Customer Experience Specialist III
2 weeks ago
OverviewCustomer Experience Specialist IIIPartner with Program Lead to support 2-3 acquisitions of new companies by ZendeskPartner with Customer Success and subject matter experts to build new processes and expansion plays for acquired companiesFacilitate meetings to review and examine identified needs and desired outcomesOwn documentation describing the customer or agent experiences we seek to enable, as well as the accuracy and quality of the approved and shipped experiencesCoordinate with enablement to support training and enablement strategy; support development of enablement and communications materialsSupport creation and execution of the change management plan and strategyDesign and develop solutions that will support transformational projects to operationalise and scale initiatives that drive organizational maturity.Onboard relevant users from acquired company to Gainsight and build the necessary workflows, reports, and dashboardsSupport the design and implementation of an intentional and personalized customer lifecycleWork with the BI and Data Analytics teams to bring key, data-driven metric dashboardsSkillsProven ability to drive and own conversations in support of overall goals, providing alternative solutions when necessary2+ years experience working in Gainsight4+ years of experience within a global CX organizationEmpathy, compassion, and a desire to ensure that our customers receive the proper treatment and a willingness to take steps to continually improve itCompensation$34.83/hr (W2/Non-Exempt)#J-18808-Ljbffr
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Customer Experience Specialist III
2 weeks ago
California, United States Cypress Human Capital Management, LLC Full timeOverview Customer Experience Specialist III Partner with Program Lead to support 2-3 acquisitions of new companies by Zendesk Partner with Customer Success and subject matter experts to build new processes and expansion plays for acquired companies Facilitate meetings to review and examine identified needs and desired outcomes Own documentation describing...
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Research Specialist III
1 day ago
California, United States Cedars-Sinai Full timeJob DescriptionCome join our team Cedars-Sinai Pediatrics is seeking a dynamic Lead Research Specialist for the new Cedars-Sinai Rowitch Lab.The Research Specialist III (RS III) works independently with minimal guidance from the Principal Investigator, higher level Research Scientist and other related research staff. This position will perform a variety of...
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Customer Experience and Retail Specialist
2 weeks ago
San Diego, California, United States Hawthorne Machinery Co. Full timeOverview: We Build Better Communities Be Part of the Hawthorne Difference! Hawthorne Cat is a family-owned company that has led the equipment industry for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and...
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Automation Comm Specialist III
3 weeks ago
Carlsbad, California, United States NES Fircroft Remote Work Freelance Full timeDescription: As an Automation Comm Specialist III, you will play a crucial role in maintaining and enhancing automation and electrical systems associated with upstream onshore oil and gas production operations. Leveraging your seasoned expertise, you'll provide technical support, troubleshoot network infrastructure, and contribute to process improvement....
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Revenue Cycle Specialist III
4 weeks ago
Torrance, California, 90503, Los Angeles County, CA, United States CEDARS-SINAI Full timeJob DescriptionWhat You Will Be Doing in this Role:Under general supervision and following established practices, policies, and guidelines of Revenue Cycle Management supporting Hospital, Professional Fee billing and collections. Duties include but are not limited to, reviewing and submitting claims to payors, performing account follow-up activities,...
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HVAC Service Technician
3 weeks ago
Fresno, California, United States Mark III Construction Full timeMark III Construction is currently seeking a Journeyman HVAC Technician for the Fresno area. This Journeyman HVAC Technician will be responsible for installing heating and air conditioning systems to industry standards while providing the customer with a high quality experience. DUTIES AND RESPONSIBILITIES Establish and maintain positive relationships with...
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Logistics Specialist III-Readiness Data Analyst
4 weeks ago
California, United States VTG Full timeOverview: VTG is seeking a Logistics Specialist III-Readiness Data Analyst to provide product support and in-service logistics support to the NAVAIR PMA-207 Program Office. Specifically, provide sustainment data analytics support to the Readiness Lead at PMA-207 Program Office, Patuxent River, MD. Responsibilities: In support of PMA-207 Readiness, the...
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Work Experience Specialist
4 weeks ago
California, United States CareerBuilder Full timeThe Help Group is seeking a h igh energy, attention to detail, well organized full-time Work Experience Specialist to cover the Sherman Oaks area! Founded in 1975, The Help Group is the largest, most innovative and most comprehensive nonprofit of its kind in the United States serving children and adults with special needs related to autism spectrum disorder,...
