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Logistics Support Specialist

2 months ago

Mendota Heights, United States Cemstone Full time

Cemstone® has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper midwest. Our reputation is reflected in the structures we’ve helped create and our long-held and long-practiced commitment to our core values. Heres your opportunity to join an amazing family-owned business that has been around for nearly 100 years

WHAT YOULL DO:

The Logistics Support Specialist will provide effective customer service and support for the Placing Department by utilizing excellent, in-depth knowledge of company products and programs, as well as fellow team members within the Placing, Customer Service, and Dispatch Departments.

Essential Duties and Responsibilities:

  • Schedule & assign operators to pours throughout the day
  • Dispatch operators to assigned jobs
  • Assist operators with problems as they arise.
  • Communicate with customers by phone and enter data into computer system.
  • Solicit future orders from customers and enter into computer system.
  • Negotiate with customers an acceptable delivery time based on equipment and availability.
  • Document customer complaints and forward to Placing Services Manager and/or Sales Representative.

Education and/or Experience:

  • Proficient computer and data entry skills for entering orders, knowledge of Command Data System preferred.
  • Knowledge of the Minneapolis/St. Paul metro and surrounding areas.
  • Communicate in a positive and helpful manner with a variety of customers and operators.
  • Ability to read and understand maps.
  • Must pass a pre-employment drug test.
  • High school diploma or general education degree (GED), three to five years related experience, and/or training or equivalent combination of education and experience.