Customer Support Representative

2 months ago

Milford, Massachusetts, United States Goldfish Swim School Full time

Responsive Recruiter

Become a vital part of our exceptional Front Desk Team with both full-time and part-time opportunities available.

Benefits and Perks:

  • Comprehensive on-the-job training
  • Flexible work hours
  • Culture-focused organization
  • Employee recognition initiatives
Key Responsibilities:
  • Deliver outstanding customer service to our members
  • Assist with scheduling classes and managing billing
  • Engage in sales activities to promote new memberships
  • Perform light cleaning and organizational tasks
Qualifications and Skills:
  • Ability to interact effectively with children
  • Strong communication, technological, and organizational abilities
  • High energy and enthusiasm
  • Robust work ethic
  • Must successfully complete background checks prior to training
  • High School Diploma or equivalent is required
Goldfish Swim School (Milford) offers a career advancement program with the potential for multiple promotions within the first 90 days, along with a comprehensive Anniversary and Recognition Program. We take pride in celebrating our staff with various incentives, including cash rewards and gift cards.

Making a Difference Every Day

Our mission is to teach children how to swim and ensure their safety in and around water, all while providing a memorable experience. Working at Goldfish Swim School allows you to equip children and families with essential life skills to combat rising drowning statistics. Whether you are leading swim instruction in the pool or warmly welcoming members at the front desk, your role is impactful.

About Goldfish Swim School:

Since 2006, Goldfish Swim School has been a leader in the swim lesson industry. We are expanding our team and seeking enthusiastic individuals who possess a positive attitude and enjoy working with children. We offer paid training, flexible scheduling, a fulfilling work environment, and a unique culture that will bring a smile to your face.

Note: The information provided in this posting is not exhaustive and may be subject to change. Employees may be required to perform additional duties as assigned by the employer. Goldfish Swim School is an Equal Opportunity Employer.

Must be at least 18 years old to apply.

Compensation: $24.00 per hour

Creating a Positive Impact

From the moment you enter, you can feel the difference. It’s not just the vibrant colors and cheerful atmosphere; it’s the extraordinary passion for making a difference in the lives of children by teaching them to swim.

At Goldfish, you are more than just an employee; you are part of a larger mission. You contribute to the lives of children in your community and are part of a collaborative team dedicated to advancing our goals. You will also gain valuable life lessons through mentorship and leadership opportunities. At Goldfish, it’s more than just a job; it’s a pathway to endless possibilities and transformative experiences.

Our Core Values:

At Goldfish, our core values guide every action and decision we make. These values are not just words; they are integral to our daily operations and allow us to create a significant impact in our community and the lives of our members and team.

We strive to provide a GOLDEN Experience by:
  • Delivering exceptional customer service
  • Acting with integrity, compassion, and trust
  • Exceeding expectations to achieve extraordinary results
  • Celebrating achievements and milestones
Each Goldfish Swim School operates as an independently owned and managed franchise. The franchisee is the employer at each location and sets their own wages, benefits, and employment terms, which may vary by location.

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