Current jobs related to Customer Support Representative - Milford - Total Quality Logistics

  • Customer Service Representative

    2 days ago

    Milford, New Hampshire, United States Inovar Packaging Full time

    Job DescriptionJob Title: Customer Service RepresentativeIndustry: Label Print ManufacturingJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Inovar Packaging. As a key member of our Customer Service Team, you will be responsible for providing exceptional customer service and support to our valued clients.Key...

  • Customer Support Representative

    2 weeks ago

    Milford, Massachusetts, United States Goldfish Swim School Full time

    Responsive RecruiterBecome a vital part of our Front Desk Team with both full-time and part-time opportunities available.Benefits and Perks:Comprehensive on-the-job trainingFlexible work hoursCulture-focused organizationEmployee recognition initiativesKey Responsibilities:Deliver exceptional customer service to our membersAssist with scheduling classes and...

  • Customer Support Representative

    2 weeks ago

    Milford, Massachusetts, United States Goldfish Swim School Full time

    Responsive RecruiterBecome a vital part of our exceptional Front Desk Team with both full-time and part-time opportunities available.Benefits and Perks:Comprehensive on-the-job trainingFlexible work hoursCulture-focused organizationEmployee recognition initiativesKey Responsibilities:Deliver outstanding customer service to our membersAssist with scheduling...

  • Customer Care Representative

    2 months ago

    Milford, United States Savings Bank of Danbury Full time

    Title **Customer Care Representative** About the Organization We are people serving people. Established in 1849, Savings Bank of Danbury is a full-service community bank rooted in history and positioned for the future. We provide a full array of deposit, savings, and lending services for individuals and businesses. Through modern banking technology, our...

  • Customer Support Professional

    7 days ago

    Milford, Ohio, United States Tata Consultancy Services Full time

    Customer Service RepresentativeAs a key member of our customer-facing team at Tata Consultancy Services, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to handle inbound calls from customers and B2B providers, providing timely and accurate responses, and ensuring seamless communication.Key...

  • Customer Service Representative

    2 days ago

    Milford, Massachusetts, United States Stop & Shop Full time

    About the Role:We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our store team, you will play a critical role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Provide excellent customer service and support to customers in a...

  • Customer Service Representative

    2 days ago

    Milford, Ohio, United States Beneficial Talent Source Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Beneficial Talent Source. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Technical Support: Provide technical assistance to service technicians via...

  • Customer Service Representative

    2 days ago

    Milford, New Hampshire, United States St. Mary's Bank Full time

    Job OverviewAt St. Mary's Bank, we're committed to delivering exceptional service to our members. As a Customer Service Representative, you'll play a vital role in providing top-notch support and financial solutions to our valued customers.Key ResponsibilitiesProvide exceptional customer service and support to membersOffer financial solutions and products to...

  • Customer Service Representative

    2 days ago

    Milford, Ohio, United States Beneficial Talent Source Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Beneficial Talent Source. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical assistance to service technicians via phone...

  • Healthcare Customer Support Representative

    7 days ago

    Milford, Massachusetts, United States UnitedHealth Group Full time

    Join Our Team as a Patient Support SpecialistAt UnitedHealth Group, we are dedicated to enhancing health outcomes through innovative technology and compassionate care. As a Patient Support Specialist, you will play a crucial role in ensuring that patients receive the support and resources they need to thrive.About the Role:We are seeking a detail-oriented...

  • Customer Service Representative

    2 days ago

    Milford, Pennsylvania, United States Enterprise Mobility Inc Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Enterprise Mobility Inc. As a key member of our branch team, you will be responsible for providing exceptional customer service, supporting rental operations, and ensuring a seamless experience for our customers.Key ResponsibilitiesCustomer...

  • Automotive Customer Service Representative

    2 weeks ago

    Milford, Delaware, United States HERTRICH Family of Automobile Dealerships Full time

    Position OverviewAutomotive Customer Service Representative - Part Time Opportunity with Potential for AdvancementHERTRICH Family of Automobile Dealerships is seeking a Part Time Automotive Customer Service Representative to support our expanding operations.Are you passionate about assisting customers?Do you excel in a dynamic environment where your career...

