Account Manager

3 weeks ago


Doral, United States Hotwire Communications Full time

The Account Manager is the key communicator between the company and the property and is responsible for maintaining and building relationships with the Boards and HOA offices for assigned properties. They ensure the overall good “health” of the property including customer satisfaction, service delivery and status of accounts receivables.

RESPONSIBILITIES :

Develop deeper relationships with clients and act as their primary contact with the company. Support events and other promotional activities at your assigned properties. Conduct on-going account visits and meetings (minimum twice a month per account) to review service performance, utilization reports and communicate new feature releases (when applicable). Proactively identify opportunities for potential upsell to drive incremental revenue. Handle resident and VIP escalations when necessary. Lead the contract renewal presentation process for all assigned accounts. Establish and develop appropriate business relationship with property owners, property board members, General Management, and IT staff in order to gain referrals to other communities. Partner with legal, engineering, marketing, technical operations, customer service, and other functional departments to ensure end-to-end customer satisfaction for all customer requests. Create and deliver onsite sales presentations/demos that showcase the latest products and services; Conduct product training with clients as needed. Attend and/or set up local/national tradeshows and community / hospitality association events, when needed. Stays up-to-date of new community and hospitality telecom trends, brand standards and competition to best position Hotwire in the marketplace. Collaborates with appropriate team to deliver marketing material and make recommendations for additional collateral as necessary. Consistent exercise of independent judgment and discretion in matters of significance. Responds to all customer web inquiries and online/social media posts. Updates the customized web portal blog (when applicable). Other duties as required or assigned.

MINIMUM QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Bachelor’s degree preferred or equivalent At least 2 years’ telecommunications industry experience with account management experience preferred At least 3 years of Account Management, Customer Service or other relevant experience Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) Must embrace company principles and demonstrate understanding of Hotwire’s White Glove culture

BENEFITS:

Hotwire Communications has paved the way in fiber optic telecommunications for over two decades, offering our partners high-speed internet, cable, phone, and security service. As we expand nationwide, we are looking for innovators who are passionate about technology and serving their community. And since our employees care about their work, we make sure we take care of them with:

Comprehensive Healthcare/Dental/Vision Plans 401K Retirement Plan with Company Match Paid Vacation, Sick Time, and Additional Holidays Paid Volunteer Time Paid Parental Leave Hotwire Service Discounts Employee Referral Bonuses Exclusive Entertainment Discounts/Perks

#J-18808-Ljbffr


  • Accounting Manager

    8 hours ago


    Doral, United States Insight Global Full time

    Insight Global is looking for a Financial Director to join a growing textile organization. This individual will be responsible for managing accounts payable, accounts receivable, cash and tax management, financial reporting, and FP&A for the organization. A qualified individual will have an excellent understanding of GAAP and financial reporting standards,...

  • Account Manager

    2 weeks ago


    Doral, United States Metrostudio Full time

    Working at Metrostudio is delivering the unique advantage of talent reinforced by strategic and energy backed by dedication. Miami Account Manager South Florida’s cutting-edge real estate marketing agency, Metrostudio, is adding to our rapidly expanding team. As we continue to partner with leading regional, national, and international developers for many...

  • Account Manager

    1 week ago


    Doral, United States Coin Nerds Full time

    Company Description Welcome to Coin Nerds, the trailblazing virtuoso of the cryptocurrency realm! Since our inception in 2018, we've been on a mission to demystify the world of crypto, offering a smorgasbord of services for individuals and businesses alike. With our state-of-the-art online platform and our globe-spanning crypto branches, we're here to make...

  • Account Manager

    2 weeks ago


    Doral, United States SMX Services & Consulting Full time

    The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may...

  • Accounting Manager

    4 days ago


    Doral, United States ACCUR Recruiting Services Full time

    Our Client The family-owned European company is a leader in their CPG subcategory with a presence in the United States. Their US Commercial Office is located in the Blue Lagoon area in Miami, FL. Objective The US Commercial Office seeks a detail-oriented, experienced Accounting Manager to act as the head of finance, ensuring accurate and efficient financial...

  • Account Manager

    3 weeks ago


    Doral, United States SMX Services & Consulting Full time

    The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. Responsibilities...


  • Doral, United States RPL International Full time

    Job Description: We are seeking a skilled and experienced Accounts Payable (AP) Manager to oversee and manage our AP department. The AP Manager will be responsible for the accurate and timely processing of all invoices, payments, and related financial transactions. This role requires strong leadership, attention to detail, and a deep understanding of...


