Customer Service Specialist for Deposit Products and Services

4 weeks ago


Lebanon, Maine, United States Partners Bank Full time

We are seeking a highly skilled Customer Service Specialist to join our team at Partners Bank. This individual will be responsible for delivering exceptional customer service, developing quality referrals, and driving sales opportunities in deposit products and services.

About Us

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire. We pride ourselves on providing superior service level expectations, generous compensation, and fostering opportunities for growth and flexible work schedules.

Job Description

This role requires the ability to work within established operational policies, procedures, and protocols to develop business development activities from new and existing customers. The successful candidate will have strong relationship selling skills, product knowledge, and the ability to respond promptly and efficiently to customer inquiries.

The key responsibilities of this position include:

  • Proactively engaging customers to uncover needs and recommend appropriate solutions
  • Developing quality referrals for various products and services such as residential mortgages, consumer loans, small business loans, and investments
  • Providing outstanding service and assistance to customers and coworkers
  • Actively participating and supporting branch sales plans, campaigns, and promotions
Requirements

To be successful in this role, you will need:

  • Previous experience in a front-line banking or financial services position
  • Excellent verbal and written communication skills
  • Strong customer sales, service, and interpersonal skills
  • Strong organizational, technical, and computer skills
Benefits

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience, as well as a comprehensive benefits package that includes health insurance, retirement savings plan, and paid time off. Our benefits are listed on our website: Partners.Bank/about/careers/.



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