  • Customer Service Representative

    2 days ago

    Milford, Connecticut, United States FCP Euro Full time

    FCP Euro is a leading online automotive parts retailer headquartered in Connecticut. We specialize in replacement parts for European vehicles and have earned a spot on the Inc. 5000 fastest-growing private companies list eight times. Our company culture is deeply rooted in customer service, and we are committed to developing and maintaining user-friendly and...

  • Customer Service Representative

    7 days ago

    Milford, Ohio, United States Tata Consultancy Services Full time

    Customer Service Representative Job DescriptionAt Tata Consultancy Services, we are seeking a highly skilled Customer Service Representative to play a vital role in delivering exceptional customer experiences. As a key member of our customer-facing team, you will be responsible for handling inbound calls from customers and B2B providers, providing timely and...

  • Customer Service Representative

    2 days ago

    Milford, Massachusetts, United States Goldfish Swim School - Milford Full time

    Job OverviewAt Goldfish Swim School - Milford, we are seeking a highly motivated and customer-focused individual to join our front desk team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members, assisting with class scheduling and billing, and working in a sales...

  • Customer Service Representative

    5 days ago

    Milford, Ohio, United States Total Quality Logistics Full time

    About the RoleAs a Customer Support Representative at Total Quality Logistics, you will be the first point of contact for customers who need assistance with accounting-related issues. Your main responsibilities will include managing and routing incoming calls and help desk tickets, collaborating with TQL partners and your team members to provide initial...

  • Customer Service Representative

    3 months ago

    Milford, United States Tata Consultancy Services Full time

    As a Customer Service Representative; the associate has to handle inbound calls from the customer or B2B Providers within guidelines/goals established by the client and management. This position requires good communication skills; an enthusiastic approach to customer interactions; the ability to effectively handle information requests, compliments and...

  • Customer Service Representative

    4 days ago

    Milford, Connecticut, United States BigYNon Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Big Y Non. As a key member of our store operations team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer ServiceProvide...

  • Retail Customer Service Representative

    7 days ago

    Milford, Connecticut, United States Cedar Farms Energy LLC Full time

    Job OverviewPosition Title: Retail Customer Service RepresentativeRole SummaryThe Retail Customer Service Representative is responsible for delivering exceptional service to customers. This role involves selling products available at the fuel station while adhering to company standards for merchandise presentation, safety, sanitation, and suggestive selling...

  • Customer Service Representative

    3 weeks ago

    Milford, United States World Fuel Services Full time

    At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...

Customer Support Representative

2 months ago

Milford, United States Total Quality Logistics Full time

About the role: As a Customer Support Representative at TQL, you will be the first point of contact for customers who need assistance with accounting-related issues. Your main responsibilities will include managing and routing incoming calls and help desk tickets, collaborating with TQL partners and your team members to provide initial assistance for accounting issues, and achieving ticket-resolution production goals.

What’s in it for you:

$18.00/hour base pay depending on experience

Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match

Up to $5,000/year in tuition reimbursement

Employee referral bonus opportunities

We win wherever we go - Voted a

Fortune 100 Best Companies to Work For (2023)

and

Forbes America’s Best Employers (2022)

What you’ll be doing:

Respond to incoming calls professionally and courteously, addressing inquires and resolving concerns

Ensure assigned tickets meet team quality standards and achieve production goals

Manage ticket volume in the queue to maintain efficiency

Troubleshoot incoming more complex problems and provide guidance for common issue and problem resolution to additional team members

Document detailed records of customer interactions, issues, and resolutions in TQL’s ticketing system

Create tickets for customers and sales floor calls requiring action

Follow up on interdepartmental issues involving parties to ensure exceptional customer service is delivered

What you need:

1+ years of customer service or related experience

Hall of fame work ethic with a history of excellent attendance

Strong verbal communication skills – face to face and over the phone

Proficient in Microsoft Office, including Word, Excel, and Outlook

Ability to take ownership of responsibilities and see tasks through completion

Where you'll be:

1701 Edison Dr., Milford, OH 45150

#J-18808-Ljbffr