Health Club Manager OEM

3 weeks ago

Fountain Hills, United States ADERO Scottsdale Full time

Job Summary:

The Health Club Manager is responsible for the overall operations of the health club including maintaining high standards in spa/club services and operations and increasing sales/memberships.

Responsibilities:

QUALIFICATIONS:

  • Bachelor's degree in applicable field of study is required.
  • At least 4 years of experience in club management required.
  • In depth knowledge of the following: building budgets; analyzing income statements; fitness prescription front desk operations and increasing sales/memberships.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must routinely meet deadlines.
  • Must be able to multitask.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

JOB RESPONSIBILITIES:

  • Approach all encounters with guests and Associates in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include: Food Handlers Alcohol Awareness CPR and First Aid
  • Maintain a warm and friendly demeanor at all times.
  • Associates must at all times be attentive friendly helpful and courteous to all guests managers and fellow Associates.
  • Maintain and increase club revenue.
  • Monitor and control departmental expenses.
  • Ensure club cleanliness and facility equipment maintenance.
  • Oversee service levels for fitness and health instruction and member programs.
  • Participate in planning new member sales.
  • Ensure overall member satisfaction.
  • Maintain communication with all departments of the hotel.
  • Ensure adherence to SOPs.
  • Approve and process all purchasing requisitions.
  • Reconcile and approve monthly ledge and income statements.
  • Perform daily walk-through inspections and weekly written inspections and follow-up.
  • Ensure quarterly written maintenance inspections.
  • Conduct weekly sales meetings.
  • Design and oversee implementation of marketing plan.
  • Oversee club newsletter.
  • Establish and maintain member policies.
  • Answer all member complaints and suggestions.
  • Enforce all spa/club and hotel policies.
  • Oversee training of spa/club Associates.
  • Attend all major member functions.
  • Purchase monthly sundries.
  • Assist as needed in corporate games and member events.
  • Produce requisitions for food & beverage housekeeping items.
  • Call in orders to vendors.
  • Assist in departments as needed.
  • Participate in M.O.D. schedule.
  • Attend meetings/trainings as required by management.
  • Perform other duties as requested by management.


Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

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