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Customer Service Associate

2 months ago

Plano, United States Service Star Brands Full time
Service Star Brands in Plano, TX, is looking for a dedicated Customer Service Associate to join our team. We offer a competitive salary ranging from $38,000 to $55,000 per year, along with comprehensive company-wide benefits, including:
  • Medical, dental, vision, and life insurance
  • Generous paid time off (PTO)
If you're ready to be a part of a company where your talents can truly make a difference, then this position is for you. Take a step forward in your career and make your mark - apply now

BECOMING OUR CUSTOMER SERVICE ASSOCIATE

As a full-time Customer Service Associate at Service Star Brands, your 8-hour workday will be dynamic and engaging. You'll be the frontline expert, addressing customer inquiries, optimizing technician schedules, recording essential customer data, and efficiently scheduling maintenance appointments through outbound calls. Your role is vital in ensuring customers receive top-notch service every day.

All that you need to excel as our Customer Service Associate is the following:
  • 2 years of customer service or dispatching experience
  • 2 years of HVAC, electrical, or plumbing experience
  • Ability to type 50-60 WPM
  • Strong listening and verbal communication skills

Experience using ServiceTitan software is preferred but not required. Having a high school diploma or equivalent is a plus. Being bilingual is also a bonus

COME THRIVE WITH US

Service Star Brands is a rapidly expanding home service company that specializes in providing top-notch HVAC, plumbing, and electrical services to homeowners throughout North Texas. With a strong focus on organic growth and strategic acquisitions, we collaborate with leading local brands and help guide their success. We offer a supportive, fun work environment where employees are encouraged to continually grow and develop their skills. Join us today to feel the difference

Apply now with our initial 3-minute, mobile-friendly application to embark on a rewarding career with us. We hope to meet you soon