Front Office Representative

5 days ago

Chicago, United States Emerald Logistix Full time
About Core X Plug:

Core X Plug's approach combines integrated multi-channel strategies to maximize brand exposure, reach, and customer engagement, with a strong emphasis on data-driven decision making to optimize marketing efforts, target specific audience segments, and deliver measurable results.

Job Description:
The Front Office Representative will be the first point of contact for our company. This role involves handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail.

Pay Range: $950 - $1250 weekly

Responsibilities:
  • Reception Duties: Greet and welcome guests as soon as they arrive at the office, direct visitors to the appropriate person and office.
  • Communication Management: Answer, screen, and forward incoming phone calls, provide basic and accurate information in-person and via phone/email.
  • Administrative Support: Perform clerical duties such as filing, photocopying, transcribing, and faxing, manage and maintain office supplies inventory.
  • Mail Handling: Receive, sort, and distribute daily mail/deliveries, prepare outgoing mail by drafting correspondence, securing parcels, etc.
  • Scheduling: Assist in scheduling meetings, appointments, and conference calls, maintain and update calendars and meeting schedules.
  • Customer Service: Address and resolve customer inquiries and complaints in a professional and timely manner.
Qualifications:
  • Education: High school diploma or equivalent; additional certification in Office Management is a plus.
  • Experience: Previous experience as a front office representative or similar role preferred.
  • Skills: Proficiency in MS Office (Word, Excel, PowerPoint, and Outlook), excellent verbal and written communication skills, strong organizational and multitasking abilities, customer service attitude.
  • Attributes: Friendly, professional, reliable, detail-oriented, and able to handle sensitive information with confidentiality.
Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional development and advancement.
  • A supportive and collaborative work environment.
  • Health insurance, retirement plans, and paid time off.
  • Employee discounts on company products/services.

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