Room Attendant

4 months ago

Shawnee, United States Holiday Inn Express Shawnee Full time

Compensation Type:
Hourly

Highgate Hotels:

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgates portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industrys most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location:

Holiday Inn Express Shawnee

4909 N. Union Shawnee, OK 74804

Overview:

Join a Great Team Flexible Schedule/NO Nights If you have previous job experience working in customer service, hospitality, healthcare, retail, restaurants, or housekeeping Holiday Inn Express of Shawnee is the perfect place to put your experience to work. Benefits:

  • Never work nights again Be home for dinner every night.
  • With at least 32 Hours per week, Paid time off, Holiday Pay and Vacation available after 90 days
  • Paid Bi-Weekly & Paid OTJ Training
Responsibilities:
  • As a team member, you will be responsible for cleaning and maintaining guest rooms, public areas, back of the house areas such as linen room and laundry areas, according

to our procedures and at a level that meets or exceeds our standards.

    • You will learn how to save steps e.g. stock your cart to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
    • Observe knocking procedures before/upon entering a guest room.
    • Clean and organize your assigned guest rooms. Ensures the amenities are stocked in each cleaned room. Completes entire housekeeping checklist.
    • Reports clean rooms to supervisor for inspection.
    • Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.
    • Secures guest room doors upon exiting the room. Keeps the corridors and public areas neat at all times.
    • Turns in all lost and found items and all guest room keys. Adheres to all company policies and procedures.
    • Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures.
    • Utilizes protective equipment and learn how to avoid cross-contamination.
    • Reports unsafe conditions to management. Reports accidents, injuries, near-misses, property damage or loss to management.
    • Easure a safe work environment by following all safety and security procedures and rules.
    • All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
    • Perform any related duties as requested by management. Assists other Housekeeping Personnel when need.
Qualifications:
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

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