Guest Services

4 months ago


Houston, United States Space Center Full time

**Guest Services (Summer 2021)**

Houston, TX 77058, USA Req #81 Monday, March 8, 2021 The mission of Space Center Houston is to inspire all generations through the wonders of space exploration. Our vision is to be the worlds leading science and space exploration learning center. Owned and operated by the nonprofit Manned Space Flight Education Foundation, we are the Official Visitor Center of NASA Johnson Space Center. The center features more than 400 space artifacts, hands-on interactive educational exhibits, and robust youth programs interpreting the exciting future and remarkable past of Americas human spaceflight program.

We are currently seeking ***summer temporary*** Guest Services Crew Members. Positions may include guest services representatives and cashiers in various positions. All Guest Operations Crew Members are responsible for providing inspiring educational experiences and exceptional guest service to guests visiting Space Center Houston. Responsibilities and qualifications are shown below:

**POSITION RESPONSIBILITIES**

* Proactively communicate and engage with Space Center Houston guests to enhance the guest experience. Communications may include welcoming greetings; directions and assisting with day planning; and information about exhibits and artifacts. Communications may also include information about Space Center Houston operations including tour and show times, hours of operation, programs and special events.

* Manage the information desk, answer phone calls and assist guests inquires.

* Responsible for the turnstile as guests enter Space Center Houston, ensuring that they have proper tickets or passes for entry.

* Accurately process cash and/or credit transactions at various locations. Adhere to Space Center Houston admissions policies and procedures.

* Address guest concerns and transfer unresolved concerns to the appropriate supervisor or department.

* Secure guests at various simulators, monitor and operate the equipment in a safe manner.

* Constantly interact with the guests in the area, greet them with a pleasant attitude and smiling face.

* Cooperate with his/her fellow Crew Members, assisting them with the common duties and responsibilities of the position to ensure the efficient operation of the area.

* Maintain a safe, clean and orderly work location.

* Know and execute all emergency and evacuation procedures.

* Perform other duties as assigned by supervision.

**POSITION QUALIFICATIONS**

* An enthusiastic and outgoing personality.

* Strong interpersonal skills.

* Previous cashier experience preferred.

* The ability to enunciate clearly and to communicate well.

* The ability to handle multiple tasks concurrently.

* Ability to exercise good judgement and sound reasoning in all interactions and decisions.

* Must have the maturity to work with little or no supervision.

* Must be a team player.

* The ability to stand at assigned locations for up to 8 hours, except for breaks and a 30 minute lunch.

* Willingness and availability to work a flexible work schedule which may include various day and evening schedules and weekdays, weekends and holidays.

* Position may require successfully passing a criminal background investigation and/or drug screen as per Space Center Houston guidelines.

* Must be able to work in a small area with another crew member.

* Minimum age for employment is 17.

Space Center Houston is an equal opportunity employer. It has a diverse and inclusive work culture with a creative, fun and collaborative environment.

**Other details**

* Pay Type Hourly

* Employment Indicator Seasonal

* Hiring Rate $8.75


  • Valet Supervisor

    2 days ago


    Houston, Texas, United States Evolution Parking & Guest Services Full time

    Job Title: Valet SupervisorEvolution Parking & Guest Services is seeking a highly skilled and experienced Valet Supervisor to join our team. As a Valet Supervisor, you will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional customer service.Key Responsibilities:Establish positive guest relationships...


  • Houston, Texas, United States Crescent Services Full time

    Full-time Positions Available.We are currently seeking candidates for two available roles:_ Must be able to work a Flexible Schedule (a.m/p.m)_ One position for p.m. and overnight shiftsCrescent Services is proud to present Blossom Hotel Houston, a premier luxury establishment situated in the vibrant heart of the city. Guests visiting for business or leisure...


  • Houston, Texas, United States Crescent Services Full time

    Full-time Positions Available.We are currently seeking candidates for two distinct roles:_ Flexible Schedule Required (Morning/Afternoon)_ One position for Evening and Overnight ShiftsBlossom Hotel Houston is a premier luxury establishment situated in the vibrant heart of Bayou City. Whether your journey is for business or leisure, you will appreciate our...


  • Houston, Texas, United States Crescent Services Full time

    Full-time Positions Available.We are currently seeking candidates for two open roles:_ Must be available for Flexible Scheduling a.m/p.m_ One position for p.m. and overnight shiftsBlossom Hotel Houston, a premier luxury establishment, is situated in the vibrant center of Bayou City. Whether your visit is for business or leisure, our lunar-inspired property...


  • Houston, United States Crescent Services Full time

    DoubleTree Hotel and Suites by the Galleria is looking for people who are passionate about delivering great guest service and enjoy engaging with people.If you are a leader and have strong customer service experience submit your resume today! Required Skills & Abilities: -Two (2) years of direct customer service experience required -Previous hotel front...