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Financial Accountant
4 days ago
Sacramento, California, United States Mark III Construction Full timeMark III Construction is currently seeking a Financial Accountant for our corporate office in Sacramento. The Financial Accountant is responsible for preparing and recording financial transactions and managing the lien waiver process. This position will report to the Controller. Requirements Responsibilities: Record daily deposit Collect and process...
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Technician III
4 days ago
California, United States Ametek, Inc. Full timeAmetek, Inc. Job description: Job Title: Tech III (Metrology) ZYGO Corporation is a global leader in the design and manufacture of advanced optical metrology systems and ultra-precise optical components and assemblies. Our mission is to enable customer success by delivering innovative precision metrology and optical solutions. ZYGO’s metrology products...
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Software Development Engineer- III
3 weeks ago
California, United States RingCentral Full timeSoftware Development Engineer- III page is loaded Software Development Engineer- III Apply locations Bangalore, India time type Full time posted on Posted Yesterday job requisition id R072155 Job Description We are looking for an experienced Senior Software Developer to join the RingCentral Operations Intelligence team. You will be responsible for designing...
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NDT Level III
5 days ago
Compton, California, United States Element Materials Technology Full timeOverview: The NDT Level III will be familiar with the codes, standards, and other contractual doc-uments utilized at Element. A Level III shall be thoroughly familiar with the scope and limitations for the technique/method to which certified and should be capable of directing the work of train-ees and Level 1 & 2 personnel. The Level III Technician will have...
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Customer Care and Quality Outcomes Specialist
4 weeks ago
Gardena, California, United States AIDS Healthcare Foundation Full timeWHO WE ARE: AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS...
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Patient Access Follow-Up Specialist, Admitting
2 weeks ago
Fresno, California, United States Community Medical Centers of Fresno, CA Full timeOverview: *All positions are located in Fresno/Clovis CA* Community Medical Centers has been providing central California with the highest level of care available in the region. Community Regional Medical Center measures up with top hospitals nationally and is the 3rd largest in California! With 685 beds, we are home to the only comprehensive Burn and...
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Revenue Cycle Specialist III
4 weeks ago
Los Angeles, California, 90071, Los Angeles County, CA, United States CEDARS-SINAI Full timeJob DescriptionWould you like to be part of an organization that is committed to delivering the highest quality of medical care to our patients? Align yourself with an organization that has a reputation for excellence! Cedars Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality...
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Regional Customer Experience Lead
1 week ago
Woodland, California, United States Syngenta Seeds Full timeJob Description At Syngenta, we believe every employee has a role to play in safely feeding the world and taking care of our planet. To support that challenge, the Global Vegetables Marketing team is currently seeking a Regional Customer Experience Lead, located in Woodland, California. Responsibilities Lead and develop regional branding and customer...
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Revenue Cycle Specialist III
4 weeks ago
Los Angeles, California, 90071, Los Angeles County, CA, United States CEDARS-SINAI Full timeJob DescriptionAlign yourself with an organization that has a reputation for excellence! Cedars Sinai was awarded the National Research Corporation’s Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year. This annual award recognizes...
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Respiratory Care Practitioner III
3 weeks ago
Bakersfield, California, United States CommonSpirit Health Full timeOverview: Founded by the Sisters of Mercy Mercy Hospitals have a history of caring for our community that goes back more than 100 years. We provide a broad range of medical and surgical services including minimally invasive and outpatient options. Our family of services includes the areas only inpatient oncology unit the Orthopedic Spine and Hand Center...
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GIS Specialist III
3 weeks ago
San Diego, California, United States AECOM Full timeJob Description AECOM is actively seeking a talented, energetic technology minded Geographic Information System (GIS) professional for immediate employment in the Marine Corps Base (MCB) Camp Pendleton Installation Geospatial Information and Services (IGI&S) office as a seconded employee. The GIS Specialist is a full-time AECOM employee that will report to...
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Claims Adjuster III, CA
4 weeks ago
Irvine, California, United States AmTrust Financial Services, Inc. Full timeOverview: The Workers' Compensation Adjuster III is responsible for prompt and efficient investigation, evaluation and settlement or declination of insurance claims through effective research, negotiation and interaction with insureds, claimants and medical providers. The Adjuster III is often, though not always, assigned to larger or more complex claims...