with the head office, locomotive, reliability team on any trends or reliability issues on the various locomotives and will play a critical role in supporting the implementation of new modifications, software updates and new technology, including PTC and RCLS. This support will include physical involvement in modification pilots, and the selected candidate will need to review and provide feedback on work instructions. The Field Technician will train craft employees on the work. The ideal candidate will also interact closely with the locomotive, reliability team on locomotive subsystem performance, trending and improvement action plans. This role will require travel and flexibility in schedule, to ensure support and training is provided on all shifts of the operation.

POSITION ACCOUNTABILITIES:

  • Support the implementation of proactive and predictive running and overhaul fleet maintenance strategies and fleet reliability improvement programs for all critical locomotive subsystems through the use of hands-on knowledge and experience
  • Distribute communications and technical instructions (work scopes, technical tips, quality alerts and other bulletins) for new maintenance policies, reliability improvement programs and other modifications
  • Audit shop compliance of documented work scopes, maintenance policies and processes for all fleets, programs and component repairs
  • Assist & provide feedback to the management team and craft employees on locomotive troubleshooting and repair strategies
  • Offer overall technical support at the facility for all locomotive fleets and systems, including PTC, RCLS and also as required be available to assist other facilities with issues that need immediate attention
  • Provide the mechanical shop with technical, on-site support and training as required for program implementation and/or new technology
  • As required, evaluate new locomotive technologies to support locomotive reliability
  • Oversee and support on-site, on-the-job training for craft employees, including apprentice rotation and qualification, and training on new fleets, programs and technology
  • Work with T&E when locomotive problems arise & "operator error" is identified during the drill down
  • Be responsible for hands on training to new hires and cross functional training in conjunction with technical training;Get heavily involved in troubleshooting at the shop level to ensure employees are successful in fail mode identification and correction
  • Provide guidance on Locomotive modifications and upgrades as well as troubleshooting
  • Guide and support locomotive operation testing
  • Give support and feedback to reliability team on failure trends and on locomotive modifications

POSITION REQUIREMENTS:

  • Must have a High School Diploma or General Equivalence Diploma; post-secondary an asset
  • 10-15 years field experience in locomotive maintenance on GE and EMD locomotive fleets
  • Field experience on North American locomotive maintenance
  • Proficiency in Microsoft Applications
  • SAP Plant Maintenance an asset
  • Strong coaching skills
  • Strong locomotive background; electrical & mechanical
  • Bilingual, with the ability to communicate both written and verbally in English and French

WHAT CPKC HAS TO OFFER:

  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy

ADDITIONAL INFORMATION:

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Medical Requirements:
CPKC is committed to the safety and health of its employees and the general public. This position is asafety sensitive position all new hires will be required to complete a pre-employment medical that includes a physical, vision, hearing, alcohol, and drug audit assessments. Qualification drug test(s) are also required.

Background Investigation:

The successful candidate will need to successfully complete the following clearances:

  • Criminal history check
  • Reference check
  • Driver's License Verification
  • Last 3 years of driving history
  • Last 7 years of employment history; includes military service
  • Social Security number verification

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities.

  • Req ID: 103173
  • Department: Mechanical Loco
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Kansas City, Missouri
  • Country: United States
  • % of Travel: 10-20%
  • # of Positions: 1
  • Job Grade: 5
  • Job Available to: Internal & External

#L1-CK1