  • Houston, Texas, United States Crescent Services Full time

    Job SummaryWe are seeking a highly skilled Front Office Supervisor to join our team at DoubleTree Hotel and Suites by the Galleria. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in experience for our valued guests.Key ResponsibilitiesAssist with training and development...

  • Guest Services

    2 months ago


    Houston, United States Space Center Full time

    **Guest Services** Houston, TX 77058, USA Req #134 Monday, December 20, 2021 The mission of Space Center Houston is to inspire all generations through the wonders of space exploration. Our vision is to be the worlds leading science and space exploration learning center. Owned and operated by the nonprofit Manned Space Flight Education Foundation, we are the...


  • Houston, Texas, United States Crescent Services Full time

    Job Title: Front Office SupervisorWe are seeking a highly skilled Front Office Supervisor to join our team at Crescent Services. As a Front Office Supervisor, you will be responsible for ensuring exceptional guest service and leading the front desk team to deliver outstanding hospitality.Key Responsibilities:Assist with training and provide open...


  • Houston, Texas, United States Radkin LLC Full time

    Position OverviewAs a Guest Services Coordinator at Radkin LLC, you will play a pivotal role in ensuring an exceptional experience for our guests. Your responsibilities will encompass a variety of tasks aimed at enhancing guest satisfaction and providing personalized service.Key ResponsibilitiesWelcoming Guests: Greet guests upon their arrival and verify...


  • Houston, Texas, United States Dalwadi Hospitality Management Full time

    Position OverviewThe Guest Services Coordinator plays a crucial role in ensuring a seamless experience for our guests at Dalwadi Hospitality Management. This position involves:Efficient Check-In: Welcoming guests and managing the room assignment process in accordance with our brand standards.Guest Checkout: Facilitating the checkout process, including...


  • Houston, Texas, United States Marriott International Full time

    Job SummaryOur team is seeking a skilled Guest Service Expert to join our hospitality team. As a Guest Service Expert, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.You will be the face of our hotel, interacting with guests, responding to their needs, and ensuring their stay is...


  • Houston, Texas, United States Dalwadi Hospitality Management Full time

    Position OverviewAs a Guest Services Coordinator, you will play a vital role in ensuring a seamless experience for our guests. Your responsibilities will include:Guest Check-In: Efficiently manage the check-in process, ensuring guests are welcomed warmly and assigned to their accommodations in accordance with our standards.Guest Check-Out: Facilitate the...


  • Houston, Texas, United States LBA Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at LBA Hospitality. As a key member of our front-line staff, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel meets the highest standards of service and hospitality.Key ResponsibilitiesGuest Service...


  • Houston, Texas, United States LBA Hospitality Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at LBA Hospitality. As a key member of our front-line staff, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our valued customers.Key ResponsibilitiesProvide personalized service to guests, responding to...


  • Houston, Texas, United States HRI DEVELOPMENT Full time

    Job Title: Guest Service AgentJob Summary:We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at HRI Development. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable. You will be the first point of contact for our guests, and...


  • Houston, Texas, United States Texas Hotel MGT Full time

    IMMEDIATE AVAILABILITY FOR POSITION As a Front Desk Associate, you will play a vital role in welcoming and registering guests, ensuring exceptional service throughout their stay, and managing their accounts upon departure. Your key responsibilities will include: welcoming guests, handling reservations, and performing concierge tasks. You will provide...


  • Houston, Texas, United States Extended Stay Full time

    Job SummaryAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. This includes assisting with reservations, registration, and departures, as well as responding to guest requests and providing reasonable accommodations.Key ResponsibilitiesAssist guests at all times and respond to...


  • Houston, Texas, United States Texas Hotel MGT Full time

    IMMEDIATE HIRING AVAILABLE As a Front Desk Associate, you will play a crucial role in providing exceptional service to our guests. Your primary responsibilities will include welcoming and registering guests, ensuring a pleasant stay, and managing the check-out process. Key Responsibilities: Efficiently handle guest check-ins and check-outs.Establish accurate...

  • Guest Service Agent

    3 days ago


    Houston, United States Airport Terminal Services Full time

    Airport Terminal Services - JobID: R-106400 [Front Desk Agent / Concierge] As a Guest Service Agent at Airport Terminal Services, you'll: Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate; Make and assist with reservations, preparation, and issuance of tickets and itineraries,...


  • Houston, Texas, United States Holiday Inn Houston near Sugarland Full time

    Position OverviewAre you enthusiastic about providing exceptional service and creating memorable experiences for guests? If so, the Guest Services Coordinator role may be the perfect opportunity for you within our dedicated team at Holiday Inn Houston near Sugarland.Key Responsibilities:Account Management: Maintain accurate and current records of all guest...