Front Desk Receptionist

5 months ago

McKinney, United States National Vision Full time
Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price.

For more details about America's Best, visitAmericasBest.com

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

As the face of our stores, Receptionists are responsible for greeting and welcoming customers in a friendly manner as soon as they arrive at the store. They keep organized patient records and help patient schedules flow smoothly. They're the glue to our operations, helping everyone to stay on track. The role provides prompt, courteous service to customers either on the phone or in person.

How would you like Sundays off? Yes, every Sunday we're closed

Job Description

What would you do? - The Specifics
  • Ensures high quality customer service while following all safety protocols.
  • Ensures a smooth flow of customers through the store.
  • Answers, screens, and forwards incoming phone calls in accordance with National Vision protocol.
  • Processes and understands managed care plans while obtaining document information from the insurance company as needed.
  • Provides customers basic and accurate information.
  • Schedules and confirms appointments, follow-up visits and classes.
  • Files all patient records daily and pulls patient files for the next day's appointments.
  • Checks order status and notifies customers when orders are in or of any delays.
  • Keeps reception area tidy and presentable with all necessary materials.
  • Receives, sorts, distributes daily mail/deliveries and maintains inventory of office supplies.
  • Participates in regularly scheduled mandatory communication meetings.
Qualifications

Are you the right fit? - The Suitable Talent
  • Experience as a Receptionist, Front Office Representative or similar role preferred but not required.
  • Fluent in reading and speaking both English and Spanish.
  • 0-2 years related experience or training preferred.
  • Experience handling multiple phone lines preferred.
  • Strong customer service skills required
  • Strong organizational skills required

Education: High School Diploma or equivalent.

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates - including bonus potential for every position in the store We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website www.nationalvision.com to learn more.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

  • Front Desk Agent

    2 months ago

    McKinney, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Sheraton McKinney [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and hours of...

  • Dental Front Desk Coordinator

    2 months ago

    McKinney, United States D4C Dental Brands Full time

    Front Desk Coordinator –iKids Pediatric Dentistry and Orthodontics- McKinney iKids is excited to offer a fantastic opportunity for a Bilingual (Spanish/English) Front Desk Coordinator! In this role, you’ll manage all front office functions, ensuring top-notch service for patients and their families.Requirements:Dental office experience is a must.Minimum...

  • Front Desk Concierge

    2 weeks ago

    McKinney, United States The Aspenwood Company Full time

    The Aspenwood Company has opportunities for a full time Concierge/Front Desk associate at our Village on the Park McKinney location an Assisted Living, and Memory Care senior community.Monday - Friday | 8 a.m.- 4 p. m.Pay Rate: $15/hourMust be available to work weekends and holidaysThe concierge is responsible for establishing first impressions by being a...

  • Front Desk Concierge

    1 week ago

    McKinney, United States The Aspenwood Company Full time

    The Aspenwood Company has opportunities for a full time Concierge/Front Desk associate at our Village on the Park McKinney location an Assisted Living, and Memory Care senior community. Monday - Friday | 8 a.m.- 4 p. m. Pay Rate: $15/hour Must be available to work weekends and holidays The concierge is responsible for establishing first impressions by being...

  • Orthodontic Front Desk/Treatment Coordinator

    3 weeks ago

    McKinney, United States D4C Dental Brands Full time

    Must have a strong sales background  Join Our Team as a Front Desk/Treatment Coordinator!D4C Dental Brands is seeking friendly, organized, and customer-focused Front Desk/Treatment Coordinators to join our team! We are looking for individuals who are passionate about providing excellent patient care and ensuring a smooth, efficient dental office...

  • Orthodontic Front Desk/Treatment Coordinator

    2 months ago

    McKinney, United States D4C Dental Brands Full time

    Must have a Dental Background to be considered for position. Join Our Team as a Front Desk/Treatment Coordinator!D4C Dental Brands is seeking friendly, organized, and customer-focused Front Desk/Treatment Coordinators to join our team! We are looking for individuals who are passionate about providing excellent patient care and ensuring a smooth, efficient...

  • Front Desk Representative

    1 month ago

    McKinney, Texas, United States Jefferson Dental and Orthodontics Full time

    Job Opportunity at Jefferson Dental and OrthodonticsWe are seeking a highly skilled and dedicated individual to join our team as a Front Desk Representative. As a Patient Concierge, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a seamless experience.Key Responsibilities:Provide outstanding...

