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Director of IT

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Palo Alto, United States Agility Robotics Full time

Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people’s lives more fulfilling. About The Role Our company is growing rapidly and we are looking for talented leaders to join our agile, world-class team.Responsible for the technology infrastructure and services of the company (i.e., institutional IT) to achieve business goals, minimize security risks, increase user satisfaction, and maintain operations and systems.Also responsible for enterprise software platforms, administration of such, and integration across functional teams.Leads the implementation of projects and initiatives and for developing new technical solutions that are responsive to the company’s objectives. About The Work

Need to make big important decisions in operations and engineering organizations Management Directly supervise, train and support IT and Enterprise Services staff Handling employees’ concerns and help guide their job performance Coordinate and oversee staff’s day to day responsibilities Day to day Develop, implement, and monitor comprehensive a) IT security, privacy and risk management programs including the establishment of policies, training, and other best practices and b) enterprise software solutions and plan software / platform solution strategy to optimize platform, ensure efficient use and integration. Facilitates IT security audits or investigations. Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss. Developing security measures to protect computer networks from unauthorized access, including firewalls, intrusion detection systems (IDS), and antivirus software Managing budgets and expenditures to ensure that projects are completed within time and budget constraints Lead team who provides technical support to end users regarding the use of computer applications or hardware products Support engineering systems including high performance computer cluster, HIL compute systems, data archival Support compute resources for employees both remote and on-site. Asset ordering, provision, update, deprovision. Network systems across multiple offices Shared workstations Scale the organization to meet the growing needs of the business User management and access control to all cloud services Data driven Identify and eliminate security risks Design and implements IT strategies and infrastructure Oversee IT manager / process on help desk Oversee IT training during onboarding Ensuring strategic capacity planning Coordinating IT activities to ensure data availability and network services with as little downtime as necessary Must be able to support a mixed environment that includes but is not limited to, Windows/Mac/Linux, and vastly different user competencies Identify and eliminate security vulnerabilities with strategic solutions that increase data security Manage department’s finances, including budgeting and forecasting Ability to obtain and maintain strong relationships with IT and SW vendors Coordinates IT activities to ensure data availability and network services with as little downtime as necessary Identify the need for upgrades, configurations, or new systems Meet and collaborate with all levels of staff and other departments as necessary Thoroughly understands best practices for managing user application permissions via LDAP/AD Manages documentation and functional redundancy, as well as disaster planning Fosters a cooperative, friendly working relationship between IT & ES personnel and all customers (i.e., business users, contractors, suppliers) to facilitate open communications resulting in a high level of cooperation Able to effectively prioritize and handle multiple tasks in a fast-paced, dynamic environment. About You B.S. in information technology, information systems, computer science or a related field At least 8 years of direct IT operations experience with at least 4 years of IT management experience Strong interpersonal, communication and leadership skills Motivate teams, leader of multiple teams and employees, outline goals Project management experience Strategic thinker Problem solver Ability to function in an engineering-focused company, with engineering development-related services and the databases that support them (i.e., Atlassian, GitHub, Altium, Creo, Windchill etc.) Support desktop users on Windows/Mac/Linux platforms Willingness to relocate to Oregon or travel as needed to company sites Authorization to work in the USA Bonus Points High performance compute clusters Benefits Competitive compensation package Industry leading employer-matched retirement plan High-quality health, dental and vision insurance - 100% Employer paid for single coverage 100% Company paid Short and Long-term disability insurance 100% Company paid Life Insurance Five weeks of paid time off (3 discretionary weeks and 2 company-wide shutdowns) Paid sick leave Paid parental leave A culture that encourages flexible work schedules A culture that embraces individuality and authenticity Relocation assistance provided when necessary Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment.

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