Director, Patient Care- Ambulatory Services
2 months ago
Additional Information About the Role
Director, Patient Care- Ambulatory Services at Barnes Jewish Hospital
Essential Accountabilities:
Oversees strategic oversight and operational performance
Provides leadership, guidance, and direction in achieving outcomes consistent with the mission, vision, and goals of BJC HealthCare
Assumes leadership responsibility for the assessment, planning, implementation, and evaluation of clinically effective and efficient systems of care and service within the continuum of care
Adheres to ANA Nursing Administrations professional standards and regulations
Accepts organizational accountability for services provided to recipients
Selects employees and promotes development through performance evaluation, identification of mutual goals and educational opportunities that enhance and encourage continued professional growth
Utilizes transformational leadership in partnership with employees to develop goals and objectives consistent with organizational mission and philosophy
Assesses impact of plans and strategies to address such issues as ethnic, cultural and diversity changes in population, political and social influences, financial and economic issues, the aging of society and demographic trends, ethical issues related to health care and environmental influences on health
Guides strategic planning within service line and participates in strategic planning at the service line/facility and system level
Works cooperatively with other disciplines, serving as a liaison with other departments for problem solving, relationship building, and execution
Assures effective communication occurs between disciplines, programs, and administration
Provides nurses with an environment that supports their professional practice, health and well-being
Manages people and resources to ensure safe and efficient patient care operations
Leads the development and implementation of approaches to attain top decile performance on all quality and patient satisfaction metrics
Maintains and improves the department or unit’s quality of care and patient experience
Establishes, implements, and monitors the unit or service area’s capital and operating budget to achieve defined targets
Overview
Barnes-Jewish Hospital
at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. Barnes-Jewish Hospital's staff is composed of full-time academic faculty and community physicians of Washington University School of Medicine, supported by a house staff of residents, interns, fellows and other medical professionals. Recognizing its excellence in nursing care, Barnes-Jewish Hospital was the first adult hospital in Missouri to be certified as a Magnet Hospital by the American Nurses Credentialing Center.
The Department of Ambulatory Services at Barnes-Jewish Hospital consists of the multidisciplinary staff of BJH Ambulatory Services including responsibility for the GI Labs, Minor Procedure Center, Pain Management Center, Diabetes Center, Resident Clinics, Wound/Ostomy Center and other services as assigned. This department assures that all customers receive the highest level of attention and prompt, courteous service.
Preferred Qualifications
Role Purpose
The Director of Ambulatory Services Patient Care is responsible for directing staff and programs in the Ambulatory Services department as well as providing leadership and oversight to Ambulatory Clinical Managers.
Responsibilities
Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.
Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.
Responsible for developing and maintaining effective relationships with Medical Directors and WUSM leaders while establishing dyad models of care.
Develop and implement clinical standards and guidelines for the department and its programs, including collaborating with physician leaders and patient experience team to meet patient experience targets.
Responsible for ensuring the delivery of safe, quality care in all Ambulatory clinical areas by maintaining appropriate staffing models and staffing ratios and internal controls that impact regulatory compliance.
Effectively coach employees toward improved performance. Address problems by providing timely performance feedback on an ongoing basis. Identify ways for further employee skill development.
Monitor key performance indicators and quality metrics, and identify nursing-sensitive indicators for ambulatory services.
Minimum Requirements
Education
Master's Degree - Nursing/Healthcare related
Experience
10+ years
Supervisor Experience
5-10 years
Licenses & Certifications
RN
Preferred Requirements
Education
Doctorate - Nursing
Supervisor Experience
10+ years
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Pension Plan*/403(b) Plan funded by BJC
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to
www.bjctotalrewards.com/Benefits
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
#J-18808-Ljbffr
-
Patient Care Coordinator
2 weeks ago
Des Moines, Iowa, United States UnityPoint Health Full timeAbout the RoleUnityPoint Health is seeking a highly skilled Patient Care Coordinator to join our team. As a key member of our care coordination team, you will play a vital role in ensuring seamless transitions of care for our patients.Key ResponsibilitiesCare CoordinationScreen and assess adult medical surgical in-patient and observation patients to identify...
