Account Manager
2 weeks ago
PRIMARY OBJECTIVES AND QUALIFICATIONS:
In charge of a defined territory with quantitative and qualitative objectives to make our brands successful in this territory
Minimum of 3 years’ experience in a sales position and knowledge of the Beauty Industry
Very organized, autonomous, detail oriented and excellent presentation skills
Proficient in Microsoft Office, especially Excel
Excellent verbal and written communication skills
Fluent in English and Spanish (written and spoken). Ideal candidate will also speak French (but not mandatory)
Ability to travel 60% to 75% of the time
RESPONSABILITIES:
SALES MANAGEMENT:
Reach customers sales objectives (sell-in and sell-out) by working closely with the sales coordinators to ensure ordering process is done smoothly
Suggest orders based on visits and stock analysis from customer reports
Send novelties suggested orders before the launch to guarantee launch implementation
Follow-up on stock coverage (objective 0 ruptures)
In charge of collecting payments
Update our sell-out panel monthly (sales & trends) and send it to the brands
MARKETING:
Improve brand image through qualitative animations and added visibility in store – Negotiate prime backwall space (being mindful not to take space already allocated to any Essence Divisions)
HPP/SPP: Prepare by shipping the elements & negotiating orders prior to the events (working with the BAs and store managers). Send a recap of each animation with quantitative and qualitative results
Events: Prepare and participate in the in-store events (perfume launches & skincare master classes) – this requires travelling on some weekends
Novelties forecasts to be done with the sales director and brand manager
Allocate the POSM for the customers yearly and follow-up on their shipping
Present all the novelties to all the customers to book animations
Suggest spiffs based on stock at POS and A&P allowance
Follow-up on retailer’s implementation of social media package sent by marketing
MERCHANDISING:
Merchandising: Improve brand image at POS (updating visuals & space with current guidelines)
Ensure that the backwalls follow the merchandising guidelines provided by the brand and always travel with a copy to leave in each store
Responsible to provide accurate visuals dimensions to marketing for them to produce them
TRAINING:
In charge of training all the BAs in the dedicated territory (conference room and on-counter trainings)
Executing the training, following each brand guidelines
Managing the shipping of all the gifts and the production of the decoration
Responsible to send training recaps after each one of them
MANAGEMENT OF BAs:
Develop and motivate the BC team by communicating with them (via email, whatsapp) and challenging them on sales objectives & achievements monthly.
BUDGETS & A&P:
With the Sales Director, create the A&P and make sure not to overspend
Full management of travelling and training budget and submitting expenses on time every month
Responsible to provide finance back-ups for every invoice and to enter the invoice properly on Sage
BUSINESS TRIPS:
Require travelling 3 to 4 times a year to key accounts and at least once a year to all accounts
Prepare the trip calendar in advance and book the trips in advance
Prepare the trip by sending the agenda & going with clear objectives (orders, space, animations, etc)
Take pictures of all the brands during each visit and upload to server in a timely manner
Send a recap after every trip with action plan and follow-up with the customer on its implementation
Required to attend Orlando trade show and seminars
ESSENCE CORP TEAM:
Work on the synergy with the other divisions and other departments
Improve processes and efficiency by learning best practices from other divisions
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