Product Owner

2 weeks ago

Troy, United States Global Payments Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Leads the planning and rollout of assigned products through ownership of product concepts, roadmaps, and prioritization with delivery teams. Navigates a dynamic and distributed stakeholder and development environment to build and maintain a prioritized roadmap. Owns product backlog and release plan. Creates supporting artifacts encompassing resource needs, stakeholder solution requirements, dependencies, timelines, milestones, and success criteria as necessary to deliver on the promised business value. Champions and supports the product development team by reducing churn and waste, removing blockers, escalating issues and offering ideas, solutions, and technical product guidance. Drives product design and direction through empowered decision making.

What Part Will You Play?

  • Owns and influences the vision and definition of the product. Serves as the voice of the Customer. Responsible for ensuring the product development effort is concentrated on the right priorities based on business value.
  • Partner with designers, analysts, and technical teams to translate customer needs into workable technology solutions
  • Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product based on business value.
  • Drives the creation of and the integrity of the product backlog. Leads grooming of the product backlog and ensures the backlog is correctly prioritized based on business value.
  • Influences plans and strategies to achieve the product objectives as related to the product area, including published product roadmaps that will articulate the product direction to both internal and external stakeholders.
  • Responsible for ensuring the development teams are focused on the right priorities during the development process. Primary point of contact for questions from the teams and is empowered to make decisions.
  • Accepts delivery of working product from the development teams. Socializes the delivery of business value and outcomes of the iteration to the stakeholders and clients.
  • Researches, learns and implements technologies to develop a background for successful product definition
  • Works with Product Managers, UX designers, engineers, and customer counterparts to design and deliver new products or capabilities in an iterative, continuous fashion.
  • Develops detailed business requirements, user stories, screen mock-ups, flow diagrams, etc. outlining the solution to be implemented with target personas, motivators and expectations
  • Works closely with all stakeholders to communicate customer needs, adjust requirements based on technical feedback, prioritize requirements, and manage to change priorities
  • Performs an active role in mitigating impediments impacting successful team completion of sprint / release goals
  • Participates in project retrospectives and provide feedback to improve products and development execution
  • Performs other job-related duties and responsibilities as may be assigned from time to time
  • Occasional travel required
What Are We Looking For In This Role?

Minimum Qualifications
  • 5+ years of total professional work experience preferably in IT and Business
  • Professional experience developing requirements to meet business needs
  • Well-rounded business design and technical acumen which will enable productive discussions with sales, designers and engineers
  • Bachelor's degree in Software engineering, business management or related disciplines
  • Experience with Agile/Scrum SDLC and lean software development practices
  • Knowledge of all phases of the software development lifecycle, with an emphasis on requirements elicitation, requirements and design modeling, user story elaboration, documentation and communication
Preferred Qualifications
  • Training and certification as a professional scrum product owner (PSPO) or as a certified scrum product owner (CSPO) a plus
What Are Our Desired Skills and Capabilities?
  • Must demonstrate leadership, analytical and interpersonal skills
  • Strong understanding of user story creation and elaboration
  • Are able to collaborate openly within a mixed team of developers, analysts, and product owners
  • Enthusiasm for and ability to create software applications that meet customer needs
  • Planning and organizational skills involving the ability to manage multiple work streams under tight deadlines effectively
  • Ability to multi-task in a fast-paced environment under tight deadlines
  • Ability to analyze and critically evaluate gathered information to resolve conflicts, anticipate issues, and make priority decisions
  • Ability to decompose high-level concepts into details and distinguish solution ideas from requirements
  • Excellent interpersonal and communication skills involving communicating technical and non-technical information in writing and verbally.
  • Driven, creative, and results-oriented applicants are highly preferred
  • Experience with Agile software development tooling, eg. Jira, Azure DevOps, Aha, etc.


Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

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