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Customer Service Representative

3 months ago

Middlesex, United States NutraBio Labs Full time

Job description

Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative

We are pleased to present a compelling employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to excel within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry. NutraBio Labs, an FDA registered and inspected sports nutrition manufacturer situated in Middlesex, NJ, is actively seeking individuals who embody a detail-oriented approach and possess an infectious positive attitude. We invite applications from candidates with a keen interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply.

Position: Customer Service Representative

Location: Middlesex, NJ 08846

Status: Full Time

Hours: 9 am to 5:30 pm (Monday to Thursday), 9 am to 4:00 pm (Friday) - 40 hours paid with early departure on Fridays.

Job Responsibilities:

  • Engage with customers through both inbound and outbound calls.
  • Process orders, coordinate deliveries, and provide timely updates on order statuses.
  • Resolve customer inquiries promptly and accurately, fostering customer loyalty.
  • Document all details of inquiries, comments/complaints, and actions taken.
  • Deliver consistently high levels of professional service and assistance.

Job Qualifications:

  • Strong team player with experience in order entry customer service; Bilingual in Spanish/English is a plus.
  • High school diploma or GED.
  • Proficiency in computer skills.
  • Dependable with a keen attention to detail.
  • Strong problem-solving skills, coupled with excellent communication and interpersonal abilities.
  • Professional demeanor, appearance, and attitude.
  • Excellent typing, spelling, and grammar skills.
  • Demonstrated customer service skills and a positive team player attitude.

Benefits:

  • Prompt weekly pay.
  • 401k + Match Opportunity.
  • Medical coverage.
  • Direct deposit.
  • Vacation, personal days, and holiday pay.
  • Growth opportunities within the company.
  • How to Apply: If you are excited about this opportunity, please send your resume to customercare@nutrabio.com.