  • Front Desk Sales Associate

    4 weeks ago

    McKinney, TX , USA, United States Massage Envy Full time

    Role OverviewWe're seeking a skilled Front Desk Sales Associate to join our team at Massage Envy. As a key member of our wellness community, you'll play a vital role in helping clients understand the benefits of regular massage, skin care, and stretch.Establish relationships with members and guests to grow and retain a client base.Connect clients with retail...

  • Administrative Coordinator

    3 weeks ago

    McKinney, United States A1 Personnel Full time

    Email your resume to vanessa@a1personnelinc.com Experience High School Diploma or GED 1 year of experience in an administrative or customer service role. 2 years preferred. Job Duties Responsible for the front desk with Lead Receptionist. Receive visitors, answer calls and update employee directory Perform vendor eligibility screening Coordinate cleaning...

  • Member Experience Coordinator

    2 months ago

    McKinney, United States ClubCorp Full time

    ClubCorp - JobID: 232525 [Guest Service / Front Desk] As a Member Experience Coordinator at ClubCorp, you'll: Build relationships and be instrumental in driving the membership initiative; Ensure new Members develop relationships, experience personalized service, cultivate Member recognition, join Clubs within the Club, and participate in programs and...

  • Member Experience Coordinator

    2 weeks ago

    McKinney, United States ClubCorp Full time

    ClubCorp - JobID: 232525 [Guest Service / Front Desk] As a Member Experience Coordinator at ClubCorp, you'll: Build relationships and be instrumental in driving the membership initiative; Ensure new Members develop relationships, experience personalized service, cultivate Member recognition, join Clubs within the Club, and participate in programs and...

  • Patient Services Coordinator

    7 days ago

    McKinney, United States Texas Oncology Full time

    Overview: The US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas Oncology. This full-time position will support our McKinney clinic at 5236 West University Drive.This position can be either a level 1, 2 or Sr based on relevant work experience. As a part of The US Oncology Network, Texas Oncology delivers high-quality,...

  • Night Auditor

    2 months ago

    McKinney, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Denizen Hotel [Front Desk Agent / Reservations Agent] As a Night Auditor at Aimbridge Hospitality, you'll: Be responsible for the preparation and disposition of all Night Audit work; Initiate and complete the End of Day process; Run all reports as required for Food and Beverage audit; Complete the Night Audit checklist for computer...

  • Front Desk Sales Associate

    5 months ago

    McKinney, United States Massage Envy Full time

    Overview: Do you love helping others?   Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy. Massage Envy is the leader in accessible massage and skin care. As a...

  • Dental Office Coordinator

    1 month ago

    McKinney, Texas, United States D4C Dental Brands Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Dental Front Desk Coordinator to join our team at iKids Pediatric Dentistry and Orthodontics in McKinney. As a key member of our front office staff, you will be responsible for managing all front office functions, ensuring exceptional patient service and a seamless experience for our patients...

  • Retail Sales Associate

    3 weeks ago

    McKinney, United States Extra Space Full time

    As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. If you'd like to grow...

  • Retail Sales Associate

    4 weeks ago

    McKinney, United States Extra Space Full time

    As an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. Extra Space Storage is the largest self-storage company in the United States, with over 3,600 stores nationwide. If you'd like to grow...

  • Office Coordinator 2

    5 months ago

    McKinney, United States Baylor Scott White Health Full time

    JOB DESCRIPTION JOB SUMMARY The Office Coordinator provides administrative and clerical help to a department or office, including entering data or performing word processing, coordinating the logistics for office events and the logistics for office moves and occupation, and providing back-up help for reception or the mailroom. May assist in developing...

  • Product Engineer II

    4 weeks ago

    McKinney, Texas, United States Maverick Power Full time

    Job Summary:Maverick Power seeks a highly skilled Product Engineer II to join its team.The ideal candidate will have a strong background in electrical engineering and experience working with regulatory agencies.The Product Engineer II will be responsible for ensuring compliance with regulatory requirements and serving as a liaison between manufacturing and...

  • Animal Care Attendant

    3 days ago

    McKinney, United States Destination Pet LLC Part time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add an...