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Hotel Housekeeping Attendant
2 months ago
We are seeking a highly motivated and detail-oriented Hotel Housekeeping Attendant to join our team at the Citizen Potawatomi Nation. As a key member of our housekeeping staff, you will be responsible for maintaining the highest standards of cleanliness and hospitality in our hotel and casino facilities.
Key Responsibilities- Provide Exceptional Customer Service: Deliver friendly and courteous service to our guests, ensuring their stay is comfortable and enjoyable.
- Maintain Cleanliness and Sanitation: Monitor and maintain the cleanliness, sanitation, and organization of assigned work areas, including public spaces and guest rooms.
- Assist Room Attendants: Strip rooms, stock linen supplies, and retrieve items as needed to support our room attendants in providing exceptional service to our guests.
- Deliver and Retrieve Items: Respond to guest requests for items, such as linens, towels, and amenities, and retrieve items from storage as needed.
- Complete Work Orders: Report and complete work orders for any maintenance needs in guest rooms or public areas, ensuring prompt resolution of issues.
- Perform Physical Demands: Lift, bend, and reach to perform extensive physical efforts, including stocking closets, assisting room attendants, and cleaning guest rooms and public areas.
- General Knowledge: Possess general knowledge of microbial growth prevention and intervention, infection control, and safety protocols.
- Communication Skills: Excellent communication skills to interact with guests, colleagues, and management in a professional and courteous manner.
- Physical Abilities: Ability to perform physical demands, including lifting up to 70 pounds, bending, and reaching.
This role is performed in a hotel and casino setting, with a climate-controlled environment. The successful candidate will be required to work in a fast-paced environment, prioritizing tasks and managing time effectively to meet deadlines.