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Coordinator - QA

4 months ago

Milwaukee, United States MAXIMUS Full time

General information Job Posting Title Coordinator - QA Date Wednesday, June 5, 2024 City Milwaukee State WI Country United States Working time Full-time Description & Requirements Ready to do something greater? We play a critical role in helping governments achieve their goals by providing essential services to the most vulnerable citizens in the communities we serve. We foster a culture that respects and values individual contributions and differences. We believe our differences spark innovation, develop leadership and drive exceptional performance.Our people make Maximus. Essential Duties and Responsibilities: - Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures. - Assist with the development, design, and recommend strategies or activities intended to improve performance. - Assist with the development, analysis and distribution of project reports and performance indicators. - Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements. - Conduct monitoring activities for quality assurance purposes. - Assist with monitoring performance and meeting contractual requirements. - Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur. - Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows. - Assist with staff training, as necessary. - Perform other duties as may be assigned by corporate management. - must reside within commutable distance of Milwaukee, WI - must be able to travel to any of our offices in Milwaukee, WI when required Minimum Requirements - High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. - quality assurance experience - training background - knowledge of WI FSET program - basic knowledge of Microsoft Office (Excel, PowerPoint, Word, Outlook, TEAMS) - familiarity with state systems (i.e., CWW) EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Hourly Base Pay Minimum for this Position $ 23.00 Hourly Base Pay Maximum for this Position $ 24.00