Customer Success Specialist

Job Description The Customer Success Specialist I (CSS I) is responsible for providing world-class services that will set IDIQ apart from our competitors.  This position reports to the Customer Success Operations Manager. Team members in this position may be assigned to provide support and/or account management and/or engagement motivation and/or...

As a Customer Success Manager (CSM), you'll report to our Manager of Customer Success and manage the success and net retention of your portfolio of customers. You will combine technology expertise, business acumen and passion for customer success to promote our customers' and company's expected outcomes. We are looking for team members who are excited to...

About the job We're seeking a Director of Customer Success to lead our team in ensuring our customers' success. You'll play a critical role in shaping our long-term success by developing programs and practices to enhance our customer engagement and support. Our Customer Success team coordinates the post-sale experience for Terminal 49 customers, by...

OverviewCustomer Experience Specialist IIIPartner with Program Lead to support 2-3 acquisitions of new companies by ZendeskPartner with Customer Success and subject matter experts to build new processes and expansion plays for acquired companiesFacilitate meetings to review and examine identified needs and desired outcomesOwn documentation describing the...

Overview Customer Experience Specialist III Partner with Program Lead to support 2-3 acquisitions of new companies by Zendesk Partner with Customer Success and subject matter experts to build new processes and expansion plays for acquired companies Facilitate meetings to review and examine identified needs and desired outcomes Own documentation describing...

WHO WE ARE: AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!   Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?   If so, AIDS...

Job Description This role is required in office in San Diego 2 days per week. As a Manager of the Customer Success Management team you will be responsible for developing a team of Customer Success Managers (CSMs) You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer results. We do this through a...

Job Description The Client Success Specialist is a pivotal role in establishing and nurturing the client experience through direct client interactions. This role will answer and route all client support questions via inbound email, phone, our CRM, SMS and chat feature. Clients may include plan sponsors, advisors, third party administrators and other...

Job Description Please note: This role will be based in San Mateo, CA and requires an in-office presence. Freshworks is seeking a Customer Advocacy Specialist to support our North American and Latin American business. This individual will be responsible for developing and growing our fanbase of raving customers in region that openly share their story and...

Company Overview: BE PART OF BUILDING THE FUTURE. What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse?  The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data...

Job Description The Global Program Management and Infrastructure team ensures the smooth and efficient running of the Customer Success organization on a daily basis. With offices in the US, Canada, Japan, Ireland, Australia, Poland, Taiwan, and Guatemala, we improve both qualities of output and cost efficiency of the global organization, while also ensuring...

Job Description The Global Program Management and Infrastructure team ensures the smooth and efficient running of the Customer Success organization on a daily basis. With offices in the US, Canada, Japan, Ireland, Australia, Poland, Taiwan, and Guatemala, we improve both qualities of output and cost efficiency of the global organization, while also ensuring...

Job Description As a Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships and technical strategy with Dynatrace's strategic customers. A large percentage of your customers you engage with will Enterprise & Strategic customers from a Dynatrace spend perspective as well as customers who are part of the...

Overview: We Build Better Communities Be Part of the Hawthorne Difference!   Hawthorne Cat is a family-owned company that has led the equipment industry for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and...

Company Description Veolia Water Technologies & Solutions (VWTS) is a worldwide leader in water recovery, treatment, and reuse. We design, supply, and service a range of water systems and monitoring equipment in industries ranging from pharmaceutical to food and beverage applications, and from microelectronics ultrapure water to municipal water and...

Job Description The Customer Excellence Specialist will be a key member of the Client Services (Center of Excellence) Organization. This new position will work in a matrix organization to resolve complex issues with customers, train internal and external partners and execute process improvements projects to improve customer experience Provide specialized...

As a Accounting Success Manager at Docyt, you’ll lead the customer relationship, delivering maximum value to our existing customers and newcomers alike. You’ll partner with our customer stakeholders, ensuring that we understand their business needs and objectives, thus driving success utilizing Docyt products.  We’re looking for people-oriented...

XperiencOps, Inc., is seeking an IT Operations Specialist with a focus on Helpdesk support to join our dynamic team. This essential role involves managing day-to-day IT operations, providing first-level support for software, hardware, and networking issues, and ensuring the seamless operation of our IT infrastructure. The specialist will serve as the first...

Mount Pearl is a vibrant, progressive community with an exceptional quality of community life and a strong sense of home. We are home to 23,000 people who live, work and play here and our economy is dynamic and rooted in innovation and excellence. We are seeking a person who is strategically focused on the continual growth and community development of Mount...

Infrastructure Integration Specialist (NetSuite/OpenAir) Agility Partners is seeking an experienced Integration Specialist to join resolve critical issues with our Tableau dashboards and Dell Boomi integrations. The successful candidate will play a crucial role in troubleshooting and fixing broken integrations, ensuring data accuracy and reliability. This...