  • Doral, United States RPL International Full time

    Job Description: We are seeking a skilled and experienced Accounts Payable (AP) Manager to oversee and manage our AP department. The AP Manager will be responsible for the accurate and timely processing of all invoices, payments, and related financial transactions. This role requires strong leadership, attention to detail, and a deep understanding of...


  • Doral, United States KW Property Management & Consulting Full time

    Continuous Train, supervise, and provide support to all AP Associates Make sure that payables are processed in accordance with A/ P policy and procedures Evaluate projects and continuously evaluate deadlines and re-prioritize Maintain KWPM Lynk docum Manager, Accounts Payable, Project Management, Accountant, Associate, Vendor, Accounting, Property Management


  • Doral, United States StevenDouglas Full time

    Position: Manager of Corporate Accounting Reports to: Senior Accounting Manager. Will be part of a large well rounded accounting team with ex- Big 4 CPA's Industry: Hospitality Location: Miami, FL (Hybrid schedule) Requirements: Certification : Must possess a CPA license (USA). Experience Option 1 : Minimum of 5 busy seasons as an auditor at a Big 4...


  • Doral, United States StevenDouglas Full time

    Position: Manager of Corporate Accounting Reports to: Senior Accounting Manager. Will be part of a large well rounded accounting team with ex- Big 4 CPA's Industry: Hospitality Location: Miami, FL (Hybrid schedule) Requirements: Certification: Must possess a CPA license (USA). Experience Option 1: Minimum of 5 busy seasons as an auditor at a Big 4 firm....

  • Account Manager

    2 weeks ago


    Doral, United States Bridgeway Professionals Inc Full time

    Our client is a leader in deposition and legal support services. (Court Reporting, Transcription, Trial Services and Remote Depositions. MAIN RESPONSIBILITIES: · Responsible for all sales activities in assigned accounts or regions. This would include net-new business and managing a book of business. (Heavy client service) · Manage quality and consistency...


  • Doral, United States Benjamin Douglas Full time

    The home care space is a multibillion dollar industry that has grown explosively since Covid arrived; baby boomers are getting old enough to need care, and most Americans prefer to keep their parents in their homes vs. sending them to senior facilities. We seek a highly motivated self-starter who takes ownership of their work. The ideal candidate thrives on...

  • Account Manager

    3 weeks ago


    Doral, United States Essence Full time

    PRIMARY OBJECTIVES AND QUALIFICATIONS: In charge of a defined territory with quantitative and qualitative objectives to make our brands successful in this territory Minimum of 3 years’ experience in a sales position and knowledge of the Beauty Industry Very organized, autonomous, detail oriented and excellent presentation skills Proficient in Microsoft...


  • Doral, United States FirmPilot Full time

    Marketing Account Manager (Digital Marketing: SEO, PPC, etc.) Company: FirmPilot AI Website: FirmPilot.com Location: In-Person in Miami (Wynwood, Miami Office) About FirmPilot AI: FirmPilot AI is one of the fastest growing AI marketing startups at the forefront of generative AI built specifically for law firms looking to fix broken and old school marketing...


  • Doral, United States Penn Foster Inc Full time

    Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling...

  • Account Manager

    3 weeks ago


    Doral, United States Traveltechessentialist Full time

    About the company ResortPass is completely redefining what it means to be a guest at a hotel. By offering day access to luxury hotel experiences, including breathtaking pools, private beaches, deluxe spas, and more, ResortPass allows people to escape – without ever leaving town. If you’re moved to contribute to our vision, we’d love your help. Our...

  • Audit Manager

    3 weeks ago


    Doral, United States Vale Group Full time

    Be sure to follow our LinkedIn company page for the latest updates on all our open jobs! Vale Group has partnered with a national public accounting firm who is actively searching for an experienced Audit Manager to work hybrid - the position may be based in either Coral Gables or Ft. Lauderdale, FL. This role offers competitive compensation, based on...

  • Account Manager

    1 week ago


    Doral, United States Plastpro Full time

    Demonstrated sales success in building materials manufacturing or distribution preferred. Other relevant experience definitely considered! Industry experience in sales and customer service Excellent communication skills, both verbal and written Initiative and ability to work with minimal supervision Strong negotiating skills Technically inclined and...

  • Accounting Manager

    3 weeks ago


    Doral, United States Spanish Broadcasting System Full time

    About SBS: As a pioneer in Spanish-language media, SBS has always been at the forefront of the evolution of Hispanic entertainment in the U.S. In this era of technological advancements and media convergence, SBS is poised to capitalize on its vast array of proprietary content across multiple platforms. Our unwavering commitment is to create exceptional,...