Service Desk Analyst
3 weeks ago
Join our dynamic team of IT support specialists in the insurance industry. Our team supports various internal client services to provide technical assistance to the client's employees, agents, and contractors.
Required Skills -
"Outstanding communication and customer service skills.
Experience with ServiceNow IT support ticketing system.
Troubleshooting a wide range of IT support needs."
Job Duties -
• Receiving support requests via phone calls.
• Opening support tickets within the ServiceNow ticketing system.
• Troubleshooting a wide range of IT support needs.
• Documenting issues.
• Completing required support work.
• Updating and closing out tickets."
Job Requirements -
• High efficiency and work ethic required.
• Experience with Windows 10 operating system and Microsoft Office products.
• Experience with any ticketing system is required, and with ServiceNow is a great positive.
• Customer ""requests"" that candidates have very clear spoken English
• Demonstrated ability to establish and maintain high levels of client trust and confidence."
Desired Skills & Experience -
"• College degree preferred.
• Previous experience within an IT service desk.
• Job requires outstanding communication and customer service skills.
• Ability to handle difficult situations and resolve issues are key to success in this role.
• Candidates should be able to work quickly through repetitive calls around the various technology subjects."
-
Service Desk Analyst
2 days ago
New York, United States MJHS Full timeOur Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence. MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical...
-
Service Desk Analyst
24 hours ago
New York, United States Metropolitan Jewish Health System Full timeOur Corporate team may not provide direct care, but we still touch people's lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence. MJHS is in search of a Service Desk Analyst who will be responsible for assisting customers with technical...
-
IT Service Desk Analyst
1 week ago
New York, United States Ralph Clark Associates Full timeJob DescriptionJob DescriptionSenior IT Service Desk Analyst This is a full time position –--ONSITE --based in White Plains NY and NYC -split 50 /50 NYC location is 5 BRYANT PARK NYCAnyone from BKLYN/or Long Island /Staten island or certain areas of NJ will not be considered --no relocates 3 + years experiencesalary 60-70kcompany is Premier...
-
Service Desk Technician
2 days ago
New York, United States Insight Global Full timeRequired Skills and Experience * 2+ years of experience in Help Desk/Service Desk Analyst role Experience in Healthcare setting Experience with Outlook troubleshooting Strong use of Active Directory Strong understanding of command-line shortcuts Experience troubleshooting: network, software, hardware Experience working with a ticketing system Strong verbal...
-
Service Desk Analyst
4 days ago
New York, United States NYC Health Hospitals Full timeEmpower Every New Yorker - Without Exception - to Live the Healthiest Life Possible NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of...
-
Service Desk Analyst
2 weeks ago
New York, United States Prosum Full timeContract- 6 Month to Ongoing Candidates must have some flexibility with shift coverage 7am-11am start time Communication skills extremely important Must be vaccinated **MUST HAVE HOSPITAL EXPERIENCE** Service Desk Technician SUMMARY This position is responsible for assisting in the implementation and ongoing support for the assigned applications. Responsible...
-
Global Credit
4 days ago
New York, United States JPMorgan Chase & Co. Full timeAs a Executive Director, senior desk analyst, you will work collectively with traders and sales to generate ideas and make secondary markets in high grade/high yield bonds/ CDS, CL - Os, distressed bonds, loans, trade claims, indices, exotics, and il Director, Executive, Analyst, Senior, Credit, Global, Technology, Banking
-
Service Desk Technician
2 days ago
New York, United States Seneca Resources Full timePosition Title: Service Desk Technician Location: Boise, ID Environment: On-site Position Status: Contract Pay rate: $20/hr. Position Description: The main function of an Enterprise Service Desk Representative is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or...
-
Help Desk Analyst
5 days ago
New York, United States Storij Inc. Current Openings Full timeJob DescriptionJob DescriptionDescription:THIS IS A REMOTE POSITIONThe So Company is looking for a consultant to join our expanding team that provides content, usability, and development services to federal, state, and local government ‘agencies and private sector organizations. This opportunity is for a disciplined, flexible, and empathic consultant whose...
