Hotel Housekeeping Attendant

1 day ago


Shawnee, Oklahoma, United States Citizen Potawatomi Nation Full time
Job Summary

We are seeking a highly motivated and detail-oriented Housekeeping Team Member to join our team at the Grand Casino Hotel and Resort. As a Housekeeping Team Member, you will be responsible for maintaining the cleanliness and organization of our public areas, including the lobby, workout room, spa, bathrooms, stairwells, corridors, vending areas, elevators, elevator landings, and service areas on guest floors. You will also provide support for room attendants by stripping rooms, stocking linen supplies, and retrieving items they may need.

Key Responsibilities
  • Provide friendly and courteous customer service to guests and colleagues.
  • Maintain positive guest relations at all times.
  • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
  • Clean assigned rooms or public areas to the highest standard.
  • Report all damage or theft in any room or public space.
  • Complete work orders for any maintenance needs in guest rooms or in public areas.
  • Load and unload supplies and equipment as needed to stock guest room linen closets.
  • Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves, sweep floors, and arrange inventory in proper locations.
  • Remove all dirty linen, glassware, and trash from room attendants' carts and transport to appropriate area.
  • Ensure stairwells are clean and free of debris.
  • Ensure that all entryway mats and guest hallways are maintained in a clean condition.
Requirements
  • General knowledge of microbial growth prevention and intervention.
  • General knowledge of infection control.
  • Knowledge of Manufacturer's Safety Decals on chemicals and supplies.
  • Knowledge of possible adverse reactions when mixing chemicals.
  • Knowledge of all prescribed safety rules and regulations.
  • Knowledge of evaluations methods concerning cleaning products and equipment.
  • Knowledge of overall housekeeping operations.
Working Conditions

This position is physically very active in nature and requires extensive physical efforts such as climbing, lifting, bending, and reaching. The incumbent may be required to lift items weighing up to 70 lbs. The work is performed in a Hotel setting in addition to a Casino within the confines of the property in a climate-controlled environment.

The above-described duties are intended to describe the general nature of work performed by an employee in this position. These statements are not to be considered as an all-inclusive list of the duties, knowledge, skills, abilities, and other characteristics of an employee in this position.



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