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Account Manager

4 months ago


Chicago, United States Front Office Sports Full time
Job DescriptionJob DescriptionDescriptionAs an Account Manager, you will play a crucial role in the pre-sale and post-sale execution of brand partner campaigns. We are seeking a seasoned digital marketing leader who possesses a highly strategic mindset, balancing client objectives and key performance indicators (KPIs) to drive optimal results for both our clients and FOS.  Exceptional attention to detail, superior project management skills & top-notch communication skills (internal and external) are essential for success in this role. This role will require hands-on client interaction and collaboration with cross-functional departments to guide the day-to-day operations related to our partnerships, making it a pivotal role in our company's growth trajectory.
You will report directly to the Director, Account Management, as part of the broader Brand Partnerships team at Front Office Sports.

Key Responsibilities
  • Collaborate with the sales and IM teams on pre-sale media planning 
  • Oversee the execution and day-to-day management/optimization of cross-channel partnerships, ensuring partner expectations and deal terms are delivered within the parameters of each deal.
  • Develop comprehensive strategies to maximize campaign performance
  • Lead post-sale client communication to ensure campaign objectives and KPIs are met.
  • Collaborate with Brand Partnerships, Creative Strategy, Social, and Newsletter teams to ensure seamless execution of partner elements to the highest standards.
  • Oversee the partner newsletter process, including inventory management and proofreading, to ensure consistent, best-in-class execution.
  • Manage third-party vendors to support the planning and execution of campaigns.
  • Strategic and collaborative (along with AE) revenue driving via Renewals, Upselling, and Cross-selling.

Skills, Knowledge & Expertise
  • Minimum of 3 years of experience in a digital media sales function
  • Passion for sports and business is a plus.
  • Attention to detail
  • Keen knowledge and understanding of relevant media platforms, including newsletters, ROS display, multimedia, social media, and branded and original content.
  • Exceptional organizational skills with the ability to project manage and oversee multiple initiatives while collaborating effectively across teams.
  • Strong communication skills, with the ability to distill complex information into easily digestible insights.
  • Proven track record of success while working in a client-facing role
  • Demonstrated ability to plan, multitask, and prioritize in a fast-paced environment.
  • A team player willing to be hands-on and wear multiple hats to support a rapidly growing organization.
  • Strong analytical and data-driven decision-making skills.
  • Solutions-oriented with a collaborative mindset.

Perks & Benefits
  • Hybrid employees work from FOS’s New York office three days a week, while remote employees can opt for an Upflex coworking membership. 
  • All employees receive a quarterly FlexFund or a stipend. to use towards home office or commuter needs.
  • Generous PTO policy to use as you please, plus sick time and company holidays.
  • Employer-sponsored health benefits, including medical, dental, and vision.
  • Wellness perks include a ClassPass stipend, Health Advocate, TelaDoc, and Talkspace.
  • An annual professional development stipend and endless development opportunities at a growing startup.