Customer Service Specialist
2 weeks ago
Position Overview:We are seeking an experienced Customer Service Specialist with a strong background in the construction or industrial/manufacturing industry to join our team. The ideal candidate will be responsible for providing exceptional customer support, managing client relationships, and ensuring a high level of customer satisfaction. This role requires an understanding of the industry-specific needs and challenges, along with the ability to communicate effectively with a wide range of customers.Hours: Monday-Friday 8am-5pmResponsibilities:Customer Support:Provide prompt and professional responses to customer inquiries via phone, email, and other communication channels.Address customer concerns, troubleshoot issues, and escalate complex problems to the appropriate departments.Order Management:Process customer orders, ensure accuracy, and monitor the order fulfillment process.Coordinate with production, shipping, and logistics teams to ensure timely delivery of products.Communicate order status updates and any potential delays to customers.Client Relationship Management:Build and maintain strong relationships with key customers in the construction or industrial/manufacturing sectors.Understand customer needs and provide tailored solutions to meet their requirements.Follow up on customer feedback and ensure continuous improvement in service delivery.Documentation & Reporting:Maintain accurate records of customer interactions, transactions, and feedback in the CRM system.Prepare regular reports on customer service activities, including metrics on response times, issue resolution, and customer satisfaction.Industry Knowledge:Stay updated on industry trends, product knowledge, and best practices in the construction or industrial/manufacturing sectors.Leverage industry insights to provide informed advice and recommendations to customers.$20 - $25 an hour
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Customer Service Specialist
1 month ago
Lebanon, United States latitude Full timeOverview: Customer Service Specialist Join a leading manufacturer of high-performance metal roofing and siding materials, serving the architectural, commercial, industrial, agricultural, post-frame, and residential markets. This role involves working with a variety of profiles, gauges, colors, and custom trims, ensuring excellent customer support for...
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Customer Service Specialist
3 weeks ago
Lebanon, New Hampshire, United States Sherwin-Williams Full timeJob DescriptionAt Sherwin-Williams, we are seeking a highly motivated and customer-focused Customer Service Specialist to join our team. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key Responsibilities:Provide exceptional...
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Construction Customer Service Specialist
2 months ago
Lebanon, United States latitude Full timeWe are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. The ideal candidate will have a passion for customer satisfaction and a keen ability to handle inquiries, resolve issues, and ensure that every client's experience is exceptional. Duties Serve as the primary point of contact for clients, addressing inquiries,...
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Customer Service Representative
4 weeks ago
Lebanon, Pennsylvania, United States latitude Full timeCustomer Service SpecialistAre you passionate about delivering exceptional customer experiences in the construction industry? We're seeking a skilled Customer Service Specialist to join our team at a leading manufacturer of high-performance metal roofing and siding materials.About the RoleThis is a unique opportunity to work with a variety of profiles,...
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Customer Service Representative
3 weeks ago
Lebanon, New Hampshire, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide exceptional customer...
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Store Customer Service Specialist
2 months ago
West Lebanon, United States The Sherwin-Williams Company Full timeThis position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...
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Customer Service Representative
3 weeks ago
Lebanon, Pennsylvania, United States latitude Full timeCustomer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team. The ideal candidate will possess a strong background in the construction or industrial/manufacturing industry and be responsible for providing exceptional customer support, managing client relationships, and ensuring a high level of customer...
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Customer Service Representative
4 weeks ago
Lebanon, New Hampshire, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide...
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Customer Service Representative
3 weeks ago
Lebanon, Pennsylvania, United States latitude Full timeCustomer Service SpecialistJob Summary:We are seeking a highly skilled Customer Service Specialist to provide exceptional support to our customers in the construction and industrial/manufacturing sectors. The ideal candidate will possess a strong background in customer service, industry knowledge, and excellent communication skills.Key...
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Customer Service Representative
3 days ago
Lebanon, Pennsylvania, United States latitude Full timeCustomer Service Specialist Position Overview:We are seeking a skilled Customer Service Specialist with a strong background in the construction or industrial/manufacturing industry to provide exceptional customer support and manage client relationships. The ideal candidate will be responsible for addressing customer concerns, troubleshooting issues, and...
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Customer Sales Specialist
3 weeks ago
Lebanon, Pennsylvania, United States The UPS Store, 6265 Full timeJoin The UPS Store Team as a Customer Sales SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Specialist at The UPS Store, 6265. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing product returns, packing and shipping customer items,...
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Customer Service Specialist
2 months ago
Lebanon, United States latitude Full timePosition Overview: We are seeking an experienced Customer Service Specialist with a strong background in the construction or industrial/manufacturing industry to join our team. The ideal candidate will be responsible for providing exceptional customer support, managing client relationships, and ensuring a high level of customer satisfaction. This role...
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Customer Service Representative
3 weeks ago
Lebanon, New Hampshire, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide excellent customer...
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Customer Service Representative
3 weeks ago
West Lebanon, United States The Sherwin-Williams Company Full timeJob Title: Store Customer Service SpecialistThis is an exciting opportunity to join our team as a Store Customer Service Specialist at The Sherwin-Williams Company. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and driving sales growth.Key Responsibilities:Provide outstanding customer service to...
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Customer Service Representative
3 weeks ago
Lebanon, New Hampshire, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide excellent customer...
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Customer Service Representative
3 weeks ago
Lebanon, New Hampshire, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service, answering questions about our products, and recommending solutions to meet our customers' needs.Key ResponsibilitiesProvide excellent customer...
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Customer Service Representative
2 weeks ago
West Lebanon, United States The Sherwin-Williams Company Full timeCustomer Service Specialist Job DescriptionThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with customers to understand their needs, provide expert advice on Sherwin-Williams products, and ensure maximum customer satisfaction. You will also be responsible for maintaining the high quality and...
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Warehouse Customer Service Specialist
2 days ago
Lebanon, Pennsylvania, United States GEODIS Full timeCustomer Service Representative Role at GEODISAs a Customer Service Representative at GEODIS, you will be responsible for interacting with customers by phone, email, or in person to receive orders or changes in service. You will also adjust complaints concerning billing or service rendered, process and input all customer orders and receipts, and coordinate...
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Customer Service Representative
4 weeks ago
West Lebanon, United States The Sherwin-Williams Company Full timeCustomer Service SpecialistThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions that meet their requirements. Your primary goal will be to deliver exceptional...
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Customer Experience Specialist
3 days ago
Lebanon, Indiana, United States CarMax Full timeAbout this roleAs a Customer Specialist at CarMax, you will be empowered to deliver an exceptional customer experience by acting as a guide and providing support throughout the car-buying and selling process. You will work closely with teams across the organization to ensure each customer has a positive experience, leveraging CarMax's values of honesty and...