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Call Center Representative

1 month ago

Nottingham, United States Kennedy Services Full time

In this position you will provide call center customer service support. We are looking for customer-oriented, self-driven, energetic people who are hungry for an excellent entry-level opportunity to get their foot in the door to learn and grow with a fast-growing, global organization

RESPONSIBILITIES:

  • Assist candidates (via phone calls, emails, and scanned applications) with certification/testing process from registration to test delivery.
  • Answer calls within management standards, consistently deliver quality call handling and meet established metric goals.
Job Requirements

SKILLS:
  • Ability to multi-task in a fast-paced environment
  • Basic to Intermediate computer software skills (Word, Excel, Outlook)
  • Excellent verbal and written communication skills
  • Ability to empathize
  • Exhibit professionalism during all interactions with internal and external stakeholders
  • Must complete full three weeks of training with no absences
EXPERIENCE:
  • 1 year of customer service experience (call center, retail, restaurant, etc.)
Meet Your Recruiter

Jessica Hunt
Project Manager

Pittsburgh born and raised, and a huge sports fan. I love the outdoors, motorcycles, and traveling around the world. Extremely passionate about building strong relationships with people and helping them discover good careers.
  • parker@kennedy-services.com
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