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Digital Content Manager

3 months ago

Doral, United States Ultra Music Festival Full time

Role Description Ultra Music Festival, a world-renowned name in the music event industry, is seeking a Digital Content Manager. This role offers an exciting opportunity for someone interested in digital storytelling and event management. In this full-time, hybrid position, you'll be at the forefront of managing our digital presence across international markets.

Your key responsibilities will include: Managing content on diverse CMS platforms, including WordPress and custom in-house systems, catering to various international markets. Keeping event information in our global databases up-to-date and accurate. Handling translations for multilingual content, ensuring clarity and cultural relevance. Generating and maintaining detailed analytics reports, providing insights into user engagement and website/app performance. Delivering timely reports to stakeholders as required. Developing and maintaining extensive knowledge bases and FAQ sections to improve customer self-service and support. Collaborating with development and marketing teams on technical enhancements and campaign testing. Regularly updating web and app content, adhering to accessibility standards. Creating interactive event maps using tools like MapBox and MapTiler.

Qualifications Proven experience in digital content management, ideally in the events or entertainment industry. Proficiency in CMS platforms, particularly WordPress, and familiarity with custom content management systems. Proficient in HTML, CSS, and other web presentation technologies. Proficient in Adobe Photoshop and Illustrator for asset adjustments and extraction. Experience processing CSV, JSON, and other structured data using Excel and Google Sheets. Knowledge of SQL, PHP, JavaScript, and TypeScript is a plus. Knowledge or experience in data processing or process automation using Python, JQ, WP-CLI, and other scripting or terminal tools is a plus. Familiarity with navigation concepts such as menu routing, link redirection, deep-linking, and campaign attribution tracking. Strong understanding of SEO strategies and digital analytics. Experience with user analytics platforms such as Google Analytics, Google Search Console, and other related platforms. Excellent communication skills for effective collaboration across different time zones with international partners. Eagerness to learn and adapt, particularly in areas relevant to the role. Fluent written and verbal English proficiency is required. Fluency in additional languages, including Spanish, is preferred.

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