-
Patient Care Manager-Care Coordination
2 months ago
Des Moines, United States Trinity Health Full timeEmployment Type:Full timeShift:Day ShiftDescription:Provides leadership for the Care Management Department in understanding, supporting, and reflecting the Mercy Mission. In conjunction with the Director; plans, coordinates, facilitates and evaluates Case Management/Social Work Services that contribute to the successful achievement of Mercy Medical Center....
-
Patient Care Manager-Care Coordination
2 months ago
Des Moines, United States Trinity Health Full timeEmployment Type: Full timeShift: Day Shift Description: Provides leadership for the Care Management Department in understanding, supporting, and reflecting the Mercy Mission. In conjunction with the Director; plans, coordinates, facilitates and evaluates Case Management/Social Work Services that contribute to the successful achievement of Mercy Medical...
-
Patient Care Technician
1 week ago
Des Moines, Iowa, United States Citizens Memorial Full timeCitizens Memorial Hospital Foundation (CMH) is seeking a dedicated Patient Care Technician to provide essential support to our residents at Colonial Springs Healthcare Center.Department Overview: The nursing staff at Colonial Springs Healthcare Center is committed to delivering exceptional care to residents, families, and each other. Our team members...
-
Care Coordination Patient Care Supervisor
2 weeks ago
Des Moines, Iowa, United States Trinity Health Full timeEmployment Type: Full timeShift: Day Shift Overview: The Patient Care Manager for Care Coordination plays a pivotal role in leading the Care Management Department, ensuring alignment with the core values and mission of Trinity Health. This position is responsible for the strategic planning, organization, and evaluation of Case Management and Social Work...
-
Patient Care Director
4 days ago
Des Moines, Iowa, United States Trinity Health Full timeJob SummaryTrinity Health is seeking a highly skilled Patient Care Manager - Care Coordination to lead our Care Management Department. As a key member of our team, you will be responsible for planning, coordinating, and evaluating Case Management/Social Work Services to ensure the successful achievement of our healthcare goals.Key ResponsibilitiesProvide...
-
CRNA - Expert in Anesthesia Services
1 week ago
Des Moines, Iowa, United States Aptive Resources Full timeAptive Resources is on the lookout for a highly skilled Certified Registered Nurse Anesthetist (CRNA) to become a vital part of our team. The selected individual will be responsible for delivering comprehensive anesthesia services in a clinical and surgical environment, ensuring that care meets or surpasses the established national standards as set forth by...
-
West Des Moines, Iowa, United States ABM SERVICES Full time**Job Summary**ABM Services is seeking an experienced and skilled Executive Chef Manager to join our team. As a key member of our Food and Nutrition Services department, you will be responsible for assisting the Director of Food and Nutrition Services in leading the team to achieve exceptional customer satisfaction.**Key Responsibilities:**Assist the...
-
Virtual Patient Observer Weekends
3 months ago
Des Moines, United States Trinity Health Corporation Full timeEmployment Type: Full time Shift: 12 Hour Night Shift Description: Eligible for Weekend Package for entire shift GENERAL SUMMARY: Provides constant, real-time video monitoring for patients in need of continuous monitoring in order to enhance patient safety. Patients identified as those who are at high risk for fall, are confused, or are ambulatory...
-
Patient Services Representative
2 weeks ago
Des Moines, Iowa, United States Broadlawns Medical Center Full timeBroadlawns Medical Center - Patient Access Specialist (PRN)Location: Des Moines, IowaAt Broadlawns Medical Center, we pride ourselves on providing comprehensive healthcare services, including an acute care hospital, specialized clinics, urgent care, and emergency services. Our facilities also encompass laboratory services, radiology, dental care, and both...
