Bilingual Access Coordinator for Patient Services

1 week ago


Middlesex, New Jersey, United States Cooperative Counseling Service Full time
Become a Part of CCS - A Leading Provider in Mental Health Support

Position Overview:

We are in search of a committed Full-Time Bilingual Access Coordinator for Patient Services to enhance our team. As the initial contact for referrals, you will be instrumental in organizing appointments and delivering outstanding customer care. This role necessitates fluency in both Spanish and English and offers a competitive starting wage.

Key Responsibilities:

  • Oversee referrals for mental health support through multiple avenues.
  • Accurately record client details in our database.
  • Efficiently arrange appointments and work collaboratively with colleagues.
  • Professionally address inquiries and concerns from clients and referral sources.
  • Confirm insurance information and manage the company waitlist.

Essential Qualifications:

Candidates should possess a Bachelor's degree in a Human Services discipline or relevant customer service experience. Excellent communication skills in English and Spanish are crucial, along with the ability to handle multiple tasks and collaborate effectively. Proficiency in Microsoft Office Suite is mandatory.

What We Provide:

  • Attractive Compensation - Starting at a competitive rate
  • Comprehensive Benefits Package
  • 401K Retirement Plan
  • Paid Time Off and Holidays
  • Family-Friendly Work Environment

Physical Demands:

This position involves regular interaction with clients and team members, as well as the use of office equipment. No heavy lifting is anticipated.

CCS is an Equal Opportunity Employer:

We advocate for diversity and equal employment opportunities for all individuals. Join us in delivering exceptional care to our clients and enhancing our services in a nurturing workplace.



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