Catering & Convention Services Manager OEM

2 months ago

Nottingham, United States Hilton Garden Inn White Marsh Full time

Job Summary:

The Convention Services/Catering Manager is responsible for attainment of assigned catering/food and beverage sales goals tied to the overall performance of the hotel. The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The Convention Services/Catering Manager will work in conjunction with the Director of Sales or Director of Catering/Convention Services to achieve the hotels revenue meeting planner satisfaction scores and food and beverage sales goals for one or more assigned properties. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

Responsibilities:

QUALIFICATIONS:

  • High School diploma or equivalent required; previous convention/event and catering sales experience preferred.
  • Demonstrate creativity and knowledge of food and beverage/events desired.
  • Must have a valid drivers license for the applicable state.
  • Must possess developed verbal and written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
  • Experience with professional selling skills desired: opening probing supporting closing
  • Must be proficient in general computer knowledge especially Microsoft Office products
  • Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills

JOB RESPONSIBILITIES:

  • Effectively attain assigned meeting planner satisfaction scores revenue goals as well as food and beverage sales goals.
  • Proactively conduct solicitation calls conduct tours and entertain clients specific to needs respective to the assigned property.
  • Monitor and evaluate trends within your market segment.
  • Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
  • Adheres to Aimbridge Hospitalitys established regulations company standards catering/meeting standards and related catering sales metrics.
  • Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
  • Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
  • Ensure changes are communicated timely to impacted departments/operations leaders.
  • Maintain strong visibility in local community and industry organizations as applicable.
  • May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
  • Attend daily/weekly/monthly meetings and any other functions required by management.Perform any other duties as requested by the General Manager or Director of Sales.


Property Details:

Guests can relax at the recently renovated Hilton Garden Inn White Marsh hotel in Baltimore, Maryland, 15 minutes from Martin State Airport and 30 minutes from Baltimore/Washington International Airport. Downtown Baltimore attractions and Baltimore Inner Harbor are just 20 minutes away. This White Marsh hotel is close to great shopping and entertainment at THE AVENUE at White Marsh or White Marsh Mall, with IKEA and iFLY indoor skydiving also nearby.

Our hotel in Baltimore is perfect for all travelers. We offer spacious guest rooms with home comforts like 40-inch flat screen TVs, hospitality centers and complimentary WiFi. Choose a suite for extra space, with sitting area and sofa bed.

Our White Marsh hotel with 6,000 sq. ft. of meeting space for up to 400 people. Guests can enjoy daily cooked-to-order breakfast or a delicious dinner in the Great American Grill restaurant. Our 24-hour Pavilion Pantry stocks snacks and ready-made meals. We also offer a heated indoor pool and whirlpool and a 24-hour fitness center.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

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