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Support Representative

2 months ago

Washington, United States United Airlines Full time

Description There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world? Get ready for a career at the leading edge of the airline industry Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training - our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together. Key Responsibilities: Performs a variety of Operational and Administrative tasks to support the Chief Pilot Office at each pilot base. Administrative tasks include answering phones, assisting pilots with questions, maintaining base email accounts, faxes and personal United email account Manage compliance for pilot crew badges. Assist pilot and staff with parking, SIDA badges and background checks Update pilot records for First Class Medicals, passports, vaccines, visas, pilot license, Line Check and IOE documents Maintains the iPad lost/stolen/loaner equipment in addition to assisting pilots with iPad issues and setting up a new iPad when needed Maintains supplies for the pilot group, includes paper, ink for office, crew room and SSD rooms in the hub for pilot interfacing equipment throughout the station Assists the base in Operational integrity and reliability Maintains entire office supply inventory/ordering to include maintaining and issuing pilot uniform accessories Qualifications United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table What's needed to succeed (Minimum Qualifications): High School Diploma or equivalent work experience Previous administrative work experience Experience using MS Word, Excel, Outlook Excellent time management and ability to prioritize work. Demonstrates ability to handle multiple tasks with minimal supervision. Attention to detail required. Must be able to maintain confidentiality. Must be willing and able to work a flexible schedule in a 7-day-a-week operation including weekends and holidays. Strong communication skills both written and verbal, organized, flexible and self-starter. What will help you propel from the pack (Preferred Qualifications): 1-2 years of Flight Operations experience Project management experience Customer service experience United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.