-
Senior Help Desk Analyst
2 days ago
New York, United States TEKConn, Inc. Full timeAre you looking for a position where you can grow technically and professionally? Do you like learning new technologies and helping people resolve computer problems? We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. As part of the...
-
New York, United States Adaptation Full timeWe are looking for multiple Help Desk/IT Product Support Analysts to join our team to help support a large IT Support Team program. **Location**:This position will be remote temporarily, then eventually moving to onsite in Manhattan. **Shifts Available**: **1. 11PM - 8AM Days to be determined** - ** Job Requirements**: - Outstanding verbal and written...
-
Senior Help Desk Analyst
1 week ago
New York, United States TEKConn, Inc. Full timeAre you looking for a position where you can grow technically and professionally? Do you like learning new technologies and helping people resolve computer problems? We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. As part of the...
-
Senior Help Desk Analyst
3 weeks ago
New York, United States TEKConn Services Inc. Full timeJob DescriptionJob DescriptionAre you looking for a position where you can grow technically and professionally?Do you like learning new technologies and helping people resolve computer problems?We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite...
-
Senior Help Desk Analyst
4 weeks ago
New York, United States TEKConn Services Inc. Full timeAre you looking for a position where you can grow technically and professionally? Do you like learning new technologies and helping people resolve computer problems? We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. As part of...
-
Service Desk Analyst II
2 weeks ago
New York, United States Roseburg Forest Products Full timeFounded in 1936, Roseburg Forest Products is a privately owned company and one of North America's leading producers of particleboard, medium density fiberboard and thermally fused laminates. Roseburg also manufactures softwood and hardwood plywood, lumber, LVL and I-joists. The company owns and sustainably manages more than 600,000 acres of timberland in...
-
Senior Help Desk Analyst
3 weeks ago
New York County, New York, United States TEKConn Services Inc. Full timeAre you looking for a position where you can grow technically and professionally? Do you like learning new technologies and helping people resolve computer problems? We are a rapidly growing IT support and cloud hosting company in Midtown Manhattan that is looking for an experienced Senior Help Desk Analyst to add to our elite support team. As...
-
Assistant Analyst, Retirement Services
3 weeks ago
New York, United States Building Service 32BJ Benefit Funds Full timeJob DescriptionJob DescriptionJob Title: Retirement Services - Assistant AnalystLabor Grade: 6Department: Retirement ServicesReports To: Manager, Retirement Services OperationsFLSA Status: Non-Exempt (Local 153)Salary Range: As established by contractPosition Summary:Under the supervision of the Manager, Retirement Services Operations, the Assistant Analyst...
-
Assistant Analyst, Retirement Services
2 weeks ago
New York, United States Building Service 32BJ Benefit Funds Full timeJob DescriptionJob DescriptionJob Title: Retirement Services - Assistant AnalystLabor Grade: 6Department: Retirement ServicesReports To: Manager, Retirement Services OperationsFLSA Status: Non-Exempt (Local 153)Salary Range: As established by contractPosition Summary:Under the supervision of the Manager, Retirement Services Operations, the Assistant Analyst...
-
IT Support Analyst
1 week ago
New York, United States eTeam Full timeIT Support Analyst Your role Are you an expert when it comes to Trading applications with Linux back ends? Do you have a track record of influencing senior IT stakeholders and business partners? Do you have proven ability to solve complex issues, covering both technical and business needs? Were looking for a IT support analyst to provide critical...
-
Health Services QA Analyst
2 weeks ago
New York, United States Building Service 32BJ Benefit Funds Full timeJob DescriptionJob DescriptionTitle: Health Services QA AnalystDepartment: Health FundReports to: Manager of Health Services Summary The 32BJ Health Fund is a multiemployer labor management fund that provides health benefits to members of SEIU Local 32BJ and their dependents. The Fund is self-insured and responsible for efficiently managing its resources as...