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Bilingual Domestic Violence Services Case Manager
3 months ago
PURPOSE STATEMENT:At Hilltop, we are dedicated to connecting people and building community.
WE OFFER:
- Competitive pay and benefits package. CHECK OUT OUR FULL BENEFITS GUIDE HERE
- Professional and personal development opportunities.
- A supportive and inclusive work environment.
- Meaningful work that makes a positive impact in the community and the lives of others.
This position has a full time schedule M-Thurs 8a-5p, Fri 8a-3p, & occasional nights, weekends, and holidays as needed.
The starting wage for this position is $26.50-$27.82 an hour. Accepting applications until this role is filled.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Provide face-to-face contact with active Intimate Partner Violence & Sexual Assault Services participants including groups, families, and individuals
- Provide educational, supportive interventions for clients including crisis intervention and safety assessments for residential and non-residential clients.
- Provide direct service to clients, including but not limited to, meeting with walk-in clients, conducting initial client interviews (including intake and assessment), providing referrals, developing safety plans, and engaging in ongoing case management for residential and non-residential clients.
- Maintain a case load deemed appropriate by supervisors, which requires effective time management skills.
- Maintain daily client contact as appropriate.
- Maintain documentation and client files with accurate, directive case notes and all other forms required by the Program model.
- Data entry of client files into digital database in a timely manner.
- Answer crisis line calls.
- Make presentations to the community and collaborate with other agencies.
- Coordinate collaborative efforts to aide in the service of Intimate Partner Violence & Sexual Assault clients with other agencies within the community.
- Verbally translate for employees who are not bilingual in the event such services are needed.
- Assume staff back up duties as needed on call.
- Provide training for new staff.
- Represent the program and organization at community or state tables, and/or other non-client related assignments.
- Provide on-call services for the program on a rotational basis, including evening and weekend assistance.
- Attending meetings as assigned.
- Other duties as assigned.
CLEARANCES & HEALTH REQUIREMENTS The following background checks are conducted by Hilltop Community Resources:
- Hilltop Criminal Background Check
- Sex Offender Registry
- Driving Record
- Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
- Non-Facility Fingerprint Card
- Non-Facility TRAILS (Child Abuse Registry)
- Tuberculosis (Tb) Skin Test
- Influenza Vaccination (recommended)
- Hepatitis B Vaccination (recommended)
- Any other vaccination required by licensing