-
West Des Moines, Iowa, United States ABM SERVICES Full time**Job Summary**ABM Services is seeking an experienced and skilled Executive Chef Manager to join our team. As a key member of our Food and Nutrition Services department, you will be responsible for assisting the Director of Food and Nutrition Services in leading the team to achieve exceptional customer satisfaction.**Key Responsibilities:**Assist the...
-
Patient Care Specialist
4 days ago
Des Moines, Iowa, United States Trinity Health Corporation Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Care Specialist to join our team at Trinity Health Corporation. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.Key ResponsibilitiesProvide direct patient care and support to patients and their familiesAssist with medical...
-
Director of Animal Services
3 weeks ago
Des Moines, United States Animal Rescue League of Iowa, Inc. Full timeThe Animal Rescue League of Iowa (ARL) is seeking a Full-Time Director of Animal Services to oversee and lead our Animal Services division. This position requires a strong leader who can guide the Animal Services team and Rescue and Response team while collaborating with our extensive community outreach program and volunteers. The Director will ensure that...
-
Virtual Patient Observer Weekends
3 months ago
DES MOINES, United States Trinity Health Full time**Employment Type:** Full time **Shift:** 12 Hour Night Shift **Description:** **Eligible for Weekend Package for entire shift** **GENERAL SUMMARY** **:** Provides constant, real-time video monitoring for patients in need of continuous monitoring in order to enhance patient safety. Patients identified as those who are at high risk for fall, are...
-
Director of Animal Services
5 days ago
Des Moines, United States Animal Rescue League Of Iowa Full timeJob DescriptionJob DescriptionThe Animal Rescue League of Iowa (ARL) is seeking a Full-Time Director of Animal Services to oversee and lead our Animal Services division. This position requires a strong leader who can guide the Animal Services team and Rescue and Response team while collaborating with our extensive community outreach program and volunteers....
-
Patient Care Assistant
2 weeks ago
Des Moines, Iowa, United States MercyOne Clive Rehabilitation Hospital Full timePosition Overview$3,000 Commitment Incentive BonusNIGHTS ONLYAt MercyOne Clive Rehabilitation Hospital, a modern 50-bed facility specializing in inpatient acute rehabilitation, we are dedicated to providing exceptional care to individuals in need of continued recovery support. As a crucial member of our interdisciplinary team, you will utilize your...
-
Patient Care Assistant
2 weeks ago
Des Moines, Iowa, United States MercyOne Clive Rehabilitation Hospital Full timePosition Overview$3,000 Commitment Incentive BonusNIGHTS ONLYAt MercyOne Clive Rehabilitation Hospital, a modern 50-bed facility dedicated to inpatient rehabilitation, we offer a unique opportunity to be an integral part of a collaborative team focused on delivering exceptional care to patients in need of continued recovery support. If you possess...
-
Patient Services Coordinator
2 weeks ago
Des Moines, Iowa, United States Iowa Orthopaedic Center PC Full timeJob Type:Full-timePosition Overview:Iowa Orthopedic Center is in search of a Patient Experience Specialist to enhance our front office operations. This role is pivotal in ensuring a smooth check-in and check-out process while maintaining a welcoming environment for all visitors. The front desk team plays a crucial role in facilitating communication across...
-
Experienced CRNA for Surgical Services
2 weeks ago
Des Moines, Iowa, United States Aptive Resources Full timePosition OverviewAptive Resources is in search of a highly skilled Certified Registered Nurse Anesthetist (CRNA) to become a vital member of our healthcare team. The successful candidate will deliver comprehensive anesthetic services in both clinic and surgical settings, ensuring that eligible patients receive exceptional care as per the standards set by the...
-
Patient Care Phlebotomist
1 week ago
Des Moines, Iowa, United States UnityPoint Health Full timeOverview Why Choose UnityPoint Health? Commitment to Our Team – Recognized by Becker's Healthcare for our dedication to our team members. Culture – At UnityPoint Health, you will find a rewarding career shaped by steadfast values and a strong commitment to serving our community. Benefits – Our comprehensive benefits program is...
