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Patient Care Phlebotomist
2 months ago
Overview
Why Choose UnityPoint Health?
Commitment to Our Team – Recognized by Becker's Healthcare for our dedication to our team members. Culture – At UnityPoint Health, you will find a rewarding career shaped by steadfast values and a strong commitment to serving our community. Benefits – Our comprehensive benefits program is designed to meet your unique needs and priorities at every stage of your life. Diversity, Equity, and Inclusion Commitment – We are dedicated to ensuring that every voice is valued, regardless of role, race, gender, religion, or sexual orientation. Professional Development – We believe that providing you with the necessary support is crucial for a remarkable employment experience. Community Engagement – Play a vital role in our mission to enhance the health of the individuals and communities we serve.Employees are expected to uphold the mission of UnityPoint Health - Des Moines and the vision of the Laboratory by demonstrating a strong commitment to Personal and Service Excellence and CORE Values. Under the guidance of the Laboratory Supervisor, this role will provide both clinical and non-clinical services to facilitate patient-centered care. The phlebotomist is tasked with the timely, accurate, and efficient collection of blood specimens, which is essential for patient care and experience. Laboratory data derived from blood specimens is extensively utilized for diagnostic and treatment purposes.
Key Responsibilities
- Collects sufficient blood specimens from all patient categories, including inpatients (obstetric, medical/surgical, mental health, oncology, rehabilitation, renal, neurological), outpatients, emergency care, and non-patient services (physician clinics, wellness/fitness, environmental monitoring, pediatric) across all age demographics.
- Ensures all specimens are labeled according to established standards.
- Supports LEAN principles of one-piece flow and first in, first out when delivering patient samples to the laboratory.
- Adheres to standard work processes and meets productivity benchmarks.
- Exercises discretion in determining work priorities.
- Collaborates with nursing units and clients to identify critical priorities and resolve discrepancies, including assessing specimen acceptability and canceling tests as necessary.
- Implements continuous quality improvement by representing the Laboratory in a professional, compassionate, and cooperative manner, thereby providing exceptional customer service.
Qualifications
Education: Required: High school diploma or equivalent. Must possess the ability to read, write, and communicate fluently in English.
Preferred: Successful completion of a phlebotomy training program.
Previous Experience: Not required. EOE M/F/V/D
