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Human Resources Consultant
2 months ago
Phoenix based HR Consultant opportunity
What will I be doing?
We are looking for a Phoenix based HR Consultant with at least 5 years of experience. A successful HR Consultant will collaborate with our clients on a regular basis. Our ideal Consultant holds an academic HR background combined with work experience as an HR Generalist in the
hospitality and/or restaurant industry.
Specifically, you would be responsible for performing the following tasks to the highest standards:
Advises clients on the formulation and administration of plans and policies for human resource activities.
Acts as an internal consultant by analyzing and recommending solutions to human resource issues relating to the assigned program or section area.
Handles the day to day HR task and strategy work for clients.
Develops, revises and implements HR policies and procedures.
Ensures program or section area is in compliance with established policies and procedures and with any relevant federal, state or local legislation.
Assists with recordkeeping related to hiring, termination, leave, transfer, and promotion, particularly as related to Equal Employment Opportunity (EEO), affirmative action, and diversity initiatives.
Conducts periodic audits of human resource activities to ensure compliance with laws, policies and procedures.
Serves as an initial contact and liaison for intake and assessment of employee complaints.
Prepares and maintains special internal and external reports as requested by the immediate supervisor or client.
Answers non-routine requests for information on policy interpretation.
Performs routine tasks required to administer, track, and execute client human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
Handles employment-related inquiries from client applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
Attends and participates in client employee disciplinary meetings, terminations, and investigations.
Assists with preparation of plans, policies, documents, and reports, including EEO-1, affirmative action plans, organizational charts, labor agreements, and employee handbooks.
Conducts surveys, interviews, and other research related to human resources policies, compensation, and other labor negotiations; collects information and reports results to requesting client contact.
Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Participates in professional development sessions or seminars.
Account Management Duties/Responsibilities:
Serves as the lead point of contact for assigned client accounts.
Builds and maintains strong, long-lasting client relationships.
Develops trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
Occasional onsite client work.
Ensures the timely and successful delivery of our solutions according to client needs and objectives.
Assist with challenging client requests or issue escalations as needed.
Required Skills/Knowledge/Abilities:
Excellent verbal and written communication skills for client interactions, presentations, documents, forms, and publications.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Adept with a variety of multimedia training platforms and methods.
Ability to design and implement effective training and development.
Knowledgeable of laws and regulations pertaining to employee relations and workplace compliance.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
Bachelor's degree in business administration, human resources, or related field.
Three years of professional-level experience in human resources.
HR experience in either hospitality or the restaurant industry highly preferred.
Current SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
Other Requirements:
Valid driver’s license and clean driving record.
Reliable transportation and ability to travel to client sites within consultant’s home state.
Ability to pass a background check.
Working Conditions:
Home-based: work is primarily performed remotely but will require occasional onsite duties and/or travel. (80% Remote/20% Client Site).
Monday-Friday, daytime schedule.
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